19807868 CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue insight_agents
Attempt 1 of 2
Priority 0
Tags ...
Node customer_api@10.10.0.159
Queue Time 00:00.020
Run Time 00:25.523
Inserted 4h ago
Scheduled 4h ago
Completed 4h ago (00:26)
Cancelled —
Discarded —

Args 

%{
  "account_id" => "22",
  "account_insight_agent_id" => "fb9ea4a9-eec2-4ac9-a590-95d6ca4c408a"
}

Meta 

%{
  "deps" => [],
  "name" => "execute",
  "on_hold" => false,
  "partition" => true,
  "partition_key" => "9wJekum5uAg2vhxR4iv0rYP35roZQgI2bck5DKQzQtk",
  "recorded" => true,
  "return" => "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",
  "structured" => true,
  "uniq" => true,
  "uniq_bmp" => [1, 0, 2, 3],
  "uniq_key" => "PFtmNhIfM7tf+qRBsvSygMwBXUeYP7GlzO5A4mTi82Y",
  "workflow" => true,
  "workflow_id" => "019cbff8-c36d-7ba1-921d-f7227a5807c2"
}

Recorded Output 

%{
  insights_data: [
    %{
      "action_plan" => "Use the Email Performance report to confirm the true totals and identify whether this is isolated to a specific sender/workflow:\n1. Review the breakdown in the [Email Performance page](https://studio.appcues.com/email-performance)\n2. If the Email Performance numbers differ (expected), treat those as the source of truth and flag the event tracking discrepancy for investigation\n3. If they also match, double-check sender setup and suppression list behavior in email settings",
      "cta_text" => "Open Email Performance",
      "entity_id" => nil,
      "entity_type" => nil,
      "expected_impact" => "Restoring accurate measurement will let you reliably monitor deliverability (bounces/failures), sending rules (skips), and opt-out health (unsubscribes) so you can protect engagement and retention.",
      "finding" => "For the last 7 days (**2026-02-27 → 2026-03-05**), the event analytics feed is returning the **exact same totals** for multiple distinct email outcomes:\n- **Skipped:** 110,092 events (1,994 unique users)\n- **Soft bounced:** 110,092 events (1,994 unique users)\n- **Failed:** 110,092 events (1,994 unique users)\n- **Unsubscribed:** 110,092 events (1,994 unique users)\n\nBecause these outcomes should not match 1:1, these numbers are **unlikely to be accurate** as reported via event analytics for this period.",
      "outcomes" => ["engagement", "retention"],
      "priority" => "high",
      "title" => "Email skip/bounce/unsubscribe counts look misreported in the last 7 days (likely tracking/reporting issue)",
      "type" => "alert"
    }
  ]
}

Errors 

No Errors