20733464
CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue
insight_agents
Attempt
1 of 2
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.018
Run Time
01:25.303
Inserted
5h ago
Scheduled
5h ago
Completed
5h ago (01:26)
Cancelled
—
Discarded
—
Args
%{
"account_id" => "22",
"account_insight_agent_id" => "354726b7-60e9-4df2-a14b-bd0ace810844"
}
Meta
%{
"deps" => [],
"name" => "execute",
"on_hold" => false,
"partition" => true,
"partition_key" => "9wJekum5uAg2vhxR4iv0rYP35roZQgI2bck5DKQzQtk",
"recorded" => true,
"return" => "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",
"structured" => true,
"uniq" => true,
"uniq_bmp" => [1, 0, 2, 3],
"uniq_key" => "l8b+e0RJrDhPA4npnTIvMhMghiWnZrpaN4WKswecBbw",
"workflow" => true,
"workflow_id" => "019ce82f-2a78-7374-9ac0-6cd09f41b4cf"
}
Recorded Output
%{
insights_data: [
%{
"action_plan" => "Treat this as routine hygiene. Review whether each experience still supports a live campaign, account-specific exception, or product area you actively maintain.\n\nIf an experience is tied to a retired launch, one-off account communication, or narrow internal workflow, unpublish it to keep your live inventory clean. Keep it published only if the audience is intentionally tiny and still relevant.",
"actions" => [
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support unpublish_experience operation to unpublish the published banner with experience ID 5e412b35-534f-4e6e-94e4-6ef280f94eab named \"M-Files Only - US -> EU Account Switch Info\". This banner has had 0 seen, 0 completed, and 0 dismissed users in the last 30 days and was published on 2026-02-02, so it meets the inactivity cleanup criteria.",
"title" => "Unpublish inactive EU switch banner",
"undo_prompt" => "Use the product_support publish_experience operation to republish the banner with experience ID 5e412b35-534f-4e6e-94e4-6ef280f94eab named \"M-Files Only - US -> EU Account Switch Info\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support unpublish_experience operation to unpublish the published pin with experience ID 6074cadd-5715-4c4b-b396-fc516d6e4d5d named \"[Adoption] Zapier callout (Nov. 2022)\". This pin has had 0 seen, 0 completed, and 0 dismissed users in the last 30 days and was published more than 3 weeks ago, so it meets the inactivity cleanup criteria.",
"title" => "Unpublish inactive Zapier info pin",
"undo_prompt" => "Use the product_support publish_experience operation to republish the pin with experience ID 6074cadd-5715-4c4b-b396-fc516d6e4d5d named \"[Adoption] Zapier callout (Nov. 2022)\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support unpublish_experience operation to unpublish the published pin with experience ID c98526bf-4a5b-4cef-969c-51fa63f97533 named \"[Adoption] Workflows 60 Day Trial Opt In - Katie\". This pin has had 0 seen, 0 completed, and 0 dismissed users in the last 30 days and was published more than 3 weeks ago, so it meets the inactivity cleanup criteria.",
"title" => "Unpublish inactive Workflows trial pin",
"undo_prompt" => "Use the product_support publish_experience operation to republish the pin with experience ID c98526bf-4a5b-4cef-969c-51fa63f97533 named \"[Adoption] Workflows 60 Day Trial Opt In - Katie\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support unpublish_experience operation to unpublish the published pin with experience ID 4d45b4ff-a526-408b-b260-5a4d0f7fb5e7 named \"[Contextual Support] Goals Explainer + Tour (July 2025)\". This pin has had 0 seen, 0 completed, and 0 dismissed users in the last 30 days and was published more than 3 weeks ago, so it meets the inactivity cleanup criteria.",
"title" => "Unpublish inactive Goals explainer pin",
"undo_prompt" => "Use the product_support publish_experience operation to republish the pin with experience ID 4d45b4ff-a526-408b-b260-5a4d0f7fb5e7 named \"[Contextual Support] Goals Explainer + Tour (July 2025)\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support unpublish_experience operation to unpublish the published pin with experience ID a4454562-317d-4811-9159-3490696d9a65 named \"Mobile - Modal alignment version requirement\". This pin has had 0 seen, 0 completed, and 0 dismissed users in the last 30 days and was published more than 3 weeks ago, so it meets the inactivity cleanup criteria.",
"title" => "Unpublish inactive mobile SDK pin",
"undo_prompt" => "Use the product_support publish_experience operation to republish the pin with experience ID a4454562-317d-4811-9159-3490696d9a65 named \"Mobile - Modal alignment version requirement\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support unpublish_experience operation to unpublish the published pin with experience ID 316bdb1e-a292-4900-8d0e-a2519bb5573e named \"Anna H Enverus Pin\". This pin has had 0 seen, 0 completed, and 0 dismissed users in the last 30 days and was published more than 3 weeks ago, so it meets the inactivity cleanup criteria.",
"title" => "Unpublish inactive Enverus account pin",
"undo_prompt" => "Use the product_support publish_experience operation to republish the pin with experience ID 316bdb1e-a292-4900-8d0e-a2519bb5573e named \"Anna H Enverus Pin\"."
}
],
"cta_text" => "Review inactive experiences",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Unpublishing stale experiences should reduce content clutter, make active campaigns easier to manage, and lower the chance that outdated messaging resurfaces later.",
"finding" => "Routine cleanup check: **6 published experiences** were published more than 3 weeks ago and had **0 activity** in the last 30 days.\n\n- [M-Files Only - US -> EU Account Switch Info](https://studio.appcues.com/banners/5e412b35-534f-4e6e-94e4-6ef280f94eab/settings)\n - Type: Banner\n - Designed to redirect users from an old US-hosted account to a new EU-hosted account\n - Targeting appears limited to **studio.appcues.com** and a specific **account_id = 221004**\n\n- [[Adoption] Zapier callout (Nov. 2022)](https://studio.appcues.com/pins/6074cadd-5715-4c4b-b396-fc516d6e4d5d/settings)\n - Type: Pin\n - Designed to promote the Zapier integration from the integrations settings area\n - Targeting appears limited to the **Connections** page in **studio.appcues.com**\n\n- [[Adoption] Workflows 60 Day Trial Opt In - Katie](https://studio.appcues.com/pins/c98526bf-4a5b-4cef-969c-51fa63f97533/settings)\n - Type: Pin\n - Designed to offer a **60-day Workflows trial** and route users to schedule a call\n - Targeting appears limited to **workflow pages** plus a narrow audience tied to **Katie Carney-owned accounts**\n\n- [[Contextual Support] Goals Explainer + Tour (July 2025)](https://studio.appcues.com/pins/4d45b4ff-a526-408b-b260-5a4d0f7fb5e7/settings)\n - Type: Pin\n - Designed to explain what Goals are and launch a follow-up walkthrough\n - Targeting appears limited to the **Goals** page and specific audience segments\n\n- [Mobile - Modal alignment version requirement](https://studio.appcues.com/pins/a4454562-317d-4811-9159-3490696d9a65/settings)\n - Type: Pin\n - Designed to explain that modal positioning requires **SDK version 1.3+**\n - Targeting appears limited to a very narrow internal/mobile-builder context\n\n- [Anna H Enverus Pin](https://studio.appcues.com/pins/316bdb1e-a292-4900-8d0e-a2519bb5573e/settings)\n - Type: Pin\n - Designed as an account-specific pin tied to an Enverus workflow/frequency note\n - Targeting appears limited to **studio.appcues.com/priorities** and a specific **account_id = 137291**\n\nAll 6 had **0 seen users** in the last 30 days.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "6 published experiences have had no activity for more than 30 days.",
"type" => "issue"
}
],
notes: "Created 1 hygiene alert for 6 published experiences older than 3 weeks with zero activity in the last 30 days. Excluded one previously flagged banner because it was republished on 2026-03-12 and no longer meets the age filter."
}
Errors
No Errors