24367963
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.183
Run Time
00:00.004
Inserted
7d ago
Scheduled
7d ago
Completed
—
Cancelled
—
Discarded
7d ago
Args
%{
"account_id" => "124451",
"data" => %{
"account_insight_agent_id" => "ecfbcebf-50e3-4281-a4fe-0958b5158565",
"insights" => [
%{
"action_plan" => "Review the copy in this live flow and standardize the wording to U.S. English conventions. Prioritize changing **\"homebase\"** to **\"home base\"**, then decide on a consistent house style for **onsite/on-site** and **opt in/opt-in** across the flow.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "749bc628-c824-48ec-a122-81f0e87448f7",
"entity_type" => "flow",
"expected_impact" => "Cleaner copy should reduce friction in the guided tour and improve perceived polish for new trial users.",
"finding" => "In [Drip Guided Tour](https://studio.appcues.com/flows/749bc628-c824-48ec-a122-81f0e87448f7/analytics), the phrase **\"This is your homebase.\"** likely contains a typo for U.S. English. A more standard spelling would be **\"This is your home base.\"**\n\nThe same flow also uses **\"onsite opt in form\"**, which is likely intended to be **\"on-site opt-in form\"** or **\"onsite opt-in form\"** for consistent hyphenation.",
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "Drip Guided Tour contains likely copy typos",
"type" => "issue"
},
%{
"action_plan" => "Rename the experience to **\"BigCommerce App Review Request - Connected Customers\"** so the internal title matches the brand spelling already shown in the live button copy.",
"actions" => [],
"cta_text" => "Review experience name",
"entity_id" => "b24386d3-6065-4a0e-b2c0-67daeebb6f7e",
"entity_type" => "flow",
"expected_impact" => "This prevents brand inconsistency and makes the experience easier for your team to find and manage accurately.",
"finding" => "The live experience [Big Commerce App Review Request - Connected Customers](https://studio.appcues.com/flows/b24386d3-6065-4a0e-b2c0-67daeebb6f7e/analytics) appears to have a typo in the **experience name**: **\"Big Commerce\"**. The BigCommerce brand is typically written as **\"BigCommerce\"** without a space.\n\nThe in-flow button copy already uses the correct spelling: **\"Review us on BigCommerce\"**.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "One live review flow appears to use the wrong BigCommerce brand spelling",
"type" => "issue"
}
]
},
"notification_id" => "08f2a939-cf33-409d-ad5f-3c59a814e9ee",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1776797873892067, "structured" => true}
Errors
Attempt 5—7d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—7d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—7d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—7d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—7d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4