24371083
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.61
Queue Time
00:00.190
Run Time
00:00.006
Inserted
9d ago
Scheduled
9d ago
Completed
—
Cancelled
—
Discarded
9d ago
Args
%{
"account_id" => "113833",
"data" => %{
"account_insight_agent_id" => "a63a642b-37e6-4f50-a6c5-e7ca68b13d78",
"insights" => [
%{
"action_plan" => "No unpublish action is recommended at this time. Treat this as a routine content hygiene check: keep these experiences live, and revisit older published content only when it shows no recent activity and no longer supports an active user journey.",
"actions" => [],
"cta_text" => nil,
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Maintaining only active, relevant published content helps keep your experience inventory clean without removing guidance that still appears to be in use.",
"finding" => "I reviewed all **published** in-scope experiences that were published more than **3 weeks** ago and found **no experiences to flag for unpublishing** in this hygiene pass.\n\nReviewed items:\n- [Homepage - PW Survey - Slideout](https://studio.appcues.com/flows/093af22a-5ab2-4419-98b9-ed355e1bbead/settings)\n - Type: Flow\n - Designed to collect customer feedback on the Propertyware homepage, including satisfaction, recommendation likelihood, valuable features, challenging features, and open-text suggestions.\n - Targeting: shown on `app.propertyware.com` at `/pw/home/home.do` for a specific segment, with recurrence controls to avoid over-showing and to exclude users who already submitted the survey.\n- [Save Report filter tooltip](https://studio.appcues.com/flows/a00f1d2d-050d-4d38-a754-c271041c39d9/settings)\n - Type: Flow\n - Designed to explain the “save filters” checkbox on the reports page so users understand when report filters are saved versus run in draft mode.\n - Targeting: shown on `app.propertyware.com` at `/pw/reporting/reports.do`.\n- [Edit Report tooltip](https://studio.appcues.com/flows/5103fefc-2603-47cb-8e3d-00b241c953ce/settings)\n - Type: Flow\n - Designed to guide users on opening reports and editing filters on the reports page.\n - Targeting: shown on `app.propertyware.com` at `/pw/reporting/reports.do`.\n\nRecent activity signals were present in the last 30 days for events associated with these experiences, including **Report View Report popup (2,739 occurrences)** and **Submitted PW Satisfaction Survey (11 occurrences)**, so none are good candidates for an unpublish recommendation right now.",
"outcomes" => ["engagement", "retention"],
"priority" => "low",
"title" => "0 published experiences have had no activity for more than 30 days.",
"type" => "opportunity"
}
]
},
"notification_id" => "f90021a7-28f1-4cbd-9045-8c4d9bf0a912",
"workflow_key" => "insight-opportunity-added"
}
Meta
%{"orig_scheduled_at" => 1776798266924659, "structured" => true}
Errors
Attempt 5—9d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—9d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—9d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—9d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—9d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4