Args

%{
  "account_id" => "128659",
  "data" => %{
    "account_insight_agent_id" => "e01d6a87-1fc0-4a4e-a434-8c91af05831f",
    "insights" => [
      %{
        "action_plan" => "Review each stale property and confirm whether it is still being refreshed by your data pipeline or uploaded segment process. If not, update the linked segments or experiences to use current properties or active segments so targeting logic stays reliable.",
        "actions" => [],
        "cta_text" => nil,
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Removing or replacing stale targeting criteria should reduce the risk of experiences reaching the wrong audience or missing intended users, improving engagement and adoption.",
        "finding" => "- **email**\n  - Last seen on **2023-02-14**, but it is still used in targeting for [New PLW Feature Tour - January 2026](https://studio.appcues.com/flows/0b20d01f-c00d-4562-98ce-319c4536a411/analytics), [IoD embedded in PLW - homepage tooltip](https://studio.appcues.com/flows/0d50427d-c387-4343-af81-fd18c3c0f3cf/analytics), [IoD embedded in PLW - feature page tooltip](https://studio.appcues.com/flows/8fbd261b-2a0f-4e53-90f6-243322b48352/analytics), [Launch New PLW Tour (January 2026)](https://studio.appcues.com/pins/43332a5b-8d18-461f-9a11-418ec5d1cb25/analytics), and [New PLW - Compose IoD](https://studio.appcues.com/flows/44bbd612-1687-4717-a792-7b6acb2915dd/analytics).\n  - Review it on the [User properties page](https://studio.appcues.com/settings/properties/user).\n- **appcues_segment_21db71e6-b35b-4bc3-a2c8-69fd251de946**\n  - Last seen on **2025-08-28**. This property powers the segment [9-12 CCSD Users - Exclude from 9/15 CCSD Threads PD Modal](https://studio.appcues.com/segments/21db71e6-b35b-4bc3-a2c8-69fd251de946/edit), which is referenced by [CCSD Threads Training 9/15/25 - Wed/Thur Before](https://studio.appcues.com/flows/e2ede144-2a58-45a4-a2d6-3c875c721f90/settings).\n  - Review it on the [User properties page](https://studio.appcues.com/settings/properties/user).\n- **appcues_segment_e0056213-1df5-49a9-97c1-74645cff9ece**\n  - Last seen on **2025-05-27**. This property powers the segment [Threads v0.1 - Anna Arundel Pilot Release](https://studio.appcues.com/segments/e0056213-1df5-49a9-97c1-74645cff9ece/edit), which is referenced by [Threads Banner](https://studio.appcues.com/banners/33f6ed96-8956-4902-a51a-f8c17c54bc2c/settings) and [Threads Modal v.2](https://studio.appcues.com/flows/70b5a8b4-4d67-49db-a687-c400aae24408/settings).\n  - Review it on the [User properties page](https://studio.appcues.com/settings/properties/user).\n- **appcues_segment_c02ad418-1918-4db5-8c2f-980b964433a2**\n  - Last seen on **2025-11-19**. This property powers the segment [Inactive users (11/19/25)](https://studio.appcues.com/segments/c02ad418-1918-4db5-8c2f-980b964433a2/edit), which is referenced by [First time user](https://studio.appcues.com/flows/1d9a2c80-f23d-4f9f-8ff9-37326bb8dc4a/analytics).\n  - Review it on the [User properties page](https://studio.appcues.com/settings/properties/user).\n- **appcues_segment_92763b86-73f5-4490-9506-d5009b74c20a**\n  - Last seen on **2025-11-19**. This property powers the segment [Triggered 1 event since 7/1/25 (11/19/25)](https://studio.appcues.com/segments/92763b86-73f5-4490-9506-d5009b74c20a/edit), which is also referenced by [First time user](https://studio.appcues.com/flows/1d9a2c80-f23d-4f9f-8ff9-37326bb8dc4a/analytics).\n  - Review it on the [User properties page](https://studio.appcues.com/settings/properties/user).",
        "outcomes" => ["engagement", "adoption"],
        "priority" => "high",
        "title" => "4 inactive user properties are still used in targeting",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "7c7cc0a2-0839-4f9b-a2bf-f4f21dc6eac8",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1776799182837582, "structured" => true}

Errors

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4