Args

%{
  "account_id" => "112261",
  "data" => %{
    "account_insight_agent_id" => "ee2e6d9c-1424-450f-a817-f0a4d3b2c38c",
    "insights" => [
      %{
        "action_plan" => "Update the rating label in each live CSAT flow from **\"Not satisifed\"** to **\"Not satisfied\"**. Because this issue appears in cloned survey flows, review the shared template or draft source as well so the typo does not continue to spread into future copies.",
        "actions" => [],
        "cta_text" => "Review live flows",
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Removes a visible spelling mistake from customer-facing surveys and improves trust and professionalism across a set of frequently reused feedback flows.",
        "finding" => "The same misspelling appears in the left rating label of **6 live CSAT flows**: **\"Not satisifed\"** should be **\"Not satisfied\"**.\n\nAffected live experiences:\n- [Dynamic lead time CSAT](https://studio.appcues.com/flows/fab03e7f-41bf-4b4b-8a16-2755eb29bc22/analytics)\n- [BOM CSAT](https://studio.appcues.com/flows/2bf8ce86-d074-460c-84a1-8245c0b85b0c/analytics)\n- [Replacements CSAT](https://studio.appcues.com/flows/9513a550-1fac-4c0d-bf2b-425df7d8888e/analytics)\n- [Item details visibility on the Order lines screen](https://studio.appcues.com/flows/c526ae2d-7c11-400b-a670-d83fd5a075c0/analytics)\n- [Item details visibility on the Items screen](https://studio.appcues.com/flows/ece24a74-35bb-453b-b67b-3b352fb19595/analytics)\n- [CSAT New Item details](https://studio.appcues.com/flows/f472e559-eb36-499a-80f5-4cfd725e06fb/analytics)",
        "outcomes" => ["engagement"],
        "priority" => "high",
        "title" => "A typo is live across 6 CSAT flows",
        "type" => "issue"
      },
      %{
        "action_plan" => "Edit that sentence in the live release-notes flow and choose the wording that best matches your brand voice. If brevity is preferred, use **\"Sign up first to use it.\"** If you want the sentence to mirror the existing phrasing, use **\"Sign up first to start using it.\"**",
        "actions" => [],
        "cta_text" => "Review release note",
        "entity_id" => "12524d29-c27c-4ca0-9ce9-3e40b9a8e573",
        "entity_type" => "flow",
        "expected_impact" => "Makes the release note easier to read and avoids a credibility hit in a customer-facing announcement.",
        "finding" => "In [Release notes 25.17](https://studio.appcues.com/flows/12524d29-c27c-4ca0-9ce9-3e40b9a8e573/analytics), the phrase **\"Sign up first to start use it.\"** appears in live copy.\n\nThis reads as a copy error in English. The most likely correction is **\"Sign up first to start using it.\"** A shorter alternative would be **\"Sign up first to use it.\"**",
        "outcomes" => ["engagement"],
        "priority" => "medium",
        "title" => "Release notes 25.17 has awkward live copy",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "711d6e39-6e97-492c-92ed-4f0bf16de2d4",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1776799185001561, "structured" => true}

Errors

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4