24375889
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.159
Queue Time
00:00.294
Run Time
00:00.006
Inserted
9d ago
Scheduled
9d ago
Completed
—
Cancelled
—
Discarded
9d ago
Args
%{
"account_id" => "60102",
"data" => %{
"account_insight_agent_id" => "8baccdd7-b0de-412f-a4e9-199f224c8920",
"insights" => [
%{
"action_plan" => "Audit these properties and the linked segments before they drift further out of date. If the source data is no longer being sent, replace these targeting rules with active properties or refreshed segments; if the campaigns are no longer needed, retire the related draft experiences or remove the old segment references.",
"actions" => [],
"cta_text" => nil,
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaning up stale targeting properties should reduce the risk of experiences reaching outdated audiences or missing intended users, improving targeting accuracy and engagement.",
"finding" => "- **Retail_Brand**\n - Last seen **2023-05-09**. Review it on the [user properties page](https://studio.appcues.com/settings/properties/user).\n - Used in the segment [Retail Brand: Retail Access](https://studio.appcues.com/segments/b8cd8692-407d-4fed-af9e-a4dc510912e3/view), which is referenced by the experience [#1 New Retail Brand Onboarding - Brand Admin Settings](https://studio.appcues.com/flows/6b9b3f5c-c0ac-4b4c-ba3e-77d4bcb3df70/analytics).\n- **appcues_segment_20cd6c66-c97a-4d94-97c6-7381e7a4414c**\n - Last seen **2025-05-19**. Review it on the [user properties page](https://studio.appcues.com/settings/properties/user).\n - Used in the segment [Marketplace / Network Survey Buyer List](https://studio.appcues.com/segments/20cd6c66-c97a-4d94-97c6-7381e7a4414c/view), which is referenced by the experience [Marketplace/Network Buyer Survey - WITH HERO](https://studio.appcues.com/flows/4d5d1f44-811b-406c-b077-633060f3efa5/settings).\n- **appcues_segment_e4deefa6-ec1a-4779-80fc-fb070c5abefe**\n - Last seen **2025-07-25**. Review it on the [user properties page](https://studio.appcues.com/settings/properties/user).\n - Used in the segment [Paid brands: Admin/Managers only](https://studio.appcues.com/segments/e4deefa6-ec1a-4779-80fc-fb070c5abefe/view), which is referenced by the experiences [Marketplace Survey: BRANDS](https://studio.appcues.com/flows/29cb76ca-aa56-458e-b369-ae30467766cf/settings) and [Copy of Marketplace Survey: BRANDS](https://studio.appcues.com/flows/a6481c5c-9380-4d9a-996a-8391902f8246/settings).\n- **appcues_segment_f65c99f7-c631-4c28-88c0-27630137497f**\n - Last seen **2025-08-12**. Review it on the [user properties page](https://studio.appcues.com/settings/properties/user).\n - Used in the segment [Buyers approved for Marketplace Beta Appcues 8/11/25](https://studio.appcues.com/segments/f65c99f7-c631-4c28-88c0-27630137497f/view), which is referenced by the experiences [November Marketplace Launch Follow-up: Buyers](https://studio.appcues.com/flows/c1ba4f3a-4f71-4ef4-ae79-98bd085dafbb/analytics), [Marketplace Launch Follow-up: Buyers](https://studio.appcues.com/flows/fb9c8398-07c5-4be1-bfb4-8951826e1e49/settings), and [Marketplace Beta Launch: Buyers](https://studio.appcues.com/flows/afe7ee94-0e3c-41dd-b33a-9598d33288a9/settings).\n- **appcues_segment_08596964-e5df-42db-a329-93e5d04cf770**\n - Last seen **2025-09-05**. Review it on the [user properties page](https://studio.appcues.com/settings/properties/user).\n - Used in the segment [September Buyers Approved for Marketplace Launch](https://studio.appcues.com/segments/08596964-e5df-42db-a329-93e5d04cf770/view), which is referenced by the experiences [November Marketplace Launch Follow-up: Buyers](https://studio.appcues.com/flows/c1ba4f3a-4f71-4ef4-ae79-98bd085dafbb/analytics), [September Marketplace Launch Follow-up: Buyers](https://studio.appcues.com/flows/6f64cd76-bca2-4223-9d64-58c0ca8a844d/settings), and [September Marketplace Beta Launch: Buyers](https://studio.appcues.com/flows/eba73a46-343c-4ebf-bf70-4c83551d43cb/settings).\n- **appcues_segment_6ec3d55b-fbb3-4570-9b67-945796c2f199**\n - Last seen **2025-10-06**. Review it on the [user properties page](https://studio.appcues.com/settings/properties/user).\n - Used in the segment [October Buyers Approved for Marketplace Launch](https://studio.appcues.com/segments/6ec3d55b-fbb3-4570-9b67-945796c2f199/view), which is referenced by the experiences [November Marketplace Launch Follow-up: Buyers](https://studio.appcues.com/flows/c1ba4f3a-4f71-4ef4-ae79-98bd085dafbb/analytics), [Copy of October Marketplace Beta Launch: Buyers](https://studio.appcues.com/flows/3b012b7a-ae7d-453a-a2be-b4b82dcff679/settings), [October Marketplace Launch Follow-up: Buyers](https://studio.appcues.com/flows/8915b0a4-cae0-4d44-80c9-b52f722f7b34/settings), and [October Marketplace Beta Launch: Buyers](https://studio.appcues.com/flows/972f2061-09db-42c7-b470-ffe2e0f352e5/settings).\n- **appcues_segment_df2dc7d0-615b-41dd-9ded-0230b35c61a9**\n - Last seen **2025-11-06**. Review it on the [user properties page](https://studio.appcu" <> ...,
"outcomes" => ["engagement", "adoption"],
"priority" => "high",
"title" => "8 inactive user properties are still used for targeting",
"type" => "issue"
}
]
},
"notification_id" => "89cea3f7-c9a0-4b7c-8021-b6a5cb9fc0d8",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1776799433893386, "structured" => true}
Errors
Attempt 5—9d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—9d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—9d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—9d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—9d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+a640f45e) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+a640f45e) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4