CustomerApi.Jobs.PublishNotificationJob (24953788) • Oban

24953788 CustomerApi.Jobs.PublishNotificationJob

Queue notifications

Attempt 5 of 5

Priority 0

Tags ...

Node customer_api@10.10.0.170

Queue Time 00:00.172

Run Time 00:00.006

Inserted 3d ago

Scheduled 3d ago

Completed —

Cancelled —

Discarded 3d ago

Args

%{
  "account_id" => "219676",
  "data" => %{
    "account_insight_agent_id" => "7e9d10b1-800a-47f2-9ae3-02263dd476cd",
    "insights" => [
      %{
        "action_plan" => "Update the first tooltip in each affected News & Markets flow so the sentence reads naturally in English. Because the same copy appears across production and non-production variants, correct the source copy in all four linked flows to prevent the error from persisting in cloned content.",
        "actions" => [],
        "cta_text" => "Review affected flows",
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Removes a visible trust-eroding grammar issue from a customer-facing investment experience and improves polish across both SD and AD variants.",
        "finding" => "I confirmed the same grammar issue is still live in **4 published flows**:\n- [News & Markets: SD](https://studio.appcues.com/flows/7ea7c9ea-0240-45e9-b680-ae083bedd9d3/analytics)\n- [NONPROD - News & Markets: SD](https://studio.appcues.com/flows/7b0360d1-322c-4d19-8dc1-f63f3cf6662c/analytics)\n- [News & Markets: AD](https://studio.appcues.com/flows/82d5a6ef-c63f-4c8a-8e9f-709f0b001e1f/analytics)\n- [NONPROD - News & Markets: AD](https://studio.appcues.com/flows/7c6a63e5-36b2-488c-bd8d-be2000f97ffb/analytics)\n\nPotential typo/grammar issue:\n- Current: **\"The Overview allow you see the top movers of the day...\"**\n- Suggested: **\"The Overview allows you to see the top movers of the day...\"**",
        "outcomes" => ["engagement", "adoption"],
        "priority" => "high",
        "title" => "News & Markets live flows still contain a grammar error",
        "type" => "issue"
      },
      %{
        "action_plan" => "Choose one approved phrasing and standardize it across both live Move Money flows. Since this is user-guidance copy in a funding flow, favor the clearer alternative if compliance and product terminology allow.",
        "actions" => [],
        "cta_text" => "Review Move Money copy",
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Improves clarity in a money-movement experience where ambiguous wording can increase hesitation or support questions.",
        "finding" => "I confirmed an awkward/likely missing-word phrase in **2 published flows**:\n- [Move Money](https://studio.appcues.com/flows/0925a41f-f688-4b92-b3f2-6f99161375a9/analytics)\n- [NONPROD - Move Money](https://studio.appcues.com/flows/5cebc440-1773-4daf-9cfd-6f4328f62916/analytics)\n\nPotential copy issue:\n- Current: **\"By adding InvestorLine as a payee, you can send funds to your account number the same way you pay bills.\"**\n- Suggested: **\"By adding InvestorLine as a payee, you can send funds to your account number the same way you pay a bill.\"**\n- Cleaner alternative: **\"By adding InvestorLine as a payee, you can send funds using your account number, the same way you pay bills.\"**\n\nThis reads more like a wording error than a locale variant.",
        "outcomes" => ["activation", "engagement"],
        "priority" => "medium",
        "title" => "Move Money flow copy reads awkwardly in 2 live flows",
        "type" => "issue"
      },
      %{
        "action_plan" => "Review the tooltip copy in this flow and replace \"fields\" with \"files\" if that matches the product UI terminology. Also verify whether this non-production flow is a source template for any future published clones.",
        "actions" => [],
        "cta_text" => "Review Tax Documents flow",
        "entity_id" => "2a83fbc9-0fdc-42da-bbc2-566d5909ab98",
        "entity_type" => "flow",
        "expected_impact" => "Prevents a confusing wording mismatch in a document-access flow and reduces the chance of the same issue being propagated into future live variants.",
        "finding" => "I found a likely word-choice typo in [Tax Documents: SD Non-Prod](https://studio.appcues.com/flows/2a83fbc9-0fdc-42da-bbc2-566d5909ab98/analytics).\n\nPotential typo:\n- Current: **\"Go to eDocuments and then Tax Documents to view all available fields\"**\n- Suggested: **\"Go to eDocuments and then Tax Documents to view all available files\"**\n\nGiven the destination is Tax Documents, **\"files\"** appears to match the intended meaning much better than **\"fields.\"**",
        "outcomes" => ["engagement"],
        "priority" => "medium",
        "title" => "Tax Documents non-production live flow likely says “fields” instead of “files”",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "c6024ed4-97e3-4428-a3e9-3fb8ee08c4d0",
  "workflow_key" => "insight-issue-added"
}

Errors

Attempt 5—3d ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—3d ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—3d ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—3d ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—3d ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

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