CustomerApi.Jobs.PublishNotificationJob (24954134) • Oban

24954134 CustomerApi.Jobs.PublishNotificationJob

Queue notifications

Attempt 5 of 5

Priority 0

Tags ...

Node customer_api@10.10.0.170

Queue Time 00:00.263

Run Time 00:00.007

Inserted 3d ago

Scheduled 3d ago

Completed —

Cancelled —

Discarded 3d ago

Args

%{
  "account_id" => "70434",
  "data" => %{
    "account_insight_agent_id" => "36cbe762-8855-4e76-9cda-4f2da918d6af",
    "insights" => [
      %{
        "action_plan" => "Update the German Help Center flow copy to use one consistent editorial form across the experience. Recommended standardization:\n1. Rename the experience/display title to **Hilfe-Center**\n2. Change the heading to **Monotype Fonts Hilfe-Center**\n3. Change the CTA to **Hilfe-Center besuchen**\n4. Do a quick pass on the rest of the flow to ensure German copy is fully localized and stylistically consistent",
        "actions" => [],
        "cta_text" => "Review German flow copy",
        "entity_id" => "5c67f3bc-ab55-4278-854f-9d2eee619ac3",
        "entity_type" => "flow",
        "expected_impact" => "Cleaner localized copy should improve trust and polish for German-speaking users and reduce friction in support-oriented guidance.",
        "finding" => "Published flow [Hilfecenter](https://studio.appcues.com/flows/5c67f3bc-ab55-4278-854f-9d2eee619ac3/analytics) contains likely German spelling/localization issues in user-facing copy:\n\n- Flow/title phrase: **\"Hilfecenter\"** → likely should be **\"Hilfe-Center\"**\n- Step 3 heading: **\"Monotype Fonts-Hilfecenter.\"** → likely should be **\"Monotype Fonts Hilfe-Center\"**\n- Step 3 button: **\"Hilfecenter besuchen\"** → likely should be **\"Hilfe-Center besuchen\"**\n\nI checked the locale before flagging this: in German, **Help Center** is more naturally written as **Hilfe-Center** rather than **Hilfecenter** in this brand/context.",
        "outcomes" => ["engagement", "adoption"],
        "priority" => "medium",
        "title" => "German Help Center flow is live with likely spelling errors",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "2a0c5961-2d7c-4a04-82c2-9a335d5cc7dd",
  "workflow_key" => "insight-issue-added"
}

Errors

Attempt 5—3d ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—3d ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—3d ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—3d ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—3d ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

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