24954163
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.170
Queue Time
00:00.255
Run Time
00:00.007
Inserted
3d ago
Scheduled
3d ago
Completed
—
Cancelled
—
Discarded
3d ago
Args
%{
"account_id" => "103773",
"data" => %{
"account_insight_agent_id" => "6461a41d-d952-42e6-a8f8-74b0186681e7",
"insights" => [
%{
"action_plan" => "Update the live banner copy so the period is not attached to the warning emoji. Because these are banners, I am not generating an immediate action.",
"actions" => [],
"cta_text" => "Review banners",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaner live copy should reduce friction and make these high-visibility upgrade prompts feel more polished and trustworthy.",
"finding" => "I re-checked the current live inventory and the same punctuation issue is still present in **2 published banners**:\n\n- **US_2025_AOB - At limit** — [open banner](https://studio.appcues.com/banners/112f5b73-3765-41d4-8f3c-2ee0dd667ae3/analytics)\n - Current phrase: **\"You’ve reached your activity limit ⚠️.\"**\n- **US_2025_AOB_NOT-SQS_at-limit** — [open banner](https://studio.appcues.com/banners/8797174c-06f4-421f-8065-0559bfb7bcdd/analytics)\n - Current phrase: **\"You’ve reached your activity limit ⚠️.\"**\n\nThis reads like punctuation attached to the emoji rather than the sentence. Suggested correction for both:\n- **\"You’ve reached your activity limit. ⚠️\"**\n- or **\"You’ve reached your activity limit ⚠️\"**",
"outcomes" => ["engagement", "conversion"],
"priority" => "medium",
"title" => "Two live at-limit banners still show awkward punctuation around the warning icon",
"type" => "issue"
},
%{
"action_plan" => "Trim the extra spaces after the final period in the banner text. Because this experience is a banner, I am not generating an immediate action.",
"actions" => [],
"cta_text" => "Review banner",
"entity_id" => "edb8d7eb-5baf-4ead-ac10-f7ee68eb49f8",
"entity_type" => "banner",
"expected_impact" => "A small cleanup, but it improves presentation quality in a live retention message.",
"finding" => "The published banner **Closed/Lost renewal campaign Day 1- 20** still contains trailing spaces in its visible sentence ending — [open banner](https://studio.appcues.com/banners/edb8d7eb-5baf-4ead-ac10-f7ee68eb49f8/analytics).\n\n- Current phrase ending: **\"Pro Teacher. \"**\n- Suggested correction: **\"Pro Teacher.\"**\n\nThis is a lower-severity copy issue, but it is still present in the live experience.",
"outcomes" => ["engagement"],
"priority" => "low",
"title" => "One live renewal banner still has visible extra spacing after the final sentence",
"type" => "issue"
}
]
},
"notification_id" => "900b000f-9b14-4ab4-a2a1-a5efdd0a347e",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777317470332964, "structured" => true}
Errors
Attempt 5—3d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—3d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—3d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—3d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—3d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4