Args

%{
  "account_id" => "111086",
  "data" => %{
    "account_insight_agent_id" => "5823aa07-d794-4102-9122-92b845970354",
    "insights" => [
      %{
        "action_plan" => "Review the linked flow and correct the copy in the published modal. Prioritize the **\"you patient portal\"** error first because it is the most obvious end-user typo, then clean up the possessive and wording issues in the same step so the instructions read smoothly.",
        "actions" => [],
        "cta_text" => "Review flow copy",
        "entity_id" => "18d5052a-05ed-42b9-ab8e-3be566e51e4d",
        "entity_type" => "flow",
        "expected_impact" => "Removing these errors should improve clarity and trust in a high-visibility instructional flow, reducing friction during treatment-plan edits.",
        "finding" => "I found several clear copy issues in [[Prod] Oliv Archform Webeditor](https://studio.appcues.com/flows/18d5052a-05ed-42b9-ab8e-3be566e51e4d/analytics):\n\n- **\"Create the modification to your patients treatment plan.\"** → likely should be **\"Create the modification to your patient's treatment plan.\"**\n- **\"You'll be prompted to record note of your modifications...\"** → likely should be **\"You'll be prompted to record notes about your modifications...\"**\n- **\"You'll close this tab and be directed back to you patient portal.\"** → likely should be **\"You'll close this tab and be directed back to your patient portal.\"**\n\nThese appear in a live modal shown in production.",
        "outcomes" => ["engagement", "adoption"],
        "priority" => "high",
        "title" => "Oliv Archform instructions contain multiple live copy errors",
        "type" => "issue"
      },
      %{
        "action_plan" => "Update this tooltip sentence to fix the misspelling and simplify the wording in the same edit. Since this is a short, single-line tooltip, one copy cleanup should fully resolve the issue.",
        "actions" => [],
        "cta_text" => "Review tooltip copy",
        "entity_id" => "21a4af4e-a319-45ca-a502-85357d62cdc6",
        "entity_type" => "flow",
        "expected_impact" => "Fixing the typo should make the tooltip feel more polished and easier to trust, especially for first-time users encountering the patient detail experience.",
        "finding" => "I found a clear typo in [[CHECKLIST: Patient list entry into PDP](https://studio.appcues.com/flows/21a4af4e-a319-45ca-a502-85357d62cdc6/analytics):\n\n- **\"Click into a patient to view to eplore the Patient Detail Page design.\"**\n  - **\"eplore\"** likely should be **\"explore\"**\n\nThere is also a likely wording cleanup opportunity in the same sentence, such as **\"Click into a patient to explore the Patient Detail Page design.\"**",
        "outcomes" => ["engagement", "adoption"],
        "priority" => "high",
        "title" => "Patient detail tooltip has a visible misspelling",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "b3247c3e-5392-44ad-a312-0e0e3e471177",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777317729119169, "structured" => true}

Errors

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+5243cc40) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+5243cc40) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4