25062192 CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue insight_agents
Attempt 1 of 2
Priority 0
Tags ...
Node customer_api@10.10.1.109
Queue Time 00:00.012
Run Time 01:37.892
Inserted 16h ago
Scheduled 16h ago
Completed 16h ago (01:38)
Cancelled —
Discarded —

Args 

%{
  "account_id" => "209385",
  "account_insight_agent_id" => "9da27368-643e-43b5-9ca6-1c57e8436300"
}

Meta 

%{
  "deps" => [],
  "name" => "execute",
  "on_hold" => false,
  "partition" => true,
  "partition_key" => "uKpT/flpFMKM1VWImXBWhVFZcdkBgIQSf35IqT8p6b4",
  "recorded" => true,
  "return" => "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" <> ...,
  "structured" => true,
  "uniq" => true,
  "uniq_bmp" => [1, 0, 2, 3],
  "uniq_key" => "IOAegWNnW+sSROQG2EaStd1Z5zEjW+bHuyJAUB79etA",
  "workflow" => true,
  "workflow_id" => "019dd483-d2ea-7949-b174-c967fdf68f5e"
}

Recorded Output 

%{
  notes: "Created 1 audit insight covering all 104 flows for re-onboarding. Published-flow metrics include available completion rates plus closest available unique-user counts; exact raw event totals were not fully available from current read tools.",
  insights_data: [
    %{
      "action_plan" => "Use this audit as the re-onboarding discussion brief.\n\n1. Start with portfolio hygiene: confirm which live flows should remain published, especially QA- or test-oriented content.\n2. For the lowest-performing live flows, review targeting, triggering, and first-step relevance before sending new users through them.\n3. For high-skip / high-error flows, inspect the first 1-2 steps and in-product context to identify friction introduced by poor timing, selector issues, or overly long tours.\n4. Trim the draft/archive backlog so the team can focus on a smaller set of production-ready onboarding assets.\n5. If the customer wants a more precise operational audit, have Support export raw flow event totals to supplement this high-level readout.",
      "actions" => [],
      "cta_text" => "Review flow audit",
      "entity_id" => nil,
      "entity_type" => nil,
      "expected_impact" => "Cleaning up the live portfolio and focusing re-onboarding on a smaller set of healthy, relevant flows should improve activation and reduce confusion during onboarding, with the biggest upside coming from fixing or retiring the near-zero-completion live flows.",
      "finding" => "Based on the audit of **Connect - Acoustic, L.P**'s account, here are the insights on your Flows.\n\n**Audit summary**\n- **104 total flows**\n- **8 published** (**7.7%**)\n- **96 non-published** (**92.3%**)\n- **Average completion rate across published flows:** **4.4%** over the last 365 days\n\n**Important data note:** exact flow-level totals for **starters, skippers, completers, and error event counts** were not fully available from the current read tools. For this audit, the published-flow table uses:\n- completion rate from available flow performance data\n- closest available user-level counts for **Seen**, **Skipped**, **Completed**, and **Errors**\n\nThis is directionally useful for the re-onboarding call, but Support should pull raw event totals separately if exact event counts are required.\n\n### Published flows\n\n| Flow Name | Date Published | Last Updated | Users Started | Users Skipped | Users Completed | Completion Rate (%) | Error Count | Tag Ids |\n|---|---|---|---:|---:|---:|---:|---:|---|\n|  Insights - email dashboard intro - no end | 2026-02-04 | 2026-02-04 | 331 | 278 | 66 | 7.2% | 0 | 217fc126-0c14-46b1-9f4c-c3906d0db560 |\n| Audience - intro - FTU | 2026-02-25 | 2026-02-25 | 834 | 615 | 0 | 0.0% | 190 | None |\n| Create a scheduled campaign - date v3 | 2025-02-13 | 2025-02-13 | 3 | 3 | 0 | 0.0% | 1 | None |\n| Create a scheduled campaign - no end date | 2026-03-06 | 2026-03-06 | 674 | 582 | 31 | 4.3% | 280 | None |\n| Insights - SMS dashboard intro - no end | 2026-02-04 | 2026-02-04 | 14 | 12 | 2 | 0.2% | 0 | 217fc126-0c14-46b1-9f4c-c3906d0db560 |\n| QA - Email - FTU - no end | 2025-11-05 | 2025-11-05 | 5 | 2 | 2 | 23.1% | 4 | None |\n| Rebranding | 2026-03-05 | 2026-04-02 | 530 | 501 | 0 | 0.0% | 11 | None |\n| Segments - intro - no end | 2026-02-04 | 2026-02-04 | 605 | 564 | 3 | 0.5% | 26 | None |\n\n**Published-flow red flags**\n- **Audience - intro - FTU**: **0.0%** completion, **190** users hit errors, **615** skipped\n- **Create a scheduled campaign - no end date**: **4.3%** completion, **280** users hit errors, **582** skipped\n- **Rebranding**: **0.0%** completion, **501** skipped\n- **Segments - intro - no end**: **0.5%** completion, **564** skipped\n- **Create a scheduled campaign - date v3**: **0.0%** completion on extremely low volume and appears QA-targeted\n- **QA - Email - FTU - no end** is still published and appears QA-targeted; its publish/update timestamps also look anomalous relative to the current date and should be verified\n\n### Non-published flows\n\n| Flow Name | Status | Last Updated |\n|---|---|---|\n| [Appcues Services] Product Catalog Tour | draft | 2026-04-14 |\n| Create segment | draft | 2026-03-02 |\n| test nav | draft | 2026-02-24 |\n| Copy of  Insights - email dashboard intro - no end | draft | 2026-02-04 |\n| Copy of Audience - intro - FTU | archived | 2026-02-04 |\n| Version 2 of Segments - intro - no end | archived | 2026-02-04 |\n| Webinar - Message creation - 1-17 Oct | archived | 2026-02-04 |\n| Insights - mobile dashboard intro - no end | archived | 2026-02-04 |\n| Insights - executive dashboard intro - no end | archived | 2026-02-04 |\n| ref sets | archived | 2026-02-04 |\n| Insights - Audience health dashboard | archived | 2026-02-04 |\n| Insights - whatsapp dashboard intro - no end | archived | 2026-02-04 |\n| QA - Segments - FTU - no end | archived | 2026-02-04 |\n| QA Insights - email dashboard intro - no end | archived | 2026-02-04 |\n| Webinar - From basics to brilliance: Navigating Insights dashboards in Acoustic Connect - 21 - 26 August | draft | 2025-08-22 |\n| Webinar - Data foundations for smarter marketing in Acoustic Connect - 24 July -  21 August | draft | 2025-07-31 |\n| Email - FTU - no end | draft | 2025-07-24 |\n| Webinar - Discover new possibilities for customer engagement with Acoustic Connect - 8 July -  17 July | draft | 2025-07-24 |\n| Webinar - Getting started with Acoustic Connect - 22 May -  30 June | draft | 2025-06-30 |\n| Segments advanced | draft | 2025-06-16 |\n| Segments - advanced - no end | draft | 2025-06-16 |\n| Connect - what's new - July 2025 | draft | 2025-06-12 |\n| Webinar -" <> ...,
      "outcomes" => ["activation", "adoption", "engagement"],
      "priority" => "high",
      "title" => "Flow audit shows a small live portfolio with multiple re-onboarding risks",
      "type" => "issue"
    }
  ]
}

Errors 

No Errors