25107430
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.159
Queue Time
00:00.301
Run Time
00:00.006
Inserted
9h ago
Scheduled
9h ago
Completed
—
Cancelled
—
Discarded
9h ago
Args
%{
"account_id" => "220783",
"data" => %{
"account_insight_agent_id" => "70ebfde2-5276-4096-bf6c-313503b5c778",
"insights" => [
%{
"action_plan" => "Review whether this banner is still needed for staging or testing. If it is no longer serving an active purpose, unpublish it to keep your live experience list clean and reduce maintenance overhead. If it should stay live, confirm that the staging target and content are still intentional.",
"actions" => [
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published banner with experience ID 14d7baa5-38eb-46ab-84e9-9b77c1383935 named '100,000 Good Deeds'. This experience has had no seen, completed, dismissed, or error activity in the last 30 days and should be removed from production as routine content hygiene.",
"title" => "Unpublish inactive staging banner",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the banner with experience ID 14d7baa5-38eb-46ab-84e9-9b77c1383935 named '100,000 Good Deeds' if the user wants to restore it after unpublishing."
}
],
"cta_text" => "Review inactive experience",
"entity_id" => "14d7baa5-38eb-46ab-84e9-9b77c1383935",
"entity_type" => "banner",
"expected_impact" => "Unpublishing unused content keeps your published experience inventory cleaner and makes it easier to focus on active experiences that drive engagement.",
"finding" => "I found **1 published experience** that was published more than 3 weeks ago and has had **no activity in the last 30 days**.\n\n- [100,000 Good Deeds](https://studio.appcues.com/banners/14d7baa5-38eb-46ab-84e9-9b77c1383935/settings)\n - Type: Banner\n - Designed to do: Show a web banner on the root URL (`/`) of `staging.dev.holi.social` every time for users who have not permanently dismissed it\n - Goals: None configured\n - Last 30 days: **0 seen**, **0 completed**, **0 dismissed**, **0 errors**\n\nThis looks like routine cleanup rather than a content problem. The banner appears to be targeting a staging environment and currently contains placeholder copy, which likely explains the lack of recent activity.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "1 published experiences have had no activity for more than 30 days.",
"type" => "issue"
}
]
},
"notification_id" => "85878963-9f15-411b-a8ce-e687cfddfd0d",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777403621407208, "structured" => true}
Errors
Attempt 5—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4