Args

%{
  "account_id" => "218618",
  "data" => %{
    "account_insight_agent_id" => "07ab75c9-9b9b-4d79-9cd6-b561b431ada9",
    "insights" => [
      %{
        "action_plan" => "Review these inactive experiences and unpublish the ones that are no longer needed. Prioritize the sandbox/test banners first, since they appear to be narrow QA content. If the Catalog announcement is no longer part of an active rollout, retire it too; otherwise, review its targeting segment before keeping it live.",
        "actions" => [
          %{
            "cta" => "Unpublish",
            "prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the currently published web flow with ID 3c83724d-be27-4cba-8e28-1a3d764abcae named \"Catalog in Indigo announcement\". This flow is currently published and had zero activity in the last 30 days.",
            "title" => "Unpublish inactive Catalog announcement flow",
            "undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with ID 3c83724d-be27-4cba-8e28-1a3d764abcae named \"Catalog in Indigo announcement\" so it becomes live again."
          },
          %{
            "cta" => "Unpublish",
            "prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the currently published banner with ID a75da2e4-3695-42f4-806c-5863de64f2a3 named \"Copy of QA Testing\". This banner is currently published and had zero activity in the last 30 days.",
            "title" => "Unpublish inactive QA test banner",
            "undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the banner with ID a75da2e4-3695-42f4-806c-5863de64f2a3 named \"Copy of QA Testing\" so it becomes live again."
          },
          %{
            "cta" => "Unpublish",
            "prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the currently published banner with ID a8493399-2f79-4393-8a69-2093d46a489c named \"Joe sandbox test\". This banner is currently published and had zero activity in the last 30 days.",
            "title" => "Unpublish inactive Joe sandbox banner",
            "undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the banner with ID a8493399-2f79-4393-8a69-2093d46a489c named \"Joe sandbox test\" so it becomes live again."
          },
          %{
            "cta" => "Unpublish",
            "prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the currently published banner with ID 360c3fba-5c30-4d3f-9fa2-0042cb0d55f7 named \"Tom\". This banner is currently published and had zero activity in the last 30 days.",
            "title" => "Unpublish inactive Tom test banner",
            "undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the banner with ID 360c3fba-5c30-4d3f-9fa2-0042cb0d55f7 named \"Tom\" so it becomes live again."
          }
        ],
        "cta_text" => "Review inactive experiences",
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Cleaning up these inactive experiences will reduce production clutter, make your published inventory easier to manage, and lower the chance that outdated or test content is left live unnecessarily.",
        "finding" => "Looking only at experiences that were **published more than 3 weeks ago**, **4 published experiences** had **zero activity** in the last 30 days.\n\n- [Catalog in Indigo announcement](https://studio.appcues.com/flows/3c83724d-be27-4cba-8e28-1a3d764abcae/settings)\n  - Type: Flow\n  - Designed to announce a new **Catalog** entry point in Indigo with a tooltip on `indigo.pimberly.com`, targeted to a specific segment, with no goals attached\n- [Copy of QA Testing](https://studio.appcues.com/banners/a75da2e4-3695-42f4-806c-5863de64f2a3/settings)\n  - Type: Banner\n  - Designed as a **QA/testing** banner on `/media` in the sandbox environment for tightly restricted test users/accounts, with no goals attached\n- [Joe sandbox test](https://studio.appcues.com/banners/a8493399-2f79-4393-8a69-2093d46a489c/settings)\n  - Type: Banner\n  - Designed as a **sandbox test** banner on the homepage for a specific test account/user condition, with no goals attached\n- [Tom](https://studio.appcues.com/banners/360c3fba-5c30-4d3f-9fa2-0042cb0d55f7/settings)\n  - Type: Banner\n  - Designed as a **single-user test** banner on the sandbox homepage, with no goals attached\n\nThis looks like normal content hygiene work: older announcement or test experiences are still live, but they have not recorded any seen, completed, skipped, or dismissed users in the last 30 days.",
        "outcomes" => ["engagement", "adoption"],
        "priority" => "medium",
        "title" => "4 published experiences have had no activity for more than 30 days.",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "8b1a1dac-138f-4783-878e-bb78872b270b",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777403623948688, "structured" => true}

Errors

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4