25113362
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.159
Queue Time
00:00.197
Run Time
00:00.007
Inserted
12h ago
Scheduled
12h ago
Completed
—
Cancelled
—
Discarded
12h ago
Args
%{
"account_id" => "98866",
"data" => %{
"account_insight_agent_id" => "c4241102-a92e-4fe9-a97c-cc404b0d1019",
"insights" => [
%{
"action_plan" => "Update the CTA copy from **\"GOt It!\"** to either **\"Got It!\"** or **\"GOT IT!\"**, depending on your preferred button style. Review the live experience after publishing to make sure the casing is consistent with similar announcement flows.",
"actions" => [],
"cta_text" => "Review live flow",
"entity_id" => "7e95f2a8-ec90-4fec-ae51-cc951c4b5554",
"entity_type" => "flow",
"expected_impact" => "Removes a noticeable polish issue in a live announcement and improves perceived quality and trust in the experience.",
"finding" => "I reviewed all **19 live experiences** and found a likely typo in [C (P) [EN] - New Feature Update 02.17.26](https://studio.appcues.com/flows/7e95f2a8-ec90-4fec-ae51-cc951c4b5554/analytics).\n\nThe button text currently reads **\"GOt It!\"**.\n\nBecause the rest of the CTA is styled like a standard acknowledgment button, this looks like an accidental capitalization error rather than an intentional locale or brand choice.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Live CTA copy has a visible typo",
"type" => "issue"
},
%{
"action_plan" => "Change the phrase from **\"reach it's streaming potential\"** to **\"reach its streaming potential\"**. Because this flow is localized/templated in places, verify the published text source so the correction is made in the live variant users actually see.",
"actions" => [],
"cta_text" => "Review live flow",
"entity_id" => "163515a3-6f2e-41bd-ad22-d8848ccc3da1",
"entity_type" => "flow",
"expected_impact" => "Improves clarity and professionalism in a high-visibility educational flow shown on song pages.",
"finding" => "I found a likely typo in [TN (PROD) - SOTM Song Page Intro](https://studio.appcues.com/flows/163515a3-6f2e-41bd-ad22-d8848ccc3da1/analytics).\n\nThe phrase currently says **\"reach it's streaming potential\"**.\n\nIn this context, **\"it's\"** should almost certainly be the possessive **\"its\"**. The rest of the copy is English-language product guidance, so this does not appear to be a locale-specific variant.",
"outcomes" => ["engagement", "adoption"],
"priority" => "medium",
"title" => "Song Page intro contains a grammar typo in live copy",
"type" => "issue"
},
%{
"action_plan" => "Update the phrase to **\"reach its streaming potential\"**. Since this wording matches another live SOTM experience, review related Song Page/SOTM flows for the same phrase so the copy stays consistent across the experience set.",
"actions" => [],
"cta_text" => "Review live flow",
"entity_id" => "df0b07b4-2934-42e2-9a98-c5aee4eb37fc",
"entity_type" => "flow",
"expected_impact" => "Fixing the repeated typo should improve consistency across related live experiences and reduce distracting copy issues for end users.",
"finding" => "I found the same likely typo in [TN (PROD) SOTM Agg Page Intro](https://studio.appcues.com/flows/df0b07b4-2934-42e2-9a98-c5aee4eb37fc/analytics).\n\nThe copy says **\"reach it's streaming potential\"**.\n\nThis again appears to be an English possessive error, where **\"its\"** is the correct spelling.",
"outcomes" => ["engagement", "adoption"],
"priority" => "medium",
"title" => "Songs on the Move intro repeats the same grammar typo",
"type" => "issue"
}
]
},
"notification_id" => "9b4ed60d-ec3b-464e-8cd9-2630a115260f",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777404765702641, "structured" => true}
Errors
Attempt 5—12h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—12h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—12h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—12h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—12h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4