25113384
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.159
Queue Time
00:00.197
Run Time
00:00.006
Inserted
9h ago
Scheduled
9h ago
Completed
—
Cancelled
—
Discarded
9h ago
Args
%{
"account_id" => "217583",
"data" => %{
"account_insight_agent_id" => "6f01afec-45bb-4e45-9da4-f36f65ae7103",
"insights" => [
%{
"action_plan" => "Update the Restore step copy so **\"S elect\"** becomes **\"Select\"**. Because this same copy pattern appears in another published Nexus onboarding flow, check sibling onboarding experiences for the same reused text before publishing changes.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "6d3769f4-b418-4c91-ac08-c8b927741620",
"entity_type" => "flow",
"expected_impact" => "Fixing this typo should improve clarity and polish in a live onboarding tour, reducing friction during a key setup path.",
"finding" => "In the published experience **Nexus Data Onboarding - Workspace Management final**, the live Restore step contains a visible typo: **\"S elect the Target Environment\"**. This appears to be an unintended split word and should likely read **\"Select the Target Environment\"**.\n\nReview it here: [Workspace Management flow](https://studio.appcues.com/flows/6d3769f4-b418-4c91-ac08-c8b927741620/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "Live Nexus onboarding flow still shows broken Restore copy",
"type" => "issue"
},
%{
"action_plan" => "Correct the Save-step copy by changing **\"a utomatically\"** to **\"automatically\"**. After updating, scan the rest of this flow for split-word formatting issues since two similar copy defects are live in the same experience.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "6d3769f4-b418-4c91-ac08-c8b927741620",
"entity_type" => "flow",
"expected_impact" => "Cleaning up repeated copy issues in this flow should improve trust and readability during onboarding.",
"finding" => "The same published experience, **Nexus Data Onboarding - Workspace Management final**, also has a second visible typo in the Save step: **\"First-time save a utomatically creates the Primary version\"**. The phrase likely should be **\"First-time save automatically creates the Primary version\"**.\n\nReview it here: [Workspace Management flow](https://studio.appcues.com/flows/6d3769f4-b418-4c91-ac08-c8b927741620/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "Workspace Management flow has a second live typo in Save guidance",
"type" => "issue"
},
%{
"action_plan" => "Replace **\"S elect\"** with **\"Select\"** in the Restore step. Since this matches the typo found in Workspace Management, treat it as shared/reused copy and fix both experiences together.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "03bffb68-b12c-4132-b9f3-cdfc604e3fa4",
"entity_type" => "flow",
"expected_impact" => "Fixing the duplicate typo across onboarding flows should create a more consistent experience and reduce avoidable confusion.",
"finding" => "The published flow **Nexus First-time User - Data Onboarding** repeats the same Restore typo: **\"S elect the Target Environment\"** instead of **\"Select the Target Environment\"**.\n\nReview it here: [First-time User Data Onboarding flow](https://studio.appcues.com/flows/03bffb68-b12c-4132-b9f3-cdfc604e3fa4/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "Another live Nexus onboarding flow repeats the Restore typo",
"type" => "issue"
},
%{
"action_plan" => "Rename the experience to use **\"onboarding\"** instead of **\"onbaording\"**. If this is still a live test flow, consider whether its title should also be standardized before it gets cloned or reused elsewhere.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "0b981875-03e5-4382-90e3-eb874fdc8551",
"entity_type" => "flow",
"expected_impact" => "Correcting the live experience name will improve internal clarity and reduce the chance of the typo being copied into future content.",
"finding" => "The published flow name **Data onbaording flow test by Aditya** appears to contain a spelling mistake in the title itself. **\"onbaording\"** should likely be **\"onboarding\"**.\n\nReview it here: [Published flow](https://studio.appcues.com/flows/0b981875-03e5-4382-90e3-eb874fdc8551/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "One published flow name still has a spelling mistake",
"type" => "issue"
}
]
},
"notification_id" => "ec96aef5-a635-4216-8a78-d79f9daed67d",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777404774411570, "structured" => true}
Errors
Attempt 5—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4