25114391
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.159
Queue Time
00:00.195
Run Time
00:00.006
Inserted
7h ago
Scheduled
7h ago
Completed
—
Cancelled
—
Discarded
7h ago
Args
%{
"account_id" => "107821",
"data" => %{
"account_insight_agent_id" => "7fb49e91-af1e-44d3-a5d0-0de5f12b4ebf",
"insights" => [
%{
"action_plan" => "Update the published copy to remove the duplicated word **\"turn\"**. After updating, spot-check the rest of this flow for similar copy QA issues since this typo appears in a tooltip step within a multi-step walkthrough.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "6200e479-c73c-471b-98d4-4586450ba00e",
"entity_type" => "flow",
"expected_impact" => "Removes a visible copy error in a live onboarding flow and improves trust and polish for users learning template locking.",
"finding" => "I found a clear typo in the live flow [Template locking pt2](https://studio.appcues.com/flows/6200e479-c73c-471b-98d4-4586450ba00e/analytics).\n\nCurrent phrase shown to users:\n**\"Use the toggle to turn turn all locks on or off all at once\"**\n\nLikely correction:\n**\"Use the toggle to turn all locks on or off all at once\"**",
"outcomes" => ["engagement", "adoption"],
"priority" => "high",
"title" => "Live flow has a duplicated word in end-user copy",
"type" => "issue"
},
%{
"action_plan" => "Remove the trailing closing quote from the final sentence so the message ends cleanly with **\"Thank you!\"**. While reviewing this notification, also confirm quote styling is consistent anywhere smart quotes are used in similar print-export notices.",
"actions" => [],
"cta_text" => "Review notification copy",
"entity_id" => "e87f0344-8a11-4393-a6cf-50acd2ca9499",
"entity_type" => "flow",
"expected_impact" => "Improves copy quality in a live announcement and avoids distracting users with punctuation that looks broken.",
"finding" => "I found a live copy formatting typo in [Mile Himodern - notification](https://studio.appcues.com/flows/e87f0344-8a11-4393-a6cf-50acd2ca9499/analytics).\n\nCurrent phrase shown to users:\n**\"This will ensure your collateral is cut to the correct size. Thank you!”**\n\nLikely correction:\n**\"This will ensure your collateral is cut to the correct size. Thank you!\"**\n\nThis looks like an extra smart closing quote rather than intentional locale-specific punctuation.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Live notification includes a stray closing quote",
"type" => "issue"
}
]
},
"notification_id" => "2e505d99-9cc7-42d2-b93e-4e431d482b79",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777405030689591, "structured" => true}
Errors
Attempt 5—7h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—7h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—7h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—7h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—7h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4