25114401
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.170
Queue Time
00:00.203
Run Time
00:00.006
Inserted
12h ago
Scheduled
12h ago
Completed
—
Cancelled
—
Discarded
12h ago
Args
%{
"account_id" => "97080",
"data" => %{
"account_insight_agent_id" => "dc7499c0-c900-4614-b5ff-9285fd6028e2",
"insights" => [
%{
"action_plan" => "Review whether this reminder is still relevant to a current operational program. If it was tied to the 2023 Cyber Week workflow and is no longer needed, unpublish it as routine content hygiene to reduce clutter in your live inventory. If it is still intended to run, update the copy and targeting so it reflects a current program and add a goal to measure usefulness.",
"actions" => [
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support unpublish_experience tool to unpublish the published web flow named '[Always On] Pilot Event Triggers - Old open orders 24+' with experience ID '52a34e8d-f108-44fb-a140-85f657b3e514'. This is a routine hygiene cleanup for a published experience that has had no seen events or enrollments in the last 30 days and was published on 2023-11-01, well over 3 weeks ago.",
"title" => "Unpublish inactive order reminder flow",
"undo_prompt" => "Use the product_support publish_experience tool to republish the web flow named '[Always On] Pilot Event Triggers - Old open orders 24+' with experience ID '52a34e8d-f108-44fb-a140-85f657b3e514' if the unpublish should be reversed."
}
],
"cta_text" => "Review inactive experience",
"entity_id" => "52a34e8d-f108-44fb-a140-85f657b3e514",
"entity_type" => "flow",
"expected_impact" => "Unpublishing outdated live content should keep your published inventory cleaner and make ongoing experience audits easier, while reducing the chance of stale operational messaging resurfacing unexpectedly.",
"finding" => "Routine cleanup review found **1 published experience** older than 3 weeks with **no activity in the last 30 days**.\n\n- [**[Always On] Pilot Event Triggers - Old open orders 24+**](https://studio.appcues.com/flows/52a34e8d-f108-44fb-a140-85f657b3e514/settings)\n - Type: **Flow**\n - Designed to do: show an event-triggered reminder about **open orders older than 24 hours** on `connected-retail.zalando.com` and `retail-order-ui.partner-solutions-test.zalan.do`\n - Triggering metadata: fires on **Order_History_open** with an attribute condition over **24** and is set to show **every time**\n - Content summary: reminds partners to process or cancel orders and references **Cyber Week 2023** order processing standards, with a **More information** button to supporting documentation\n - Goals: **none configured**",
"outcomes" => ["engagement", "retention"],
"priority" => "medium",
"title" => "1 published experiences have had no activity for more than 30 days.",
"type" => "issue"
}
]
},
"notification_id" => "b64853fb-3116-4fe1-818c-fe67b113206d",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777405035921909, "structured" => true}
Errors
Attempt 5—12h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—12h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—12h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—12h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—12h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4