25115083
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.170
Queue Time
00:00.255
Run Time
00:00.007
Inserted
8h ago
Scheduled
8h ago
Completed
—
Cancelled
—
Discarded
8h ago
Args
%{
"account_id" => "31732",
"data" => %{
"account_insight_agent_id" => "8d644acd-507e-48d5-a0fa-3e0d3031ff16",
"insights" => [
%{
"action_plan" => "Update the published text so **\"p rocess\"** reads **\"process\"**. After correcting it, quickly preview the step to confirm no hidden formatting is reintroducing the word split.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "07265898-d6d1-4e3b-ab1a-e7f542adfcba",
"entity_type" => "flow",
"expected_impact" => "Removes a noticeable credibility issue in a live new-user help flow and improves message clarity.",
"finding" => "In **New user - How to process refunds/returns**, the published copy shows **\"p rocess\"** in the sentence:\n\n**\"Learn how to p rocess a refund or return...\"**\n\nReview it here: [New user - How to process refunds/returns](https://studio.appcues.com/flows/07265898-d6d1-4e3b-ab1a-e7f542adfcba/analytics)",
"outcomes" => ["engagement", "activation"],
"priority" => "medium",
"title" => "Live refunds flow has a visible split-word typo",
"type" => "issue"
},
%{
"action_plan" => "Change **\"her\"** to **\"here\"** in the affected tooltip, then spot-check adjacent steps for similar instructional-copy issues in the same walkthrough.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "2b86dfa7-fbaf-498d-bd9c-fb2fd8ab3299",
"entity_type" => "flow",
"expected_impact" => "Makes the walkthrough feel more polished and reduces friction in a high-guidance setup flow.",
"finding" => "In **Edit Labor & Installation Rates**, one published tooltip says:\n\n**\"Enter the number of labor units for this product her\"**\n\nThe likely intended word is **\"here\"**.\n\nReview it here: [Edit Labor & Installation Rates](https://studio.appcues.com/flows/2b86dfa7-fbaf-498d-bd9c-fb2fd8ab3299/analytics)",
"outcomes" => ["engagement", "adoption"],
"priority" => "medium",
"title" => "Installation rates flow has a likely typo in instructional copy",
"type" => "issue"
},
%{
"action_plan" => "Correct **\"Transation\"** to **\"Transaction\"** and review the rest of the payment-related instructions in this walkthrough for other small copy errors.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "e9d5e765-7779-43be-a26c-c87d09671a1f",
"entity_type" => "flow",
"expected_impact" => "Improves trust and readability in a live order-management guidance flow.",
"finding" => "In **Order details - part 2**, published copy includes:\n\n**\"Preview Transation.\"**\n\nThe likely intended spelling is **\"Preview Transaction.\"**\n\nReview it here: [Order details - part 2](https://studio.appcues.com/flows/e9d5e765-7779-43be-a26c-c87d09671a1f/analytics)",
"outcomes" => ["engagement", "adoption"],
"priority" => "medium",
"title" => "Order details flow includes a misspelled payment instruction",
"type" => "issue"
}
]
},
"notification_id" => "1e30c3fc-f580-47f5-9e87-4d9408fedf08",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777405231423003, "structured" => true}
Errors
Attempt 5—8h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—8h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—8h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—8h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—8h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4