25115092 CustomerApi.Jobs.PublishNotificationJob
Queue notifications
Attempt 5 of 5
Priority 0
Tags ...
Node customer_api@10.10.0.61
Queue Time 00:00.246
Run Time 00:00.009
Inserted 9h ago
Scheduled 9h ago
Completed
Cancelled
Discarded 9h ago

Args

%{
  "account_id" => "62508",
  "data" => %{
    "account_insight_agent_id" => "0bd57e4a-083f-4d8b-bfbf-9622557c1319",
    "insights" => [
      %{
        "action_plan" => "Update the live copy to: **\"If you need to change your username or email, please reach out to customer service.\"**\n\nI did not generate an immediate action because this is a banner, and you asked not to generate AI-assisted actions unless the experience is an Embed or Flow 2.0.",
        "actions" => [],
        "cta_text" => "Review banner copy",
        "entity_id" => "5336b9cb-7090-4dad-b8cb-a73eeaa9cc0e",
        "entity_type" => "banner",
        "expected_impact" => "Cleaning up this banner should reduce confusion and make the message feel more trustworthy to end users.",
        "finding" => "The live banner [Important Notice](https://studio.appcues.com/banners/5336b9cb-7090-4dad-b8cb-a73eeaa9cc0e/analytics) contains this phrase:\n\n**\"If you need to change a username or email on your username\"**\n\nThis reads like a copy error in English rather than a locale variant.",
        "outcomes" => ["engagement"],
        "priority" => "high",
        "title" => "Live banner copy has a likely wording error",
        "type" => "issue"
      },
      %{
        "action_plan" => "Suggested corrections:\n\n- Change **\"this means your pricing better\"** to **\"this means your pricing is better\"**\n- Change **\"this means the competitor's price better\"** to **\"this means the competitor's price is better\"**\n\nI did not generate an immediate action because this live experience is not an Embed or Flow 2.0.",
        "actions" => [],
        "cta_text" => "Review flow copy",
        "entity_id" => "56a48e6b-65c7-4ac2-93e6-ab9d2cf82a25",
        "entity_type" => "flow",
        "expected_impact" => "Fixing these lines should make the guidance easier to understand and improve credibility during report walkthroughs.",
        "finding" => "The live flow [Price Check Report](https://studio.appcues.com/flows/56a48e6b-65c7-4ac2-93e6-ab9d2cf82a25/analytics) includes two clear copy issues:\n\n- **\"this means your pricing better\"**\n- **\"this means the competitor's price better\"**\n\nThese appear to be missing **\"is\"** in both sentences.",
        "outcomes" => ["activation", "engagement"],
        "priority" => "high",
        "title" => "Price Check Report has two grammar errors in live tooltips",
        "type" => "issue"
      },
      %{
        "action_plan" => "Update the phrase to: **\"Click Generate Report\"**\n\nI did not generate an immediate action because this live experience is not an Embed or Flow 2.0.",
        "actions" => [],
        "cta_text" => "Review flow copy",
        "entity_id" => "86c37990-fa13-41f2-bed2-b43466560ba8",
        "entity_type" => "flow",
        "expected_impact" => "A small copy fix like this improves polish and reduces friction in an instructional step.",
        "finding" => "The live flow [Reorder Analytics](https://studio.appcues.com/flows/86c37990-fa13-41f2-bed2-b43466560ba8/analytics) contains the phrase:\n\n**\"Click Generate Reprt\"**\n\n**\"Reprt\"** is a clear typo.",
        "outcomes" => ["engagement"],
        "priority" => "medium",
        "title" => "Reorder Analytics has a visible typo in live published text",
        "type" => "issue"
      },
      %{
        "action_plan" => "Update the sentence to: **\"Create Patient Orders\" will allow you to create a web order.**\n\nI did not generate an immediate action because this live experience is not an Embed or Flow 2.0.",
        "actions" => [],
        "cta_text" => "Review flow copy",
        "entity_id" => "-M6oznKevWx0Y5DaFu_A",
        "entity_type" => "flow",
        "expected_impact" => "Fixing the typo should improve clarity and make the permissions explanation look more polished.",
        "finding" => "The live flow [Create New Security Group](https://studio.appcues.com/flows/-M6oznKevWx0Y5DaFu_A/analytics) includes this phrase:\n\n**\"Create Patient Orders\" will allow yo to create a web order.**\n\n**\"yo\"** is a clear typo for **\"you\"**.",
        "outcomes" => ["engagement"],
        "priority" => "medium",
        "title" => "Create New Security Group has a typo in permission guidance",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "58130dec-40a8-4a25-b381-46cb1822a488",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777405233840047, "structured" => true}

Errors

Attempt 5—9h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—9h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—9h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—9h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—9h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4