25115092
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.61
Queue Time
00:00.246
Run Time
00:00.009
Inserted
9h ago
Scheduled
9h ago
Completed
—
Cancelled
—
Discarded
9h ago
Args
%{
"account_id" => "62508",
"data" => %{
"account_insight_agent_id" => "0bd57e4a-083f-4d8b-bfbf-9622557c1319",
"insights" => [
%{
"action_plan" => "Update the live copy to: **\"If you need to change your username or email, please reach out to customer service.\"**\n\nI did not generate an immediate action because this is a banner, and you asked not to generate AI-assisted actions unless the experience is an Embed or Flow 2.0.",
"actions" => [],
"cta_text" => "Review banner copy",
"entity_id" => "5336b9cb-7090-4dad-b8cb-a73eeaa9cc0e",
"entity_type" => "banner",
"expected_impact" => "Cleaning up this banner should reduce confusion and make the message feel more trustworthy to end users.",
"finding" => "The live banner [Important Notice](https://studio.appcues.com/banners/5336b9cb-7090-4dad-b8cb-a73eeaa9cc0e/analytics) contains this phrase:\n\n**\"If you need to change a username or email on your username\"**\n\nThis reads like a copy error in English rather than a locale variant.",
"outcomes" => ["engagement"],
"priority" => "high",
"title" => "Live banner copy has a likely wording error",
"type" => "issue"
},
%{
"action_plan" => "Suggested corrections:\n\n- Change **\"this means your pricing better\"** to **\"this means your pricing is better\"**\n- Change **\"this means the competitor's price better\"** to **\"this means the competitor's price is better\"**\n\nI did not generate an immediate action because this live experience is not an Embed or Flow 2.0.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "56a48e6b-65c7-4ac2-93e6-ab9d2cf82a25",
"entity_type" => "flow",
"expected_impact" => "Fixing these lines should make the guidance easier to understand and improve credibility during report walkthroughs.",
"finding" => "The live flow [Price Check Report](https://studio.appcues.com/flows/56a48e6b-65c7-4ac2-93e6-ab9d2cf82a25/analytics) includes two clear copy issues:\n\n- **\"this means your pricing better\"**\n- **\"this means the competitor's price better\"**\n\nThese appear to be missing **\"is\"** in both sentences.",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "Price Check Report has two grammar errors in live tooltips",
"type" => "issue"
},
%{
"action_plan" => "Update the phrase to: **\"Click Generate Report\"**\n\nI did not generate an immediate action because this live experience is not an Embed or Flow 2.0.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "86c37990-fa13-41f2-bed2-b43466560ba8",
"entity_type" => "flow",
"expected_impact" => "A small copy fix like this improves polish and reduces friction in an instructional step.",
"finding" => "The live flow [Reorder Analytics](https://studio.appcues.com/flows/86c37990-fa13-41f2-bed2-b43466560ba8/analytics) contains the phrase:\n\n**\"Click Generate Reprt\"**\n\n**\"Reprt\"** is a clear typo.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Reorder Analytics has a visible typo in live published text",
"type" => "issue"
},
%{
"action_plan" => "Update the sentence to: **\"Create Patient Orders\" will allow you to create a web order.**\n\nI did not generate an immediate action because this live experience is not an Embed or Flow 2.0.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "-M6oznKevWx0Y5DaFu_A",
"entity_type" => "flow",
"expected_impact" => "Fixing the typo should improve clarity and make the permissions explanation look more polished.",
"finding" => "The live flow [Create New Security Group](https://studio.appcues.com/flows/-M6oznKevWx0Y5DaFu_A/analytics) includes this phrase:\n\n**\"Create Patient Orders\" will allow yo to create a web order.**\n\n**\"yo\"** is a clear typo for **\"you\"**.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Create New Security Group has a typo in permission guidance",
"type" => "issue"
}
]
},
"notification_id" => "58130dec-40a8-4a25-b381-46cb1822a488",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777405233840047, "structured" => true}
Errors
Attempt 5—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4