25115139 CustomerApi.Jobs.PublishNotificationJob
Queue notifications
Attempt 5 of 5
Priority 0
Tags ...
Node customer_api@10.10.0.170
Queue Time 00:00.347
Run Time 00:00.007
Inserted 9h ago
Scheduled 9h ago
Completed
Cancelled
Discarded 9h ago

Args

%{
  "account_id" => "217731",
  "data" => %{
    "account_insight_agent_id" => "950e65bf-0fcd-4c05-b9d4-f7583164df2a",
    "insights" => [
      %{
        "action_plan" => "Update the published button labels to use the capitalized pronoun **I**. Review the rest of this flow for similar button-copy capitalization issues before the next publish. Open the experience here: [1. Role basics - Efficiency / Non-adopters / MMI](https://studio.appcues.com/flows/701798c5-37f3-4fb4-8792-c6e9760bc59a/settings).",
        "actions" => [],
        "cta_text" => "Review flow copy",
        "entity_id" => "701798c5-37f3-4fb4-8792-c6e9760bc59a",
        "entity_type" => "flow",
        "expected_impact" => "Removes visible copy errors in a live survey and improves trust and polish for respondents.",
        "finding" => "In **1. Role basics - Efficiency / Non-adopters / MMI**, the published copy includes two clear capitalization typos in the first question's response buttons:\n\n- **\"Yes, i noticed it\"** → likely should be **\"Yes, I noticed it\"**\n- **\"No, i didn't notice it\"** → likely should be **\"No, I didn't notice it\"**\n\nI reviewed this in the context of the account's English copy and these appear to be true typos rather than locale differences.",
        "outcomes" => ["engagement"],
        "priority" => "medium",
        "title" => "Published survey flow has capitalization typos in response buttons",
        "type" => "issue"
      },
      %{
        "action_plan" => "Correct both URLs in the published step so the displayed text and href values remove the trailing **)**. Because this is privacy/consent copy, prioritize this fix ahead of cosmetic text edits. Open the experience here: [CM - Fit Explanation - Challenger - Survey](https://studio.appcues.com/flows/51cc8757-d8f6-4453-87e2-06e4e0d8a4e6/settings).",
        "actions" => [],
        "cta_text" => "Fix broken URLs",
        "entity_id" => "51cc8757-d8f6-4453-87e2-06e4e0d8a4e6",
        "entity_type" => "flow",
        "expected_impact" => "Reduces friction and risk in a live consent step by restoring accurate privacy links and improving user confidence.",
        "finding" => "In **CM - Fit Explanation - Challenger - Survey**, the published final step still includes two malformed URLs with an extra closing parenthesis in both the visible text and link target:\n\n- **\"https://www.seek.com.au/collection-notice)\"** → likely should be **\"https://www.seek.com.au/collection-notice\"**\n- **\"https://www.seek.com.au/privacy)\"** → likely should be **\"https://www.seek.com.au/privacy\"**\n\nThese are clear punctuation typos rather than locale variations, and they may break the links users are expected to trust before sharing personal information.",
        "outcomes" => ["engagement", "retention"],
        "priority" => "high",
        "title" => "Live survey still shows broken privacy URLs with trailing punctuation",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "cbab6e2e-b9f2-4bd2-a530-b2926db252e5",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777405247227110, "structured" => true}

Errors

Attempt 5—9h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—9h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—9h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—9h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—9h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4