25115139
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.170
Queue Time
00:00.347
Run Time
00:00.007
Inserted
9h ago
Scheduled
9h ago
Completed
—
Cancelled
—
Discarded
9h ago
Args
%{
"account_id" => "217731",
"data" => %{
"account_insight_agent_id" => "950e65bf-0fcd-4c05-b9d4-f7583164df2a",
"insights" => [
%{
"action_plan" => "Update the published button labels to use the capitalized pronoun **I**. Review the rest of this flow for similar button-copy capitalization issues before the next publish. Open the experience here: [1. Role basics - Efficiency / Non-adopters / MMI](https://studio.appcues.com/flows/701798c5-37f3-4fb4-8792-c6e9760bc59a/settings).",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "701798c5-37f3-4fb4-8792-c6e9760bc59a",
"entity_type" => "flow",
"expected_impact" => "Removes visible copy errors in a live survey and improves trust and polish for respondents.",
"finding" => "In **1. Role basics - Efficiency / Non-adopters / MMI**, the published copy includes two clear capitalization typos in the first question's response buttons:\n\n- **\"Yes, i noticed it\"** → likely should be **\"Yes, I noticed it\"**\n- **\"No, i didn't notice it\"** → likely should be **\"No, I didn't notice it\"**\n\nI reviewed this in the context of the account's English copy and these appear to be true typos rather than locale differences.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Published survey flow has capitalization typos in response buttons",
"type" => "issue"
},
%{
"action_plan" => "Correct both URLs in the published step so the displayed text and href values remove the trailing **)**. Because this is privacy/consent copy, prioritize this fix ahead of cosmetic text edits. Open the experience here: [CM - Fit Explanation - Challenger - Survey](https://studio.appcues.com/flows/51cc8757-d8f6-4453-87e2-06e4e0d8a4e6/settings).",
"actions" => [],
"cta_text" => "Fix broken URLs",
"entity_id" => "51cc8757-d8f6-4453-87e2-06e4e0d8a4e6",
"entity_type" => "flow",
"expected_impact" => "Reduces friction and risk in a live consent step by restoring accurate privacy links and improving user confidence.",
"finding" => "In **CM - Fit Explanation - Challenger - Survey**, the published final step still includes two malformed URLs with an extra closing parenthesis in both the visible text and link target:\n\n- **\"https://www.seek.com.au/collection-notice)\"** → likely should be **\"https://www.seek.com.au/collection-notice\"**\n- **\"https://www.seek.com.au/privacy)\"** → likely should be **\"https://www.seek.com.au/privacy\"**\n\nThese are clear punctuation typos rather than locale variations, and they may break the links users are expected to trust before sharing personal information.",
"outcomes" => ["engagement", "retention"],
"priority" => "high",
"title" => "Live survey still shows broken privacy URLs with trailing punctuation",
"type" => "issue"
}
]
},
"notification_id" => "cbab6e2e-b9f2-4bd2-a530-b2926db252e5",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777405247227110, "structured" => true}
Errors
Attempt 5—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4