CustomerApi.Jobs.PublishNotificationJob (25115149) • Oban

25115149 CustomerApi.Jobs.PublishNotificationJob

Queue notifications

Attempt 5 of 5

Priority 0

Tags ...

Node customer_api@10.10.0.159

Queue Time 00:00.355

Run Time 00:00.006

Inserted 8h ago

Scheduled 8h ago

Completed —

Cancelled —

Discarded 8h ago

Args

%{
  "account_id" => "80700",
  "data" => %{
    "account_insight_agent_id" => "d53de7c7-46db-46ba-9485-84320fb38935",
    "insights" => [
      %{
        "action_plan" => "Update the customer-facing copy in this live flow so the brand name uses the correct casing consistently. Review any related Lightning upsell content for the same `Climacell` → `ClimaCell` issue.",
        "actions" => [],
        "cta_text" => "Review flow copy",
        "entity_id" => "2278750f-3cf2-43d5-9316-e4053c1020c9",
        "entity_type" => "flow",
        "expected_impact" => "Removes a visible brand inconsistency in a live premium-feature flow and improves trust/polish for users seeing the upsell.",
        "finding" => "I found a likely brand-name typo in live flow [FeatureWall - Lightning](https://studio.appcues.com/flows/2278750f-3cf2-43d5-9316-e4053c1020c9/analytics).\n\n**Phrase shown:** `Climacell’s Proprietary Lightning Forecasting`\n**Suggested correction:** `ClimaCell’s Proprietary Lightning Forecasting`\n\nThis appears to be a casing/spelling inconsistency with the brand name rather than locale-specific wording.",
        "outcomes" => ["engagement"],
        "priority" => "medium",
        "title" => "Brand name likely misspelled in a live Lightning upsell flow",
        "type" => "issue"
      },
      %{
        "action_plan" => "Rename the checklist item to use the correct brand spelling/casing. It would also be worth reviewing older BNSF onboarding content for the same brand-name inconsistency.",
        "actions" => [],
        "cta_text" => "Review checklist copy",
        "entity_id" => "-MMqUZUKvhiW0nTy3Gx6",
        "entity_type" => "checklist",
        "expected_impact" => "Keeps onboarding copy consistent and avoids exposing users to outdated or incorrect brand naming.",
        "finding" => "I found a likely typo in the live checklist [BNSF Onboarding Checklist](https://studio.appcues.com/checklists/-MMqUZUKvhiW0nTy3Gx6/edit).\n\n**Checklist item:** `Learn about BNSF and Climacell`\n**Suggested correction:** `Learn about BNSF and ClimaCell`\n\nGiven the surrounding content in this account, this looks like inconsistent brand casing rather than intentional localization.",
        "outcomes" => ["activation"],
        "priority" => "medium",
        "title" => "Checklist item label likely uses outdated or misspelled brand casing",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "77c5076c-ec6d-466d-b1e3-fdecef4bfb66",
  "workflow_key" => "insight-issue-added"
}

Errors

Attempt 5—8h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—8h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—8h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—8h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—8h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

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