25115218
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.170
Queue Time
00:00.198
Run Time
00:00.008
Inserted
9h ago
Scheduled
9h ago
Completed
—
Cancelled
—
Discarded
9h ago
Args
%{
"account_id" => "140132",
"data" => %{
"account_insight_agent_id" => "1cb9f75b-2b77-4361-8ce5-c77926dd888a",
"insights" => [
%{
"action_plan" => "Update the phrase **\"for an guide\"** to **\"for a guide\"** in the live pin copy. Since this is a pin, I did not generate an AI-assisted action.",
"actions" => [],
"cta_text" => "Review pin",
"entity_id" => "46bd70dc-eb0a-4597-9dc0-7ad7d93a7975",
"entity_type" => "pin",
"expected_impact" => "Fixing the typo will improve clarity and polish in a live support experience.",
"finding" => "I reviewed all **38 live experiences** and found a typo in **Registration Forms**. The live pin currently says **\"for an guide\"** in the sentence linking to the registration forms guide.\n\nReview it here: [Registration Forms pin](https://studio.appcues.com/pins/46bd70dc-eb0a-4597-9dc0-7ad7d93a7975/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Registration Forms pin has a live grammar typo",
"type" => "issue"
},
%{
"action_plan" => "Edit the live pin copy to remove the stray period and extra space in those product names. Since this is a pin, I did not generate an AI-assisted action.",
"actions" => [],
"cta_text" => "Review pin",
"entity_id" => "c452cadb-654d-4007-bceb-23529af44cb9",
"entity_type" => "pin",
"expected_impact" => "Correct product naming should reduce distraction and make the help copy feel more trustworthy.",
"finding" => "The live **Activities** pin includes two phrases that appear to be typos:\n\n- **\"Student .SupportTracker\"** → likely **\"Student SupportTracker\"**\n- **\"Out- of-School\"** → likely **\"Out-of-School\"**\n\nReview it here: [Activities pin](https://studio.appcues.com/pins/c452cadb-654d-4007-bceb-23529af44cb9/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Activities pin contains two visible spelling/spacing errors",
"type" => "issue"
},
%{
"action_plan" => "Confirm the intended CEDS label, then replace **\"Shelters Transitional Housing\"** with **\"Shelter/Transitional Housing\"** or the exact approved label your team uses. Since this is a pin, I did not generate an AI-assisted action.",
"actions" => [],
"cta_text" => "Review pin",
"entity_id" => "d431facd-a3d7-4e2f-af19-a19efd599fbf",
"entity_type" => "pin",
"expected_impact" => "Correcting this label should reduce ambiguity for users referencing housing-status options.",
"finding" => "The live **PNR** pin includes the phrase **\"Shelters Transitional Housing\"**, which appears malformed rather than intentionally localized. It likely needs a separator or singular form.\n\nSuggested correction: **\"Shelter/Transitional Housing\"**\n\nReview it here: [PNR pin](https://studio.appcues.com/pins/d431facd-a3d7-4e2f-af19-a19efd599fbf/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "PNR pin likely has a malformed housing label",
"type" => "issue"
}
]
},
"notification_id" => "76151b03-18c1-4164-a73c-e67ef467b9bf",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777405477351294, "structured" => true}
Errors
Attempt 5—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—9h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4