25115241
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.223
Run Time
00:00.006
Inserted
10h ago
Scheduled
10h ago
Completed
—
Cancelled
—
Discarded
10h ago
Args
%{
"account_id" => "42262",
"data" => %{
"account_insight_agent_id" => "3a416ff2-4056-4996-aa94-227ef8aff9ec",
"insights" => [
%{
"action_plan" => "Review the linked live flows and correct the flagged phrases in the published copy, prioritizing the most user-visible issues first. For this run I did **not** generate immediate actions, since you asked not to attempt AI-assisted actions unless the experience is an Embed or Flow 2.0.",
"actions" => [],
"cta_text" => "Review live typo audit",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaning up these visible copy issues should improve polish and credibility in live guidance, reducing distraction and helping end users trust the messaging.",
"finding" => "I reviewed the copy in currently live experiences and found **4 published web flows** with likely typo or punctuation issues. I only flagged phrases that appear to be genuine copy mistakes rather than locale/style differences.\n\n- [Admin - Create Shared Inbox](https://studio.appcues.com/flows/-Lo2ANQFGvMvUZoLBqDr/analytics) — phrase appears as **\"w hen\"** in the intro paragraph; likely should be **\"when\"**\n- [Scheduled Messages](https://studio.appcues.com/flows/ba319613-10d0-4c02-a139-f1bcca614944/analytics) — link text says **\"how schedule messages work\"**; likely should be **\"how scheduled messages work\"**\n- [Conversation Resolution - September Launch](https://studio.appcues.com/flows/863aed6c-9cb9-42dd-9da4-e295fae7e942/analytics) — sentence reads **\"ensuring timely follow-up and drive improved engagement\"**; likely should be **\"ensuring timely follow-up and driving improved engagement\"**\n- [Communication Intelligence Platform - Resolution Status](https://studio.appcues.com/flows/565bac34-8aff-4699-b473-c69b33c6a67a/analytics) — heading says **\"Lets Chat!\"**; likely should be **\"Let's Chat!\"**\n- [Communication Intelligence Platform - Resolution Status](https://studio.appcues.com/flows/565bac34-8aff-4699-b473-c69b33c6a67a/analytics) — body copy says **\"using the \\\"Schedule\\\" a Call\\\" button\"**; likely should be **\"using the \\\"Schedule a Call\\\" button\"**",
"outcomes" => ["engagement", "adoption"],
"priority" => "medium",
"title" => "4 live flows have likely copy typos or punctuation issues",
"type" => "issue"
}
]
},
"notification_id" => "fd511b73-329c-4961-bc94-ffd79d369cf4",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777405483197115, "structured" => true}
Errors
Attempt 5—10h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—10h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—10h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—10h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—10h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4