25115253
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.233
Run Time
00:00.006
Inserted
8h ago
Scheduled
8h ago
Completed
—
Cancelled
—
Discarded
8h ago
Args
%{
"account_id" => "139378",
"data" => %{
"account_insight_agent_id" => "1baaecd0-1ed1-4ed1-81d3-c52df196590e",
"insights" => [
%{
"action_plan" => "Review whether these pins still support a live workflow or demo path. If not, unpublish them to keep your published inventory clean and focused. If either experience is still needed seasonally or for a limited audience, keep it live but confirm the targeting is still intentional and reachable.",
"actions" => [
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published pin with experience ID 61b4b35c-215a-4208-8e1f-8c30ec468a80 named \"Competitor Intelligence - Snapshots (Demo)\". This is a routine hygiene cleanup for a published experience older than 21 days that had 0 seen, 0 completed, 0 dismissed, and 0 errors in the last 30 days.",
"title" => "Unpublish inactive demo snapshots pin",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the pin with experience ID 61b4b35c-215a-4208-8e1f-8c30ec468a80 named \"Competitor Intelligence - Snapshots (Demo)\" that was previously unpublished during routine hygiene cleanup."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published pin with experience ID 5a6f3366-a0ec-4ccf-b4a1-585b076d65d9 named \"Pending Notice Filter \\\"Search Required\\\"\". This is a routine hygiene cleanup for a published experience older than 21 days that had 0 seen, 0 completed, 0 dismissed, and 0 errors in the last 30 days.",
"title" => "Unpublish inactive search reminder pin",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the pin with experience ID 5a6f3366-a0ec-4ccf-b4a1-585b076d65d9 named \"Pending Notice Filter \\\"Search Required\\\"\" that was previously unpublished during routine hygiene cleanup."
}
],
"cta_text" => "Review inactive experiences",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Unpublishing unused experiences will reduce clutter in your published inventory and make it easier to maintain only content that is actively supporting engagement or adoption.",
"finding" => "As part of routine experience hygiene, I reviewed published experiences that were **published more than 3 weeks ago** and checked for activity in the last **30 days**. **2 experiences had no activity at all**.\n\n- [Competitor Intelligence - Snapshots (Demo)](https://studio.appcues.com/pins/61b4b35c-215a-4208-8e1f-8c30ec468a80/settings)\n - Type: **Pin**\n - Last 30 days: **0 seen, 0 completed, 0 dismissed, 0 errors**\n - Designed to support a **demo competitor-intelligence snapshots page** on `platform.trackstreet.com`, targeted to a small set of specific email addresses. The pin set explains multiple dashboard widgets such as retailer overlap, merchant distribution, penetration, filters, and price comparisons. No goals are attached.\n\n- [Pending Notice Filter \"Search Required\"](https://studio.appcues.com/pins/5a6f3366-a0ec-4ccf-b4a1-585b076d65d9/settings)\n - Type: **Pin**\n - Last 30 days: **0 seen, 0 completed, 0 dismissed, 0 errors**\n - Designed as a **search reminder tooltip** on the pending notifications workflow page on `platform.trackstreet.com`, prompting users to click **Search** after applying filters. No goals are attached.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "2 published experiences have had no activity for more than 30 days.",
"type" => "issue"
}
]
},
"notification_id" => "2a46f034-9019-4901-90cd-823e48add84e",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777405485002906, "structured" => true}
Errors
Attempt 5—8h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—8h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—8h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—8h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—8h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4