25115261
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.219
Run Time
00:00.007
Inserted
8h ago
Scheduled
8h ago
Completed
—
Cancelled
—
Discarded
8h ago
Args
%{
"account_id" => "132242",
"data" => %{
"account_insight_agent_id" => "50b26686-2074-40ec-b7c3-43cb1893ecd3",
"insights" => [
%{
"action_plan" => "Update the banner copy to replace **\"unavailalble\"** with **\"unavailable\"**. Since this is a production banner, correcting it should be prioritized before more users see it.",
"actions" => [],
"cta_text" => "Review banner",
"entity_id" => "fd15b064-50ea-4bcd-aa52-b340832c664e",
"entity_type" => "banner",
"expected_impact" => "Removes a highly visible typo from a broad announcement and improves trust in the message.",
"finding" => "In **May 2 Maintenance Banner**, the live banner copy says **\"SourceDay will be temporarily unavailalble...\"**. \n\nLikely correction: **\"unavailable\"**.\n\nReview it here: [May 2 Maintenance Banner](https://studio.appcues.com/banners/fd15b064-50ea-4bcd-aa52-b340832c664e/analytics)",
"outcomes" => ["engagement"],
"priority" => "high",
"title" => "Maintenance banner has a visible spelling error",
"type" => "issue"
},
%{
"action_plan" => "Revise the headline to standard English pluralization and sentence casing. A cleaner headline will make the announcement feel more polished and easier to trust.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "7d705f6a-ff0e-41ff-bc73-21398ab7a5a5",
"entity_type" => "flow",
"expected_impact" => "Improves readability and credibility of the feature announcement.",
"finding" => "In **Suppliers shipments update**, the headline says **\"We've made improvement to Shipments\"**.\n\nThis looks like a copy error rather than a locale difference. Suggested correction: **\"We've made improvements to shipments\"**.\n\nReview it here: [Suppliers shipments update](https://studio.appcues.com/flows/7d705f6a-ff0e-41ff-bc73-21398ab7a5a5/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Shipment update flow headline reads awkwardly",
"type" => "issue"
},
%{
"action_plan" => "Replace **\"yor\"** with **\"your\"** in the tooltip copy. This flow teaches configuration settings, so polished language matters for admin confidence.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "4ef4c52b-0ce5-42ac-9d08-c8924f2aae3d",
"entity_type" => "flow",
"expected_impact" => "Reduces friction in an instructional flow and improves professionalism for admin users.",
"finding" => "In **Buyer Admin date format**, one tooltip says **\"Set the default date format for yor entire buyer team.\"**\n\nLikely correction: **\"your\"**.\n\nReview it here: [Buyer Admin date format](https://studio.appcues.com/flows/4ef4c52b-0ce5-42ac-9d08-c8924f2aae3d/analytics)",
"outcomes" => ["adoption", "engagement"],
"priority" => "high",
"title" => "Buyer Admin date-format flow contains a clear typo",
"type" => "issue"
},
%{
"action_plan" => "Correct the sentence to **\"When you select Propose you can enter values in these boxes...\"**. This copy appears in a task-oriented instructional step, so clarity is important for new suppliers.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "065507fc-8481-48c8-8509-7675fce68b52",
"entity_type" => "flow",
"expected_impact" => "Makes the instructional step easier to understand and should reduce hesitation during a key workflow.",
"finding" => "In **Accept/Propose Changes for new suppliers**, the live text says **\"When you select Propose you can entering values in these boxes...\"**\n\nLikely correction: **\"you can enter values\"**.\n\nReview it here: [Accept/Propose Changes for new suppliers](https://studio.appcues.com/flows/065507fc-8481-48c8-8509-7675fce68b52/analytics)",
"outcomes" => ["activation", "adoption"],
"priority" => "high",
"title" => "New supplier training flow has a grammar mistake in core guidance",
"type" => "issue"
},
%{
"action_plan" => "Update **\"made\"** to **\"may\"** in this step. The flow is onboarding new users, so eliminating confusing copy will improve comprehension.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "e0f0d34f-11f4-4d4a-9895-a6dac0295fb7",
"entity_type" => "flow",
"expected_impact" => "Improves clarity in onboarding guidance and helps new users follow the step without distraction.",
"finding" => "In **Supplier Interactive PO New Supplier User**, one step says **\"You made need to scroll to see more columns.\"**\n\nLikely correction: **\"You may need to scroll to see more columns.\"**\n\nReview it here: [Supplier Interactive PO New Supplier User](https://studio.appcues.com/flows/e0f0d34f-11f4-4d4a-9895-a6dac0295fb7/analytics)",
"outcomes" => ["activation", "adoption"],
"priority" => "high",
"title" => "New supplier user flow contains a likely typo in scrolling guidance",
"type" => "issue"
}
]
},
"notification_id" => "48662333-6daf-41c6-a1ac-182f07c66b30",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777405485411243, "structured" => true}
Errors
Attempt 5—8h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—8h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—8h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—8h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—8h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4