25115268
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.0.170
Queue Time
00:00.216
Run Time
00:00.006
Inserted
11h ago
Scheduled
11h ago
Completed
—
Cancelled
—
Discarded
11h ago
Args
%{
"account_id" => "102113",
"data" => %{
"account_insight_agent_id" => "79e85dff-c44a-41bd-8376-d5e6d5bfc092",
"insights" => [
%{
"action_plan" => "Update the published flow copy to replace **\"you have successfully invite a member\"** with **\"you have successfully invited a member\"** so the completion message reads naturally.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "79fa96b1-337c-449b-95fa-182162c2c99e",
"entity_type" => "flow",
"expected_impact" => "Cleaner onboarding copy should reduce friction and improve trust for users going through the member-invite flow.",
"finding" => "In **Board Redesign New - Invite your members**, a published tooltip says:\n\n**\"you have successfully invite a member\"**\n\nThat appears to be a typo/grammar error in English copy. The most likely correction is:\n\n**\"you have successfully invited a member\"**\n\nReview it here: [Board Redesign New - Invite your members](https://studio.appcues.com/flows/79fa96b1-337c-449b-95fa-182162c2c99e/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "Live invite flow contains a grammar typo",
"type" => "issue"
},
%{
"action_plan" => "Replace **\"meeting data & time\"** with **\"meeting date & time\"** in the live flow so the scheduling instruction is clear and correct.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "912f0450-e2cf-405d-b666-d8bfcc58becf",
"entity_type" => "flow",
"expected_impact" => "Fixing this typo should make the binder-creation step clearer and more polished, supporting activation.",
"finding" => "In **Board Redesign New - Create Binder**, a published tooltip says:\n\n**\"meeting data & time\"**\n\nGiven the surrounding copy about scheduling, this appears to be a typo. The most likely correction is:\n\n**\"meeting date & time\"**\n\nReview it here: [Board Redesign New - Create Binder](https://studio.appcues.com/flows/912f0450-e2cf-405d-b666-d8bfcc58becf/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "Live binder flow likely says 'data' instead of 'date'",
"type" => "issue"
},
%{
"action_plan" => "Correct the heading from **\"NOVICCE\"** to **\"NOVICE\"** in the live permalink flow.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "0469e6c9-9eb4-4171-a157-6e236caac393",
"entity_type" => "flow",
"expected_impact" => "Removing an obvious spelling error should improve professionalism and user confidence in this experience.",
"finding" => "In **[M&A-novice] permalink**, the published heading includes:\n\n**\"M&A - NOVICCE\"**\n\nThis appears to be a clear spelling error. The most likely correction is:\n\n**\"M&A - NOVICE\"**\n\nReview it here: [[M&A-novice] permalink](https://studio.appcues.com/flows/0469e6c9-9eb4-4171-a157-6e236caac393/analytics)",
"outcomes" => ["engagement"],
"priority" => "high",
"title" => "Published permalink flow has an obvious heading misspelling",
"type" => "issue"
},
%{
"action_plan" => "If you want official brand styling in the survey, change **\"Youtube\"** to **\"YouTube\"**. If this flow is only a test experience, you may also want to review whether it should remain live.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "080858d6-fd4c-48c7-a8aa-90245ff57fad",
"entity_type" => "flow",
"expected_impact" => "This improves polish and consistency, especially in externally visible survey copy.",
"finding" => "In **Minh Do Test - Hear about us survey**, one answer option is written as:\n\n**\"Youtube\"**\n\nIn English, the official brand spelling is typically:\n\n**\"YouTube\"**\n\nReview it here: [Minh Do Test - Hear about us survey](https://studio.appcues.com/flows/080858d6-fd4c-48c7-a8aa-90245ff57fad/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Survey option uses nonstandard YouTube spelling",
"type" => "issue"
}
]
},
"notification_id" => "3b5d0568-55e4-494b-a30b-24de35bc218e",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777405488300966, "structured" => true}
Errors
Attempt 5—11h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—11h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—11h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—11h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—11h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4