25115332
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.161
Run Time
00:00.005
Inserted
6h ago
Scheduled
6h ago
Completed
—
Cancelled
—
Discarded
6h ago
Args
%{
"account_id" => "212880",
"data" => %{
"account_insight_agent_id" => "6a615e89-8ee2-45a4-80c8-dde46584ff69",
"insights" => [
%{
"action_plan" => "Update the live flow copy to add the missing space in the date, then republish if needed so the corrected wording is what users see. No other published, inspectable experiences showed a clear typo in this review.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Use the web experience content update capability to edit the published web flow with ID 0025e37c-0497-4f88-89fa-9d291dc3a9fe. In the published step group 2af64dbc-96ef-46d7-ad20-e3be8e47db2a, step 343edfc6-9886-42eb-8dda-3913f15d06e5, update the rich text block with zone ID b57feecb-65f1-4cad-8362-8963e3c10aa3 so the phrase '17thFebruary 2026' is changed to '17th February 2026'. Do not change any other wording, styling, links, buttons, or targeting.",
"title" => "Fix date typo in live flow",
"undo_prompt" => "Use the web experience content update capability to edit the published web flow with ID 0025e37c-0497-4f88-89fa-9d291dc3a9fe. In the published step group 2af64dbc-96ef-46d7-ad20-e3be8e47db2a, step 343edfc6-9886-42eb-8dda-3913f15d06e5, update the rich text block with zone ID b57feecb-65f1-4cad-8362-8963e3c10aa3 so the phrase '17th February 2026' is changed back to '17thFebruary 2026'. Do not change any other wording, styling, links, buttons, or targeting."
}
],
"cta_text" => "Review typo",
"entity_id" => "0025e37c-0497-4f88-89fa-9d291dc3a9fe",
"entity_type" => "flow",
"expected_impact" => "Removes a visible copy error from a live announcement flow and improves trust and polish for end users seeing product updates.",
"finding" => "I reviewed all currently live experiences that could be inspected and found **1 clear typo**.\n\n**Experience:** W/C 26th Jan In-call queue visibility comms V2 Individuals \n**Studio link:** [Open live flow](https://studio.appcues.com/flows/0025e37c-0497-4f88-89fa-9d291dc3a9fe/analytics) \n**Phrase shown live:** `17thFebruary 2026` \n**Suggested correction:** `17th February 2026`\n\nI did **not** flag AU/UK spellings like \"Personalise\" or product/style choices like sentence casing as typos.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "One live flow still has a date-spacing typo",
"type" => "issue"
}
]
},
"notification_id" => "904345ea-12d2-47f2-a3e3-9d715421a4ee",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777405672912473, "structured" => true}
Errors
Attempt 5—6h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—6h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—6h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—6h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—6h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4