25115333
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.160
Run Time
00:00.004
Inserted
6h ago
Scheduled
6h ago
Completed
—
Cancelled
—
Discarded
6h ago
Args
%{
"account_id" => "139378",
"data" => %{
"account_insight_agent_id" => "88f2c4f6-2d34-49d9-9297-3c98a02bfa23",
"insights" => [
%{
"action_plan" => "Update the visible button copy from **“Watch on Youtube”** to **“Watch on YouTube.”** If you want naming consistency in reporting, also update the event label from **“Watched Webinar on Youtube”** to **“Watched Webinar on YouTube.”**",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "1543f7e7-c84f-4e44-8f90-8ff4f125671c",
"entity_type" => "flow",
"expected_impact" => "Improves polish and brand consistency in a live webinar promotion, reducing minor trust friction for users who click through.",
"finding" => "I reviewed all **24 published experiences** and found a likely typo in **[2025-12-125 - LIVE] Webinar Recording**.\n\nLive copy shows:\n- **“Watch on Youtube”**\n- tracked event name **“Watched Webinar on Youtube”**\n\nThe standard brand spelling is **YouTube**.\n\nReview it here: [Webinar Recording](https://studio.appcues.com/flows/1543f7e7-c84f-4e44-8f90-8ff4f125671c/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Webinar CTA uses “Youtube” instead of “YouTube”",
"type" => "issue"
},
%{
"action_plan" => "Edit the tooltip sentence so the noun phrase is possessive or singular. Best option if referring to multiple merchants: **“comparing merchants’ inventory to their maximum inventory levels…”** If you want simpler wording, use **“comparing merchant inventory to previous-period maximum levels…”**",
"actions" => [],
"cta_text" => "Review pin",
"entity_id" => "7b64cea8-35b0-47d8-bc30-e08500484c7d",
"entity_type" => "pin",
"expected_impact" => "Makes the tooltip read more naturally and removes a noticeable copy error in a customer-facing analytics explanation.",
"finding" => "I found a likely typo in **v1.1 AMZ Insights (Client) - Snapshots**.\n\nLive tooltip copy says:\n- **“Determined by comparing merchants inventory to their maximum inventory levels…”**\n\nThat phrase reads like a missing possessive apostrophe. The clearest corrections would be:\n- **“comparing merchants’ inventory…”**\n- or, if singular was intended, **“comparing merchant inventory…”**\n\nReview it here: [AMZ Insights Client Snapshots pin](https://studio.appcues.com/pins/7b64cea8-35b0-47d8-bc30-e08500484c7d/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Client snapshot pin has a likely missing apostrophe",
"type" => "issue"
},
%{
"action_plan" => "Apply the same copy correction used in the client version so demo and production wording stay aligned. Prefer **“merchants’ inventory”** if the tooltip refers to multiple merchants.",
"actions" => [],
"cta_text" => "Review pin",
"entity_id" => "da9a3a4d-729c-4238-9c29-3c019f81eff7",
"entity_type" => "pin",
"expected_impact" => "Keeps demo content polished and consistent with production, which helps avoid copy issues spreading into future cloned experiences.",
"finding" => "I found the same likely typo in **Amazon Insights DEMO - Snapshots**.\n\nLive tooltip copy says:\n- **“Determined by comparing merchants inventory to their maximum inventory levels…”**\n\nSuggested correction:\n- **“comparing merchants’ inventory…”**\n- or **“comparing merchant inventory…”**\n\nReview it here: [Amazon Insights Demo Snapshots pin](https://studio.appcues.com/pins/da9a3a4d-729c-4238-9c29-3c019f81eff7/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Demo snapshot pin repeats the same inventory wording typo",
"type" => "issue"
}
]
},
"notification_id" => "8124c0fe-0ed9-4895-bab0-3b0e3917ddf1",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777405687272889, "structured" => true}
Errors
Attempt 5—6h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—6h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—6h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—6h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—6h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4