25121165 CustomerApi.Jobs.PublishNotificationJob
Queue notifications
Attempt 5 of 5
Priority 0
Tags ...
Node customer_api@10.10.1.109
Queue Time 00:00.114
Run Time 00:00.005
Inserted 5h ago
Scheduled 5h ago
Completed —
Cancelled —
Discarded 5h ago

Args 

%{
  "account_id" => "90138",
  "data" => %{
    "account_insight_agent_id" => "b87c621a-76c8-4b9a-9a7a-f0375863c7a8",
    "insights" => [
      %{
        "action_plan" => "Update the live copy in these experiences, then spot-check other older PMM experiences that reuse similar wording. Prioritize the duplicated errors first so the same typo does not remain in multiple user journeys.",
        "actions" => [],
        "cta_text" => "Review live copy issues",
        "entity_id" => nil,
        "entity_type" => nil,
        "expected_impact" => "Cleaning up these visible copy errors should improve message clarity and polish across onboarding and guidance experiences, reducing avoidable friction and preserving trust in live in-product guidance.",
        "finding" => "I reviewed the current set of **67 published experiences** and found **4 live experiences** with copy that looks like a clear typo rather than a locale choice:\n\n- [PMM] Conversations Pins for Admins — [open in Studio](https://studio.appcues.com/pins/53161518-9f38-4043-9278-3b5c26768f9e/analytics)\n  - Phrase flagged: **\"This does not affect your Gmail/Outlook email account)\"**\n  - Suggested correction: **\"This does not affect your Gmail/Outlook email account.\"**\n\n- [PMM] Conversations Pins for Users — [open in Studio](https://studio.appcues.com/pins/097a24a2-aa79-4567-817f-47b2095b0561/analytics)\n  - Phrase flagged: **\"This does not affect your Gmail/Outlook email account)\"**\n  - Suggested correction: **\"This does not affect your Gmail/Outlook email account.\"**\n\n- [PMM] 370 Workflows-Rent Arrears (May21) (JD) EXTERNAL [Rent Arrears Page Navigation] — [open in Studio](https://studio.appcues.com/flows/54267c56-9aaa-4e3d-bddf-59d053ca8724/analytics)\n  - Phrase flagged: **\"Setup Auto Reminders now\"**\n  - Suggested correction: **\"Set up Auto Reminders now\"**\n\n- [PMM] | CL3.2 | Arrears Automation — [open in Studio](https://studio.appcues.com/flows/5ab08a18-ffb8-4273-85ab-0e55ee8dac28/analytics)\n  - Phrase flagged: **\"Setup Auto Reminders now\"**\n  - Suggested correction: **\"Set up Auto Reminders now\"**\n\n- [PMM] Auto Owner Invites (Mar22) (PM) [Auto Owner Portal Invite] — [open in Studio](https://studio.appcues.com/flows/7f19b78a-9b35-4a5f-89b3-ede00a59715a/analytics)\n  - Phrase flagged: **\"deselelct\"**\n  - Suggested correction: **\"deselect\"**",
        "outcomes" => ["engagement", "activation"],
        "priority" => "medium",
        "title" => "4 live experiences contain confirmed copy typos",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "c7ff5b24-5a49-46e5-9ef3-e8cbee7e2662",
  "workflow_key" => "insight-issue-added"
}

Meta 

%{"orig_scheduled_at" => 1777410399865552, "structured" => true}

Errors

Attempt 5—5h ago 

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—5h ago 

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—5h ago 

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—5h ago 

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—5h ago 

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+88574494) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+88574494) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4