25345408
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.211
Run Time
00:00.005
Inserted
5h ago
Scheduled
5h ago
Completed
—
Cancelled
—
Discarded
5h ago
Args
%{
"account_id" => "13047",
"data" => %{
"account_insight_agent_id" => "d0acc6f1-0440-47bf-8765-de052077757b",
"insights" => [
%{
"action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 33 properties (_appcuesForm_how-would-you-rate-your-experience-importing-data-into-method, _appcuesForm_how-would-you-rate-your-experience-onboarding-your-data-with-our-import-tool, _appcuesForm_how-would-you-rate-your-experience-using-the-opportunities-app, _appcuesForm_how-would-you-rate-your-experience-using-the-screen-designer, _appcuesForm_if-no-please-provide-additional-details, _appcuesForm_if-other-please-share-more-detail, _appcuesForm_if-other-please-specify, _appcuesForm_qu-es-lo-que-msmenos-te-gusta-de-la-experiencia, _appcuesForm_radio-1e212409-7bb6-4a63-8541-49db3065a12d, _appcuesForm_radio-58b5eab2-a583-4550-9568-e332d6be879d, _appcuesForm_radio-65d20450-e88f-4563-9e94-6112711d7546, _appcuesForm_rate-our-new-feature, _appcuesForm_textarea-e238d86c-ff03-4e70-b922-f4d99186365b, _appcuesForm_was-there-anything-that-could-have-improved-this-experience, _appcuesForm_were-you-able-to-find-what-you-needed, _appcuesForm_what-brought-you-to-method, _appcuesForm_what-do-you-like-mostleast-about-the-experience, _appcuesForm_what-intersts-you-most-about-method, _appcuesForm_what-is-stopping-you-from-syncing-quickbooks-with-method, _appcuesForm_whats-your-role-at-your-company, _appcuesForm_when-arriving-on-your-home-screen-what-would-you-want-to-see-select-your-top-3, _appcuesForm_which-accounting-software-does-your-organization-use, _appcuesForm_which-option-most-closely-describes-the-purpose-of-your-recent-visit-to-the-quickbooks-sync-page, _appcuesForm_would-you-like-us-to-give-you-a-call-to-get-you-setup, tracking_application_name, user_administrator, user_customizer, user_email_is_gmail_email_address, user_email_is_outlook_email_address, user_email_server, user_is_using_fallback, user_license_type, workflows_sales_experience) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_",
"undo_prompt" => "Update user property '_appcuesForm_' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_1-you-can-now-access-account-settings-on-the-top-right-under-your-avatar-rather-than-the-bottom-left-does-this-affect-your-workflows' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_1-you-can-now-access-account-settings-on-the-top-right-under-your-avatar-rather-than-the-bottom-left-does-this-affect-your-workflows",
"undo_prompt" => "Update user property '_appcuesForm_1-you-can-now-access-account-settings-on-the-top-right-under-your-avatar-rather-than-the-bottom-left-does-this-affect-your-workflows' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_2-weve-added-the-app-name-to-the-top-white-navigation-panel-clicking-on-it-takes-you-to-the-homescreen-of-that-app-you-can-manage-and-customize-by-clicking-on-the-chevron-how-intuitive-do-you-think-that-is' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_2-weve-added-the-app-name-to-the-top-white-navigation-panel-clicking-on-it-takes-you-to-the-homescreen-of-that-app-you-can-manage-and-customize-by-clicking-on-the-chevron-how-intuitive-do-you-think-that-is",
"undo_prompt" => "Update user property '_appcuesForm_2-weve-added-the-app-name-to-the-top-white-navigation-panel-clicking-on-it-takes-you-to-the-homescreen-of-that-app-you-can-manage-and-customize-by-clicking-on-the-chevron-how-intuitive-do-you-think-that-is' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_anything-else-you-want-to-share' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_anything-else-you-want-to-share",
"undo_prompt" => "Update user property '_appcuesForm_anything-else-you-want-to-share' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_anything-you-want-to-share-with-us' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_anything-you-want-to-share-with-us",
"undo_prompt" => "Update user property '_appcuesForm_anything-you-want-to-share-with-us' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_anything-you-would-like-to-tell-us' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_anything-you-would-like-to-tell-us",
"undo_prompt" => "Update user property '_appcuesForm_anything-you-would-like-to-tell-us' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_are-you-open-to-chat-with-us-more-about-your-quickbooks-sync-experience' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_are-you-open-to-chat-with-us-more-about-your-quickbooks-sync-experience",
"undo_prompt" => "Update user property '_appcuesForm_are-you-open-to-chat-with-us-more-about-your-quickbooks-sync-experience' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_cmo-calificara-su-experiencia-con-el-diseador-de-pantalla' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_cmo-calificara-su-experiencia-con-el-diseador-de-pantalla",
"undo_prompt" => "Update user property '_appcuesForm_cmo-calificara-su-experiencia-con-el-diseador-de-pantalla' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_cmo-calificara-su-experiencia-con-la-aplicacin-opportunities' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_cmo-calificara-su-experiencia-con-la-aplicacin-opportunities",
"undo_prompt" => "Update user property '_appcuesForm_cmo-calificara-su-experiencia-con-la-aplicacin-opportunities' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_how-easy-is-it-to-identify-that-you-have-a-sync-conflict-today' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_how-easy-is-it-to-identify-that-you-have-a-sync-conflict-today",
"undo_prompt" => "Update user property '_appcuesForm_how-easy-is-it-to-identify-that-you-have-a-sync-conflict-today' and set show_in_ui to true."
}
],
"cta_text" => nil,
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaner segment builder with only active properties",
"finding" => "Found 43 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_ - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_)\n\n_appcuesForm_1-you-can-now-access-account-settings-on-the-top-right-under-your-avatar-rather-than-the-bottom-left-does-this-affect-your-workflows - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_1-you-can-now-access-account-settings-on-the-top-right-under-your-avatar-rather-than-the-bottom-left-does-this-affect-your-workflows)\n\n_appcuesForm_2-weve-added-the-app-name-to-the-top-white-navigation-panel-clicking-on-it-takes-you-to-the-homescreen-of-that-app-you-can-manage-and-customize-by-clicking-on-the-chevron-how-intuitive-do-you-think-that-is - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_2-weve-added-the-app-name-to-the-top-white-navigation-panel-clicking-on-it-takes-you-to-the-homescreen-of-that-app-you-can-manage-and-customize-by-clicking-on-the-chevron-how-intuitive-do-you-think-that-is)\n\n_appcuesForm_anything-else-you-want-to-share - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_anything-else-you-want-to-share)\n\n_appcuesForm_anything-you-want-to-share-with-us - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_anything-you-want-to-share-with-us)\n\n_appcuesForm_anything-you-would-like-to-tell-us - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_anything-you-would-like-to-tell-us)\n\n_appcuesForm_are-you-open-to-chat-with-us-more-about-your-quickbooks-sync-experience - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_are-you-open-to-chat-with-us-more-about-your-quickbooks-sync-experience)\n\n_appcuesForm_cmo-calificara-su-experiencia-con-el-diseador-de-pantalla - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_cmo-calificara-su-experiencia-con-el-diseador-de-pantalla)\n\n_appcuesForm_cmo-calificara-su-experiencia-con-la-aplicacin-opportunities - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_cmo-calificara-su-experiencia-con-la-aplicacin-opportunities)\n\n_appcuesForm_how-easy-is-it-to-identify-that-you-have-a-sync-conflict-today - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-easy-is-it-to-identify-that-you-have-a-sync-conflict-today)\n\n_appcuesForm_how-would-you-rate-your-experience-importing-data-into-method - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-would-you-rate-your-experience-importing-data-into-method)\n\n_appcuesForm_how-would-you-rate-your-experience-onboarding-your-data-with-our-import-tool - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-would-you-rate-your-experience-onboarding-your-data-with-our-import-tool)\n\n_appcuesForm_how-would-you-rate-your-experience-using-the-opportunities-app - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-would-you-rate-your-experience-using-the-opportunities-app)\n\n_appcuesForm_how-would-you-rate-your-experience-using-the-screen-designer - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-would-you-rate-your-experience-using-the-screen-designer)\n\n_appcuesForm_if-no-please-provide-additional-details - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_if-no-please-provide-additional-details)\n\n_appcuesForm_if-other-please-share-more-detail - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_if-other-please-share-more-detail)\n\n_appcuesForm_if-other-please-specify - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_if-other-please-specify)\n\n_appcuesForm_qu-es-lo-que-msmenos-te-gusta-de-la-experiencia - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_qu-es-lo-que-msmenos-te-gusta-de-la-experiencia)\n\n_appcuesForm_radio-1e212409-7bb6" <> ...,
"outcomes" => [],
"priority" => "high",
"title" => "Found 43 stale user properties to hide",
"type" => "opportunity"
}
]
},
"notification_id" => "df1db706-12fa-4d2a-a088-e5e1575ca44a",
"workflow_key" => "insight-opportunity-added"
}
Meta
%{"orig_scheduled_at" => 1777549668808835, "structured" => true}
Errors
Attempt 5—5h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—5h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—5h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—5h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—5h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4