25352335
CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue
insight_agents
Attempt
1 of 2
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
07:42.412
Run Time
01:13.656
Inserted
3h ago
Scheduled
3h ago
Completed
2h ago (01:14)
Cancelled
—
Discarded
—
Args
%{
"account_id" => "22867",
"account_insight_agent_id" => "9b5ee722-d0dc-4473-800f-378316dae4e2"
}
Meta
%{
"deps" => [],
"name" => "execute",
"on_hold" => false,
"partition" => true,
"partition_key" => "gOOceV4pVbJlFp9BuSHKn4nAVh9vnWJrvcqndfXqShw",
"recorded" => true,
"return" => "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",
"structured" => true,
"uniq" => true,
"uniq_bmp" => [1, 0, 2, 3],
"uniq_conflict" => true,
"uniq_key" => "03HmaoA8cQVjmR0JK8vVBxiulzUmCibQPlHqSJ9eieE",
"workflow" => true,
"workflow_id" => "019ddea7-5777-7430-a08b-c43bb9cc4679"
}
Recorded Output
%{
insights_data: [
%{
"action_plan" => "Review each inactive experience to confirm whether it still supports a live BillBlast or connector workflow. If these messages are tied to retired browser support, older Jira setup steps, or legacy tag-setting rollouts, unpublish them to keep your published experience list clean and easier to manage. If one is intentionally kept for a niche audience, leave it live but consider updating its targeting or relevance.",
"actions" => [
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID f4cff1ea-16f2-44d8-976c-2e6c7e5021f6 named \"IE deprecation message\". This flow was published on 2021-08-25 and had 0 seen, 0 completed, and 0 skipped users in the last 30 days. Unpublish the live experience only; do not delete it.",
"title" => "Unpublish inactive IE deprecation flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID f4cff1ea-16f2-44d8-976c-2e6c7e5021f6 named \"IE deprecation message\" so it becomes live again."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID -LymEgZ7pRYma5W_WAQt named \"Jira Cloud Connector\". This flow was published on 2020-01-23 and had 0 seen, 0 completed, and 0 skipped users in the last 30 days. Unpublish the live experience only; do not delete it.",
"title" => "Unpublish inactive Jira connector flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID -LymEgZ7pRYma5W_WAQt named \"Jira Cloud Connector\" so it becomes live again."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID -Lrvepf9Zkm_EMqIK0dF named \"Require tags enabled\". This flow was published on 2019-11-04 and had 0 seen, 0 completed, and 0 skipped users in the last 30 days. Unpublish the live experience only; do not delete it.",
"title" => "Unpublish inactive tag guidance flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID -Lrvepf9Zkm_EMqIK0dF named \"Require tags enabled\" so it becomes live again."
}
],
"cta_text" => "Review inactive experiences",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Unpublishing clearly inactive legacy experiences reduces clutter in your live inventory, lowers the risk of outdated guidance resurfacing, and makes it easier for your team to focus on current onboarding and feature adoption work.",
"finding" => "As part of routine content hygiene, I found **3 published experiences** that were published more than 3 weeks ago and have had **no activity in the last 30 days**.\n\n- [IE deprecation message](https://studio.appcues.com/flows/f4cff1ea-16f2-44d8-976c-2e6c7e5021f6/settings)\n - Type: Flow\n - Published: **2021-08-25**\n - Last 30 days: **0 seen**, **0 completed**, **0 skipped**\n - Designed to: notify Internet Explorer users on `/console/` at `wisetime.com` that IE11 support was ending. It targets the **IE users** segment.\n\n- [Jira Cloud Connector](https://studio.appcues.com/flows/-LymEgZ7pRYma5W_WAQt/settings)\n - Type: Flow\n - Published: **2020-01-23**\n - Last 30 days: **0 seen**, **0 completed**, **0 skipped**\n - Designed to: guide users on `/account/` to retrieve an API key and finish Jira Cloud setup. It tracks the goal **\"Show Hints\" Completed**.\n\n- [Require tags enabled](https://studio.appcues.com/flows/-Lrvepf9Zkm_EMqIK0dF/settings)\n - Type: Flow\n - Published: **2019-11-04**\n - Last 30 days: **0 seen**, **0 completed**, **0 skipped**\n - Designed to: explain that tag-required time posting was enabled on `/account/` and why tagging matters for correct matter posting.",
"outcomes" => ["engagement", "adoption"],
"priority" => "medium",
"title" => "3 published experiences have had no activity for more than 30 days.",
"type" => "issue"
}
],
notes: "Created 1 hygiene alert covering 3 published experiences older than 21 days with zero activity in the last 30 days. No recent duplicate insights were found."
}
Errors
No Errors