CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob (25352421) • Oban

25352421 CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob

Queue insight_agents

Attempt 1 of 2

Priority 0

Tags ...

Node customer_api@10.10.1.214

Queue Time 14:54.634

Run Time 01:55.943

Inserted 3h ago

Scheduled 3h ago

Completed 3h ago (01:56)

Cancelled —

Discarded —

Args

%{
  "account_id" => "30666",
  "account_insight_agent_id" => "a1bd5728-330b-41a4-a5a9-c2457f1aec42"
}

Recorded Output

%{
  notes: "Created 1 property-hygiene insight after reviewing stale visible user properties older than 30 days. Found 16 custom properties eligible to hide; excluded auto-tracked properties and one referenced custom property.",
  insights_data: [
    %{
      "action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 6 properties (_appcuesForm_whats-one-feature-we-can-add-that-would-make-member365-indispensable-for-you, _experience_dismissed_37cec363-7325-4c68-8562-64fb58b93ec3, _experience_dismissed_38db9963-5cbc-4da7-b4b3-111c64dc0cca, _experience_dismissed_f290e90c-b47b-4662-acfb-9814c2bd61f2, _experience_dismissed_f8b2ddfa-53c8-4d07-9800-d16cd9fc58c1, created_at) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
      "actions" => [
        %{
          "cta" => "Run",
          "prompt" => "Update user property '_appcuesForm_do-you-attend-the-member365-webinars-or-watch-them-in-our-knowledgebase-if-you-cant-attend' and set show_in_ui to false.",
          "title" => "Hide _appcuesForm_do-you-attend-the-member365-webinars-or-watch-them-in-our-knowledgebase-if-you-cant-attend",
          "undo_prompt" => "Update user property '_appcuesForm_do-you-attend-the-member365-webinars-or-watch-them-in-our-knowledgebase-if-you-cant-attend' and set show_in_ui to true."
        },
        %{
          "cta" => "Run",
          "prompt" => "Update user property '_appcuesForm_do-you-have-any-further-comments-about-your-member365-experience-your-feedback-is-very-useful-and-we-want-to-hear-how-you-feel' and set show_in_ui to false.",
          "title" => "Hide _appcuesForm_do-you-have-any-further-comments-about-your-member365-experience-your-feedback-is-very-useful-and-we-want-to-hear-how-you-feel",
          "undo_prompt" => "Update user property '_appcuesForm_do-you-have-any-further-comments-about-your-member365-experience-your-feedback-is-very-useful-and-we-want-to-hear-how-you-feel' and set show_in_ui to true."
        },
        %{
          "cta" => "Run",
          "prompt" => "Update user property '_appcuesForm_have-you-attended-or-watched-one-of-the-member365-webinars' and set show_in_ui to false.",
          "title" => "Hide _appcuesForm_have-you-attended-or-watched-one-of-the-member365-webinars",
          "undo_prompt" => "Update user property '_appcuesForm_have-you-attended-or-watched-one-of-the-member365-webinars' and set show_in_ui to true."
        },
        %{
          "cta" => "Run",
          "prompt" => "Update user property '_appcuesForm_how-often-do-you-login-and-use-member365' and set show_in_ui to false.",
          "title" => "Hide _appcuesForm_how-often-do-you-login-and-use-member365",
          "undo_prompt" => "Update user property '_appcuesForm_how-often-do-you-login-and-use-member365' and set show_in_ui to true."
        },
        %{
          "cta" => "Run",
          "prompt" => "Update user property '_appcuesForm_how-well-does-member365-meet-your-needs' and set show_in_ui to false.",
          "title" => "Hide _appcuesForm_how-well-does-member365-meet-your-needs",
          "undo_prompt" => "Update user property '_appcuesForm_how-well-does-member365-meet-your-needs' and set show_in_ui to true."
        },
        %{
          "cta" => "Run",
          "prompt" => "Update user property '_appcuesForm_how-would-you-rate-the-member365-knowledgebase-experience' and set show_in_ui to false.",
          "title" => "Hide _appcuesForm_how-would-you-rate-the-member365-knowledgebase-experience",
          "undo_prompt" => "Update user property '_appcuesForm_how-would-you-rate-the-member365-knowledgebase-experience' and set show_in_ui to true."
        },
        %{
          "cta" => "Run",
          "prompt" => "Update user property '_appcuesForm_how-would-you-rate-the-member365-phone-concierge-experience' and set show_in_ui to false.",
          "title" => "Hide _appcuesForm_how-would-you-rate-the-member365-phone-concierge-experience",
          "undo_prompt" => "Update user property '_appcuesForm_how-would-you-rate-the-member365-phone-concierge-experience' and set show_in_ui to true."
        },
        %{
          "cta" => "Run",
          "prompt" => "Update user property '_appcuesForm_how-would-you-rate-the-member365-support-chat-experience' and set show_in_ui to false.",
          "title" => "Hide _appcuesForm_how-would-you-rate-the-member365-support-chat-experience",
          "undo_prompt" => "Update user property '_appcuesForm_how-would-you-rate-the-member365-support-chat-experience' and set show_in_ui to true."
        },
        %{
          "cta" => "Run",
          "prompt" => "Update user property '_appcuesForm_how-would-you-rate-the-member365-ticket-support-experience' and set show_in_ui to false.",
          "title" => "Hide _appcuesForm_how-would-you-rate-the-member365-ticket-support-experience",
          "undo_prompt" => "Update user property '_appcuesForm_how-would-you-rate-the-member365-ticket-support-experience' and set show_in_ui to true."
        },
        %{
          "cta" => "Run",
          "prompt" => "Update user property '_appcuesForm_whats-one-feature-that-you-love-in-member365' and set show_in_ui to false.",
          "title" => "Hide _appcuesForm_whats-one-feature-that-you-love-in-member365",
          "undo_prompt" => "Update user property '_appcuesForm_whats-one-feature-that-you-love-in-member365' and set show_in_ui to true."
        }
      ],
      "cta_text" => nil,
      "entity_id" => nil,
      "entity_type" => nil,
      "expected_impact" => "Cleaner segment builder with only active properties",
      "finding" => "Found 16 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_do-you-attend-the-member365-webinars-or-watch-them-in-our-knowledgebase-if-you-cant-attend - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_do-you-attend-the-member365-webinars-or-watch-them-in-our-knowledgebase-if-you-cant-attend)\n\n_appcuesForm_do-you-have-any-further-comments-about-your-member365-experience-your-feedback-is-very-useful-and-we-want-to-hear-how-you-feel - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_do-you-have-any-further-comments-about-your-member365-experience-your-feedback-is-very-useful-and-we-want-to-hear-how-you-feel)\n\n_appcuesForm_have-you-attended-or-watched-one-of-the-member365-webinars - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_have-you-attended-or-watched-one-of-the-member365-webinars)\n\n_appcuesForm_how-often-do-you-login-and-use-member365 - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-often-do-you-login-and-use-member365)\n\n_appcuesForm_how-well-does-member365-meet-your-needs - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-well-does-member365-meet-your-needs)\n\n_appcuesForm_how-would-you-rate-the-member365-knowledgebase-experience - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-would-you-rate-the-member365-knowledgebase-experience)\n\n_appcuesForm_how-would-you-rate-the-member365-phone-concierge-experience - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-would-you-rate-the-member365-phone-concierge-experience)\n\n_appcuesForm_how-would-you-rate-the-member365-support-chat-experience - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-would-you-rate-the-member365-support-chat-experience)\n\n_appcuesForm_how-would-you-rate-the-member365-ticket-support-experience - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-would-you-rate-the-member365-ticket-support-experience)\n\n_appcuesForm_whats-one-feature-that-you-love-in-member365 - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_whats-one-feature-that-you-love-in-member365)\n\n_appcuesForm_whats-one-feature-we-can-add-that-would-make-member365-indispensable-for-you - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_whats-one-feature-we-can-add-that-would-make-member365-indispensable-for-you)\n\n_experience_dismissed_37cec363-7325-4c68-8562-64fb58b93ec3 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_37cec363-7325-4c68-8562-64fb58b93ec3)\n\n_experience_dismissed_38db9963-5cbc-4da7-b4b3-111c64dc0cca - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_38db9963-5cbc-4da7-b4b3-111c64dc0cca)\n\n_experience_dismissed_f290e90c-b47b-4662-acfb-9814c2bd61f2 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_f290e90c-b47b-4662-acfb-9814c2bd61f2)\n\ncreated_at - [View](https://studio.appcues.com/settings/properties/user?search=created_at)\n\n_experience_dismissed_f8b2ddfa-53c8-4d07-9800-d16cd9fc58c1 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_f8b2ddfa-53c8-4d07-9800-d16cd9fc58c1)",
      "outcomes" => [],
      "priority" => "high",
      "title" => "Found 16 stale user properties to hide",
      "type" => "opportunity"
    }
  ]
}

Errors

No Errors

Keyboard Shortcuts

States

Nodes

Queues

Args

Meta

Recorded Output

Errors