25352803 CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue insight_agents
Attempt 1 of 2
Priority 0
Tags ...
Node customer_api@10.10.0.159
Queue Time 17:22.259
Run Time 01:07.190
Inserted 3h ago
Scheduled 3h ago
Completed 3h ago (01:08)
Cancelled
Discarded

Args

%{
  "account_id" => "57074",
  "account_insight_agent_id" => "def328b7-5e54-472b-89f7-73fac3746411"
}

Meta

%{
  "deps" => [],
  "name" => "execute",
  "on_hold" => false,
  "partition" => true,
  "partition_key" => "T0NgcAkVROuHGS97za9OBVzlgLLpeLwC+7DL7I/NrHo",
  "recorded" => true,
  "return" => "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",
  "structured" => true,
  "uniq" => true,
  "uniq_bmp" => [1, 0, 2, 3],
  "uniq_conflict" => true,
  "uniq_key" => "sGphkzsy1u9mrVzzUXyy4Rxk7URHrZCbXyERO9/Yt3Q",
  "workflow" => true,
  "workflow_id" => "019ddea7-5780-7185-8ede-6b7b74cbf421"
}

Recorded Output

%{
  insights_data: [
    %{
      "action_plan" => "Review the live ServiceNow onboarding flow in [Flow analytics](https://studio.appcues.com/flows/-Lv2n8SlGS2jJmtL-9Iz/analytics).\n\nSuggested corrections:\n1. Change **\"Business Rules(s)\"** to **\"Business Rules\"** or **\"Business Rule(s)\"**\n2. Change **\"Check out a video of how to set up a Jira endpoint.\"** to **\"Check out a video of how to set up a ServiceNow endpoint.\"**",
      "actions" => [],
      "cta_text" => "Review flow copy",
      "entity_id" => "-Lv2n8SlGS2jJmtL-9Iz",
      "entity_type" => "flow",
      "expected_impact" => "Cleaning up these mistakes should reduce confusion in the setup flow and improve trust during endpoint onboarding.",
      "finding" => "The live experience **New Endpoint - ServiceNow** appears to have **2 likely copy issues**:\n\n- **\"Set up REST Message & Business Rules(s) for sending messages out\"** → likely typo in **\"Rules(s)\"**\n- **\"Check out a video of how to set up a Jira endpoint.\"** → likely incorrect product name inside the ServiceNow flow",
      "outcomes" => ["activation", "engagement"],
      "priority" => "medium",
      "title" => "ServiceNow setup flow likely contains copy mistakes",
      "type" => "issue"
    }
  ],
  notes: "Reviewed all 13 published experiences for likely typos in live user-facing copy. Found one strong, actionable typo alert in the ServiceNow flow; other wording issues looked more like style/grammar choices or product terminology rather than clear typos."
}

Errors

No Errors