25353175
CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue
insight_agents
Attempt
1 of 2
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:01.427
Run Time
01:40.391
Inserted
2h ago
Scheduled
2h ago
Completed
1h ago (01:41)
Cancelled
—
Discarded
—
Args
%{
"account_id" => "94241",
"account_insight_agent_id" => "4024154a-8c13-4ee3-ab2c-faaa5fbe665a"
}
Meta
%{
"deps" => [],
"name" => "execute",
"on_hold" => false,
"partition" => true,
"partition_key" => "0X5ZDU2WpDEGpadtQsVskTLW8XD+RoMKUV8ooK9Q5VM",
"recorded" => true,
"return" => "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",
"structured" => true,
"uniq" => true,
"uniq_bmp" => [1, 0, 2, 3],
"uniq_key" => "SEKr3iz0DtVrvRq3VdlkqXNpNVvPcKEqDRs9B8bDRGI",
"workflow" => true,
"workflow_id" => "019ddea7-5788-7f51-91e9-56ba733fe214"
}
Recorded Output
%{
notes: "Created 1 hygiene insight covering 9 published flows older than 3 weeks with zero seen users in the last 30 days. No published pins, banners, or checklists were found during this run.",
insights_data: [
%{
"action_plan" => "Treat this as a routine cleanup pass:\n1. Review the list above and keep any experience that must remain live for low-volume or edge-case journeys.\n2. Unpublish experiences that no longer support an active workflow, starting with the ones tied to older release education and help-center redirects.\n3. For **[Release} Project Details**, check why it logged errors without any seen events before deciding whether to retire it or fix delivery.\n4. If any of these should stay live, consider adding a goal so future reviews can distinguish strategic low-volume content from truly inactive content.",
"actions" => [
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID 9f31697a-81e3-4beb-a832-8ba8ad6a5fb7 named \"[Release] Forecast Workspace Overview\". This flow currently has 0 seen users in the last 30 days and is a candidate for routine cleanup.",
"title" => "Unpublish Forecast Workspace Overview flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID 9f31697a-81e3-4beb-a832-8ba8ad6a5fb7 named \"[Release] Forecast Workspace Overview\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID 6d2ad480-8312-4e3f-9884-a60c02993d4e named \"[Release} Project Details\". This flow currently has 0 seen users in the last 30 days and is a candidate for routine cleanup. Note: it recorded 12 error users in the same period, so this may be unused or misfiring.",
"title" => "Unpublish Project Details flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID 6d2ad480-8312-4e3f-9884-a60c02993d4e named \"[Release} Project Details\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID 8e1a7c94-ca3e-454e-a8c0-0af6a84d9597 named \"[Release] Create a New Project\". This flow currently has 0 seen users in the last 30 days and is a candidate for routine cleanup.",
"title" => "Unpublish Create a New Project",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID 8e1a7c94-ca3e-454e-a8c0-0af6a84d9597 named \"[Release] Create a New Project\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID d71ed615-9a5d-4578-a1d7-d782432f4023 named \"[Release] Navigating Reports\". This flow currently has 0 seen users in the last 30 days and is a candidate for routine cleanup.",
"title" => "Unpublish Navigating Reports flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID d71ed615-9a5d-4578-a1d7-d782432f4023 named \"[Release] Navigating Reports\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID 4f0e083f-e508-41c7-84d8-c8720b0458d5 named \"[Release] Storyboards - Published PDFs\". This flow currently has 0 seen users in the last 30 days and is a candidate for routine cleanup.",
"title" => "Unpublish Storyboards Published PDFs",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID 4f0e083f-e508-41c7-84d8-c8720b0458d5 named \"[Release] Storyboards - Published PDFs\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID a326d8da-08e4-4ec1-90e4-f8124711512e named \"[Release] Forecast Data Template\". This flow currently has 0 seen users in the last 30 days and is a candidate for routine cleanup.",
"title" => "Unpublish Forecast Data Template",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID a326d8da-08e4-4ec1-90e4-f8124711512e named \"[Release] Forecast Data Template\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID 72924106-408e-40b6-bb17-3afaa8772da2 named \"[Release] Actuals\". This flow currently has 0 seen users in the last 30 days and is a candidate for routine cleanup.",
"title" => "Unpublish Actuals flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID 72924106-408e-40b6-bb17-3afaa8772da2 named \"[Release] Actuals\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID f03880f1-0dcd-41d7-b76c-32845e28b114 named \"[Release] External Sources\". This flow currently has 0 seen users in the last 30 days and is a candidate for routine cleanup.",
"title" => "Unpublish External Sources flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID f03880f1-0dcd-41d7-b76c-32845e28b114 named \"[Release] External Sources\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID caf87735-a543-4309-8803-5a3b87ab3620 named \"[Release] Build & Structure CoA\". This flow currently has 0 seen users in the last 30 days and is a candidate for routine cleanup.",
"title" => "Unpublish Build Structure CoA",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID caf87735-a543-4309-8803-5a3b87ab3620 named \"[Release] Build & Structure CoA\"."
}
],
"cta_text" => "Review inactive experiences",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Unpublishing unused experiences will reduce clutter in your live experience inventory, lower the chance of outdated guidance appearing to users, and make it easier to focus optimization effort on experiences that drive engagement and adoption.",
"finding" => "Routine content hygiene check: **9 published experiences** that were published more than 3 weeks ago have had **0 seen users in the last 30 days**.\n\nInactive experiences:\n- [[Release] Forecast Workspace Overview](https://studio.appcues.com/flows/9f31697a-81e3-4beb-a832-8ba8ad6a5fb7/settings)\n - Type: Flow\n - Designed to guide users through the **Forecast workspace / Chart of Accounts area**, with tips for overview, analysis, storyboards, uploads, external sources, and actuals.\n - Targeting: `as-cloud-uat.azurewebsites.net` on `/forecast/element`\n - Goals: none\n- [[Release} Project Details](https://studio.appcues.com/flows/6d2ad480-8312-4e3f-9884-a60c02993d4e/settings)\n - Type: Flow\n - Designed to explain **project setup fields** like project group, financial year, start month, and duration.\n - Targeting: `as-cloud-uat.azurewebsites.net` on `/`\n - Goals: none\n - Note: recorded **12 error users** but **0 seen users** in the last 30 days\n- [[Release] Create a New Project](https://studio.appcues.com/flows/8e1a7c94-ca3e-454e-a8c0-0af6a84d9597/settings)\n - Type: Flow\n - Designed to help users start a **new project** and choose an integration or manual setup path.\n - Targeting: `as-cloud-uat.azurewebsites.net` on `/`\n - Goals: none\n- [[Release] Navigating Reports](https://studio.appcues.com/flows/d71ed615-9a5d-4578-a1d7-d782432f4023/settings)\n - Type: Flow\n - Designed to teach users how to **navigate reports**, select date ranges, edit rows, and use formulas.\n - Targeting: `as-cloud-uat.azurewebsites.net` on `/reporting/reports`\n - Goals: none\n- [[Release] Storyboards - Published PDFs](https://studio.appcues.com/flows/4f0e083f-e508-41c7-84d8-c8720b0458d5/settings)\n - Type: Flow\n - Designed to show users where to **view, download, rename, or delete published storyboard PDFs**.\n - Targeting: `as-cloud-uat.azurewebsites.net` on `/storyboard/home`\n - Goals: none\n- [[Release] Forecast Data Template](https://studio.appcues.com/flows/a326d8da-08e4-4ec1-90e4-f8124711512e/settings)\n - Type: Flow\n - Designed to promote **learning resources for uploading forecast data** and the forecast data template workflow.\n - Targeting: `as-cloud-uat.azurewebsites.net` on `/forecast/upload`\n - Goals: none\n- [[Release] Actuals](https://studio.appcues.com/flows/72924106-408e-40b6-bb17-3afaa8772da2/settings)\n - Type: Flow\n - Designed to guide users through the **Actuals workspace**, including budgets, active actuals month, manual adjustments, and help resources.\n - Targeting: `as-cloud-uat.azurewebsites.net` on `/forecast/opening-actuals`\n - Goals: none\n- [[Release] External Sources](https://studio.appcues.com/flows/f03880f1-0dcd-41d7-b76c-32845e28b114/settings)\n - Type: Flow\n - Designed to teach users how to use **External Sources** to connect data, map accounts, and import actuals.\n - Targeting: `as-cloud-uat.azurewebsites.net` on `/forecast/external`\n - Goals: none\n- [[Release] Build & Structure CoA](https://studio.appcues.com/flows/caf87735-a543-4309-8803-5a3b87ab3620/settings)\n - Type: Flow\n - Designed to teach users how to **build and structure the Chart of Accounts**, including adding, editing, and organizing elements.\n - Targeting: `as-cloud-uat.azurewebsites.net` on `/forecast/element`\n - Goals: none",
"outcomes" => ["engagement", "adoption"],
"priority" => "medium",
"title" => "9 published experiences have had no activity for more than 30 days.",
"type" => "issue"
}
]
}
Errors
No Errors