25353303
CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue
insight_agents
Attempt
1 of 2
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
11:37.592
Run Time
02:03.261
Inserted
2h ago
Scheduled
2h ago
Completed
1h ago (02:04)
Cancelled
—
Discarded
—
Args
%{
"account_id" => "104591",
"account_insight_agent_id" => "d2c1f45b-1372-4b06-a899-9009fa99d06a"
}
Meta
%{
"deps" => [],
"name" => "execute",
"on_hold" => false,
"partition" => true,
"partition_key" => "mTmo6DlPQiXwUxOzL5vg0YaDLQppFprEmixj1RHVSIU",
"recorded" => true,
"return" => "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",
"structured" => true,
"uniq" => true,
"uniq_bmp" => [1, 0, 2, 3],
"uniq_conflict" => true,
"uniq_key" => "cz53iYIJP1n5qpa8pkwk+eVQZQyO74qxXi4i3FHOEbg",
"workflow" => true,
"workflow_id" => "019ddea7-578e-75d1-80fa-b09ffdfd2d35"
}
Recorded Output
%{
insights_data: [
%{
"action_plan" => "Review these experiences as a normal cleanup pass. If the underlying page, feature, or onboarding step is no longer part of your active product journey, unpublish it. For any flow you intend to keep, verify that the targeted page still exists and that selectors still match the current UI, especially for the flows that logged errors without any views.",
"actions" => [
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published flow named \"AddOns - Filter Offensive Content\" with experience ID \"68f8fb2f-6659-4d92-9a54-dabae6d51f3f\". This flow has had 0 seen users in the last 30 days and is being retired as part of inactive content hygiene.",
"title" => "Unpublish Filter Offensive Content flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the flow named \"AddOns - Filter Offensive Content\" with experience ID \"68f8fb2f-6659-4d92-9a54-dabae6d51f3f\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published flow named \"AddOns - Welcome Series\" with experience ID \"87b8f320-a609-4050-873d-14b069a4ce94\". This flow has had 0 seen users in the last 30 days and is being retired as part of inactive content hygiene.",
"title" => "Unpublish Welcome Series flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the flow named \"AddOns - Welcome Series\" with experience ID \"87b8f320-a609-4050-873d-14b069a4ce94\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published flow named \"AddOns - UTM\" with experience ID \"2ddf3d88-88a2-41ad-b6f2-a044209ace82\". This flow has had 0 seen users in the last 30 days and is being retired as part of inactive content hygiene.",
"title" => "Unpublish UTM flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the flow named \"AddOns - UTM\" with experience ID \"2ddf3d88-88a2-41ad-b6f2-a044209ace82\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published flow named \"AddOns - Pop Ups\" with experience ID \"0febbb72-51c4-4099-b41c-0cb4343e89ee\". This flow has had 0 seen users in the last 30 days and is being retired as part of inactive content hygiene.",
"title" => "Unpublish Pop Ups flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the flow named \"AddOns - Pop Ups\" with experience ID \"0febbb72-51c4-4099-b41c-0cb4343e89ee\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published flow named \"AddOns - Zapier\" with experience ID \"603dc067-b3f0-4aa4-a901-8d5cc4a3e630\". This flow has had 0 seen users in the last 30 days and is being retired as part of inactive content hygiene.",
"title" => "Unpublish Zapier flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the flow named \"AddOns - Zapier\" with experience ID \"603dc067-b3f0-4aa4-a901-8d5cc4a3e630\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published flow named \"AddOns - Embeds\" with experience ID \"5f836c1b-9d6e-445f-a35e-108cc807d081\". This flow has had 0 seen users in the last 30 days and is being retired as part of inactive content hygiene.",
"title" => "Unpublish Embeds flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the flow named \"AddOns - Embeds\" with experience ID \"5f836c1b-9d6e-445f-a35e-108cc807d081\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published flow named \"AddOns - QR Code\" with experience ID \"249c3d2a-56ad-48a9-a7e0-d5e350c9411f\". This flow has had 0 seen users in the last 30 days and is being retired as part of inactive content hygiene.",
"title" => "Unpublish QR Code flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the flow named \"AddOns - QR Code\" with experience ID \"249c3d2a-56ad-48a9-a7e0-d5e350c9411f\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published flow named \"AddOns - Keyword Responders\" with experience ID \"e613c6ca-e974-4872-a2d4-7d3e32453918\". This flow has had 0 seen users in the last 30 days and is being retired as part of inactive content hygiene.",
"title" => "Unpublish Keyword Responders flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the flow named \"AddOns - Keyword Responders\" with experience ID \"e613c6ca-e974-4872-a2d4-7d3e32453918\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published flow named \"> 100 Members\" with experience ID \"5f3bf5e3-08c1-498c-8872-fdb6fec0e797\". This flow has had 0 seen users in the last 30 days and is being retired as part of inactive content hygiene.",
"title" => "Unpublish 100 Members flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the flow named \"> 100 Members\" with experience ID \"5f3bf5e3-08c1-498c-8872-fdb6fec0e797\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published flow named \"Sign Up Series\" with experience ID \"035061db-53c7-4266-bb64-8bfefe5bc3d6\". This flow has had 0 seen users in the last 30 days and is being retired as part of inactive content hygiene.",
"title" => "Unpublish Sign Up Series flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the flow named \"Sign Up Series\" with experience ID \"035061db-53c7-4266-bb64-8bfefe5bc3d6\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published flow named \"Set up Community\" with experience ID \"2b7613a3-c96b-4492-85fb-40b213a2ba98\". This flow has had 0 seen users in the last 30 days and is being retired as part of inactive content hygiene.",
"title" => "Unpublish Set up Community flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the flow named \"Set up Community\" with experience ID \"2b7613a3-c96b-4492-85fb-40b213a2ba98\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published flow named \"Send your First Campaign\" with experience ID \"33829f12-f847-4f5d-9c67-daf0a86b6ea3\". This flow has had 0 seen users in the last 30 days and is being retired as part of inactive content hygiene.",
"title" => "Unpublish First Campaign flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the flow named \"Send your First Campaign\" with experience ID \"33829f12-f847-4f5d-9c67-daf0a86b6ea3\"."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published flow named \"Share your Community number\" with experience ID \"e46d09b0-1cc1-4bf2-8098-81eb6a0d1113\". This flow has had 0 seen users in the last 30 days and is being retired as part of inactive content hygiene.",
"title" => "Unpublish Community number flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the flow named \"Share your Community number\" with experience ID \"e46d09b0-1cc1-4bf2-8098-81eb6a0d1113\"."
}
],
"cta_text" => "Review inactive experiences",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Unpublishing or refreshing dormant experiences will reduce production clutter, keep reports focused on active content, and lower the risk of outdated guidance or avoidable delivery errors affecting onboarding and adoption.",
"finding" => "As part of routine content hygiene, I found **13 published experiences** that were published more than **3 weeks ago** and had **0 seen users in the last 30 days**.\n\n- [AddOns - Filter Offensive Content](https://studio.appcues.com/flows/68f8fb2f-6659-4d92-9a54-dabae6d51f3f/settings)\n - Type: Flow\n - Designed to guide users to the **Filter Offensive Content** settings page on `dashboard.community.com` and highlight where to manage hidden words/phrases.\n - Targeting: `/settings/customize?ac=foc`\n - Goals: none\n- [AddOns - Welcome Series](https://studio.appcues.com/flows/87b8f320-a609-4050-873d-14b069a4ce94/settings)\n - Type: Flow\n - Designed to prompt users on the automations page to create a **Welcome Series** flow.\n - Targeting: `/automations/flows?ac=ws`\n - Goals: none\n- [AddOns - UTM](https://studio.appcues.com/flows/2ddf3d88-88a2-41ad-b6f2-a044209ace82/settings)\n - Type: Flow\n - Designed to point users to the UTM settings area and explain automatic link tagging.\n - Targeting: `/settings/customize?ac=utm`\n - Goals: none\n- [AddOns - Pop Ups](https://studio.appcues.com/flows/0febbb72-51c4-4099-b41c-0cb4343e89ee/settings)\n - Type: Flow\n - Designed to guide users through creating and styling a website pop-up, then embedding it.\n - Targeting: `/settings/integrations?ac=wpu`\n - Goals: none\n- [AddOns - Zapier](https://studio.appcues.com/flows/603dc067-b3f0-4aa4-a901-8d5cc4a3e630/settings)\n - Type: Flow\n - Designed to highlight Zapier integration setup on the integrations page.\n - Targeting: `/settings/integrations?ac=zap`\n - Goals: none\n- [AddOns - Embeds](https://studio.appcues.com/flows/5f836c1b-9d6e-445f-a35e-108cc807d081/settings)\n - Type: Flow\n - Designed to guide users through editing an embed and switching behavior to inline embed.\n - Targeting: `/settings/integrations?ac=we`\n - Goals: none\n- [AddOns - QR Code](https://studio.appcues.com/flows/249c3d2a-56ad-48a9-a7e0-d5e350c9411f/settings)\n - Type: Flow\n - Designed to surface a user's custom QR code from the growth tools area.\n - Targeting: `/growth-tools?ac=qr`\n - Goals: none\n- [AddOns - Keyword Responders](https://studio.appcues.com/flows/e613c6ca-e974-4872-a2d4-7d3e32453918/settings)\n - Type: Flow\n - Designed to point users to the keyword responder setup area.\n - Targeting: `/settings/customize?ac=kr`\n - Goals: none\n- [> 100 Members](https://studio.appcues.com/flows/5f3bf5e3-08c1-498c-8872-fdb6fec0e797/settings)\n - Type: Flow\n - Designed to celebrate communities that pass **100 members** and drive them to advanced growth tips.\n - Targeting: `dashboard.community.com` for a segment tied to larger communities\n - Goals: none\n- [Sign Up Series](https://studio.appcues.com/flows/035061db-53c7-4266-bb64-8bfefe5bc3d6/settings)\n - Type: Flow\n - Designed to encourage creation of a welcome/sign-up flow from the automations page.\n - Targeting: `/automations/flows` plus a segment/property rule for smaller communities\n - Goals: 1 goal attached\n- [Set up Community](https://studio.appcues.com/flows/2b7613a3-c96b-4492-85fb-40b213a2ba98/settings)\n - Type: Flow\n - Designed to walk users through creating their first community and explain keyword-based audience organization.\n - Targeting: `/communities`\n - Goals: tracks a disabled goal related to seeing the flow before creating a community\n- [Send your First Campaign](https://studio.appcues.com/flows/33829f12-f847-4f5d-9c67-daf0a86b6ea3/settings)\n - Type: Flow\n - Designed to guide users through composing and sending their first outbound campaign.\n - Targeting: `/campaigns`\n - Goals: 1 goal attached\n- [Share your Community number](https://studio.appcues.com/flows/e46d09b0-1cc1-4bf2-8098-81eb6a0d1113/settings)\n - Type: Flow\n - Designed to explain how to share a community phone number and URL from the resources area.\n - Targeting: `/resources`\n - Goals: none\n\nA few of these inactive flows are also still logging **errors** despite having no views, which is another signal that they may no longer match the current product UI or journey.",
"outcomes" => ["adoption", "engagement"],
"priority" => "medium",
"title" => "13 published experiences have had no activity for more than 30 days.",
"type" => "issue"
}
],
notes: "Created 1 hygiene insight covering 13 published flows older than 3 weeks with zero seen activity in the last 30 days. Included direct settings links and unpublish actions for each flagged experience."
}
Errors
No Errors