25353535
CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue
insight_agents
Attempt
1 of 2
Priority
0
Tags
...
Node
customer_api@10.10.0.61
Queue Time
01:05.746
Run Time
01:48.881
Inserted
2h ago
Scheduled
2h ago
Completed
1h ago (01:49)
Cancelled
—
Discarded
—
Args
%{
"account_id" => "131552",
"account_insight_agent_id" => "4b2bc3eb-9f15-4d06-a7e2-33e84db2c318"
}
Meta
%{
"deps" => [],
"name" => "execute",
"on_hold" => false,
"partition" => true,
"partition_key" => "6GWbDO7mpfvyBIEx6QijoNKTqKbw2+TYNT+uuZG+JQg",
"recorded" => true,
"return" => "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",
"structured" => true,
"uniq" => true,
"uniq_bmp" => [1, 0, 2, 3],
"uniq_key" => "c+iZsyRiPUj+Yx1i0mIpvelmtUBo+Msa8+jEROGOPu0",
"workflow" => true,
"workflow_id" => "019ddea7-579a-7e56-a196-da227679b93c"
}
Recorded Output
%{
notes: "Created 1 hygiene insight covering 10 published experiences older than 3 weeks with zero user activity in the last 30 days. Included direct settings links and unpublish actions for each experience.",
insights_data: [
%{
"action_plan" => "Treat this as a cleanup pass:\n1. Review whether each experience still supports an active campaign, staging workflow, or internal demo.\n2. Unpublish anything that is no longer intentionally live, starting with sales-demo, staging, and internal-only content.\n3. Keep production experiences published only if they still support a current rollout and you expect activity to return soon.\n4. For any production experience you keep, re-check targeting and page relevance so it does not sit idle indefinitely.",
"actions" => [
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow named \"Marks book syllabus/curriculum integration SALES DEMO\" with experience ID dca27ee6-baff-420e-bb31-239dcd3a1324. This experience had 0 seen, 0 completed, 0 skipped, and 0 errors in the last 30 days and is currently published.",
"title" => "Unpublish sales demo syllabus flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the web flow named \"Marks book syllabus/curriculum integration SALES DEMO\" with experience ID dca27ee6-baff-420e-bb31-239dcd3a1324. Restore it to published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow named \"1.1d School app STAFF onboarding SLIDER SALES\" with experience ID 7f55af35-a629-4508-b398-ba2851cef4ba. This experience had 0 seen, 0 completed, 0 skipped, and 0 errors in the last 30 days and is currently published.",
"title" => "Unpublish sales onboarding slider",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the web flow named \"1.1d School app STAFF onboarding SLIDER SALES\" with experience ID 7f55af35-a629-4508-b398-ba2851cef4ba. Restore it to published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow named \"Academic reports uplift Feb 2025 (school admin)\" with experience ID 4ac00f62-54cc-41e0-99d1-b12231384770. This experience had 0 seen, 0 completed, 0 skipped, and 0 errors in the last 30 days and is currently published.",
"title" => "Unpublish academic reports uplift flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the web flow named \"Academic reports uplift Feb 2025 (school admin)\" with experience ID 4ac00f62-54cc-41e0-99d1-b12231384770. Restore it to published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow named \"Marks book syllabus/curriculum integration PROD-ONBOARDING\" with experience ID 9e91bd1b-9951-446e-97b1-1868d4fb5114. This experience had 0 seen, 0 completed, 0 skipped, and 0 errors in the last 30 days and is currently published.",
"title" => "Unpublish production syllabus onboarding",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the web flow named \"Marks book syllabus/curriculum integration PROD-ONBOARDING\" with experience ID 9e91bd1b-9951-446e-97b1-1868d4fb5114. Restore it to published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow named \"Academic Report Set up Experience\" with experience ID 51e35432-9253-4f28-816a-dc36627cfb10. This experience had 0 seen, 0 completed, 0 skipped, and 0 errors in the last 30 days and is currently published.",
"title" => "Unpublish report setup survey",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the web flow named \"Academic Report Set up Experience\" with experience ID 51e35432-9253-4f28-816a-dc36627cfb10. Restore it to published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow named \"Refer to help.zunia hotspot\" with experience ID 32a801b3-69b2-4b00-8879-58427273ec63. This experience had 0 seen, 0 completed, 0 skipped, and 0 errors in the last 30 days and is currently published.",
"title" => "Unpublish help hotspot flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the web flow named \"Refer to help.zunia hotspot\" with experience ID 32a801b3-69b2-4b00-8879-58427273ec63. Restore it to published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow named \"Zunia integrations with MYOB and Xero in-app announcement\" with experience ID 07679fbb-a9ad-4e1e-bb33-6b4a4b293808. This experience had 0 seen, 0 completed, 0 skipped, and 0 errors in the last 30 days and is currently published.",
"title" => "Unpublish integrations announcement flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the web flow named \"Zunia integrations with MYOB and Xero in-app announcement\" with experience ID 07679fbb-a9ad-4e1e-bb33-6b4a4b293808. Restore it to published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow named \"Internal: Keep data pristine for content & sales\" with experience ID 1ab0c5ea-b1be-435a-ac84-9e1b0054b7a2. This experience had 0 seen, 0 completed, 0 skipped, and 0 errors in the last 30 days and is currently published.",
"title" => "Unpublish internal pristine-data notice",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the web flow named \"Internal: Keep data pristine for content & sales\" with experience ID 1ab0c5ea-b1be-435a-ac84-9e1b0054b7a2. Restore it to published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow named \"Class missing academic period\" with experience ID 22c2cfe0-6600-4b88-91cc-426d677d8e22. This experience had 0 seen, 0 completed, 0 skipped, and 0 errors in the last 30 days and is currently published.",
"title" => "Unpublish missing academic period flow",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the web flow named \"Class missing academic period\" with experience ID 22c2cfe0-6600-4b88-91cc-426d677d8e22. Restore it to published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published banner named \"Marks book staging test\" with experience ID 430c2d7e-58c8-4f3b-a6d3-418de0304d80. This experience had 0 seen, 0 completed, 0 dismissed, and 0 errors in the last 30 days and is currently published.",
"title" => "Unpublish staging test banner",
"undo_prompt" => "Use the product_support agent and the publish_experience tool to publish the banner named \"Marks book staging test\" with experience ID 430c2d7e-58c8-4f3b-a6d3-418de0304d80. Restore it to published state."
}
],
"cta_text" => "Review inactive experiences",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Unpublishing truly inactive content reduces clutter in your live experience inventory, lowers the chance of outdated messaging resurfacing, and makes it easier to focus optimization work on experiences that still drive adoption.",
"finding" => "These **10 published experiences** were all published more than **3 weeks ago** and recorded **no user activity in the last 30 days**.\n\n- [Marks book syllabus/curriculum integration SALES DEMO](https://studio.appcues.com/flows/dca27ee6-baff-420e-bb31-239dcd3a1324/settings)\n - Type: Flow\n - Designed to introduce syllabus and curriculum grading features on **/staffapp/subjects** and **/staffapp/marksbook/grades/** for the **sales.zunia.com** environment.\n- [1.1d School app STAFF onboarding SLIDER SALES](https://studio.appcues.com/flows/7f55af35-a629-4508-b398-ba2851cef4ba/settings)\n - Type: Flow\n - Designed as a sales onboarding tour for the school app on **sales.zunia.com**, covering invites, news, messages, events, and reports.\n- [Academic reports uplift Feb 2025 (school admin)](https://studio.appcues.com/flows/4ac00f62-54cc-41e0-99d1-b12231384770/settings)\n - Type: Flow\n - Designed to promote the new academic report template workflow on **/staffapp/landing** for a targeted school-admin segment, with a goal attached.\n- [Marks book syllabus/curriculum integration PROD-ONBOARDING](https://studio.appcues.com/flows/9e91bd1b-9951-446e-97b1-1868d4fb5114/settings)\n - Type: Flow\n - Designed to onboard production users to syllabus-enabled marks book setup on **/staffapp/subjects** and **/staffapp/marksbook/grades/** across **zunia.com** domains.\n- [Academic Report Set up Experience](https://studio.appcues.com/flows/51e35432-9253-4f28-816a-dc36627cfb10/settings)\n - Type: Flow\n - Designed as an in-app feedback survey after users reached the academic report setup flow on **/academic-reporting/report-configuration/subject**.\n- [Refer to help.zunia hotspot](https://studio.appcues.com/flows/32a801b3-69b2-4b00-8879-58427273ec63/settings)\n - Type: Flow\n - Designed as a help hotspot pointing users on the student plans page to help articles and a tracked goal.\n- [Zunia integrations with MYOB and Xero in-app announcement](https://studio.appcues.com/flows/07679fbb-a9ad-4e1e-bb33-6b4a4b293808/settings)\n - Type: Flow\n - Designed to announce accounting integrations and send users to **/staffapp/configuration/integrations** from the landing page for a targeted segment.\n- [Internal: Keep data pristine for content & sales](https://studio.appcues.com/flows/1ab0c5ea-b1be-435a-ac84-9e1b0054b7a2/settings)\n - Type: Flow\n - Designed as an internal notice for staging/content-production environments to protect demo data.\n- [Class missing academic period](https://studio.appcues.com/flows/22c2cfe0-6600-4b88-91cc-426d677d8e22/settings)\n - Type: Flow\n - Designed to help users who are missing classes in timetable setup and redirect them to **/staffapp/classes**.\n- [Marks book staging test](https://studio.appcues.com/banners/430c2d7e-58c8-4f3b-a6d3-418de0304d80/settings)\n - Type: Banner\n - Designed as a staging announcement for marks book access on **/staffapp/gradebook/subjects**.\n\nThis looks like routine content hygiene rather than a configuration problem: several items appear to be older sales, staging, internal, or legacy campaigns that may no longer need to stay live.",
"outcomes" => ["engagement", "adoption"],
"priority" => "medium",
"title" => "10 published experiences have had no activity for more than 30 days.",
"type" => "issue"
}
]
}
Errors
No Errors