25353663 CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue insight_agents
Attempt 1 of 2
Priority 0
Tags ...
Node customer_api@10.10.0.61
Queue Time 09:30.491
Run Time 01:57.795
Inserted 3h ago
Scheduled 3h ago
Completed 2h ago (01:58)
Cancelled
Discarded

Args

%{
  "account_id" => "143996",
  "account_insight_agent_id" => "22eac819-ecf7-4036-a22b-97441c341b70"
}

Meta

%{
  "deps" => [],
  "name" => "execute",
  "on_hold" => false,
  "partition" => true,
  "partition_key" => "jxKwHI5hYrAwfVoJq2BJYl6G9xITuqDKE+zbVb9WGyo",
  "recorded" => true,
  "return" => "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",
  "structured" => true,
  "uniq" => true,
  "uniq_bmp" => [1, 0, 2, 3],
  "uniq_conflict" => true,
  "uniq_key" => "PjFc19Qd3xiRaWyqZnL1bfZwGWyofNsEe/AFTx1O2B0",
  "workflow" => true,
  "workflow_id" => "019ddea7-579d-77a7-a29f-91f289e3ad35"
}

Recorded Output

%{
  insights_data: [
    %{
      "action_plan" => "Review these experiences as part of normal content hygiene. If an experience supports an active rollout or a low-frequency audience, keep it published and verify its targeting. Otherwise, unpublish it to reduce clutter and lower the chance of stale or confusing content reaching users later. Prioritize the **WIP** flow and the **Valuation Insights** flow, since one appears to be a draft-like asset left live and the other is still generating errors without any user views.",
      "actions" => [
        %{
          "cta" => "Unpublish",
          "prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID 95589187-4a93-4276-9baf-1048a2d53b1e named \"Simple Meeting\". This flow had 0 seen, 0 completed, 0 skipped, and 0 errors in the last 30 days and was published on 2025-07-17.",
          "title" => "Unpublish inactive Simple Meeting flow",
          "undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID 95589187-4a93-4276-9baf-1048a2d53b1e named \"Simple Meeting\"."
        },
        %{
          "cta" => "Unpublish",
          "prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID a958e3d7-2a5d-4526-b9ed-fa9dadf732f5 named \"Coach Walkthrough of the New Interface\". This flow had 0 seen, 0 completed, 0 skipped, and 0 errors in the last 30 days and was published on 2025-03-28.",
          "title" => "Unpublish inactive coach walkthrough flow",
          "undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID a958e3d7-2a5d-4526-b9ed-fa9dadf732f5 named \"Coach Walkthrough of the New Interface\"."
        },
        %{
          "cta" => "Unpublish",
          "prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID 8a9b5e1f-7c38-49ca-8bcf-015e73eda896 named \"LPL Large Enterprise Banner\". This flow had 0 seen, 0 completed, 0 skipped, and 0 errors in the last 30 days and was published on 2024-11-21.",
          "title" => "Unpublish inactive LPL banner flow",
          "undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID 8a9b5e1f-7c38-49ca-8bcf-015e73eda896 named \"LPL Large Enterprise Banner\"."
        },
        %{
          "cta" => "Unpublish",
          "prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID fbd030ef-57ec-4c00-b2a5-b186ad9ec3a0 named \"WIP LPL Business Planning\". This flow had 0 seen, 0 completed, 0 skipped, and 0 errors in the last 30 days and was published on 2024-11-21.",
          "title" => "Unpublish inactive business planning flow",
          "undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID fbd030ef-57ec-4c00-b2a5-b186ad9ec3a0 named \"WIP LPL Business Planning\"."
        },
        %{
          "cta" => "Unpublish",
          "prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID c5e0b7b2-b0d6-420f-a28f-08c3d4b613c5 named \"Business Health Dashboard Tour\". This flow had 0 seen, 0 completed, 0 skipped, and 0 errors in the last 30 days and was published on 2024-07-31.",
          "title" => "Unpublish inactive dashboard tour flow",
          "undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID c5e0b7b2-b0d6-420f-a28f-08c3d4b613c5 named \"Business Health Dashboard Tour\"."
        },
        %{
          "cta" => "Unpublish",
          "prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published checklist with experience ID c0b46f6c-52e2-43e2-97fb-0ef3727d4995 named \"Business Health Dashboard\". This checklist had 0 seen, 0 completed, 0 skipped, and 0 dismissed users in the last 30 days and was published before 2026-04-09.",
          "title" => "Unpublish inactive dashboard checklist",
          "undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the checklist with experience ID c0b46f6c-52e2-43e2-97fb-0ef3727d4995 named \"Business Health Dashboard\"."
        },
        %{
          "cta" => "Unpublish",
          "prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID bebbefe8-d863-4242-a404-e4ce7ce28b30 named \"Business Health Assessment Callout\". This flow had 0 seen, 0 completed, 0 skipped, and 0 errors in the last 30 days and was published on 2024-01-23.",
          "title" => "Unpublish inactive assessment callout flow",
          "undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID bebbefe8-d863-4242-a404-e4ce7ce28b30 named \"Business Health Assessment Callout\"."
        },
        %{
          "cta" => "Unpublish",
          "prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID d3d337b8-82ff-4323-b6e1-613b5b2d8d0b named \"Valuation Insights Prompt To Take\". This flow had 0 seen, 0 completed, and 0 skipped users in the last 30 days, while still logging 26 errors, and was published on 2023-11-09.",
          "title" => "Unpublish inactive valuation insights flow",
          "undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID d3d337b8-82ff-4323-b6e1-613b5b2d8d0b named \"Valuation Insights Prompt To Take\"."
        },
        %{
          "cta" => "Unpublish",
          "prompt" => "Use the product_support agent and the unpublish_experience tool to unpublish the published web flow with experience ID 1ad49161-f757-497b-9a4e-d14dd3b5e346 named \"Take Business Health Assessment\". This flow had 0 seen, 0 completed, 0 skipped, and 0 errors in the last 30 days and was published on 2023-08-18.",
          "title" => "Unpublish inactive assessment prompt flow",
          "undo_prompt" => "Use the product_support agent and the publish_experience tool to republish the web flow with experience ID 1ad49161-f757-497b-9a4e-d14dd3b5e346 named \"Take Business Health Assessment\"."
        }
      ],
      "cta_text" => "Review inactive experiences",
      "entity_id" => nil,
      "entity_type" => nil,
      "expected_impact" => "Cleaning up unused published content should reduce maintenance overhead, shrink the risk of stale messaging appearing to users, and improve overall program quality. Unpublishing the erroring flow can also reduce avoidable delivery noise.",
      "finding" => "This is a routine cleanup opportunity: **9 published experiences** that were all published more than **3 weeks ago** had **no seen activity in the last 30 days**.\n\n- [Simple Meeting](https://studio.appcues.com/flows/95589187-4a93-4276-9baf-1048a2d53b1e/settings)\n  - Type: Flow\n  - Designed to announce the new **Simple Meeting Mode** on the `/portal/meetings/create` experience across ActiFi app domains.\n- [Coach Walkthrough of the New Interface](https://studio.appcues.com/flows/a958e3d7-2a5d-4526-b9ed-fa9dadf732f5/settings)\n  - Type: Flow\n  - Designed as a once-per-user walkthrough of the new coach interface, highlighting search, workspaces, dashboards, reports, and navigation on `/portal/coach/`.\n- [LPL Large Enterprise Banner](https://studio.appcues.com/flows/8a9b5e1f-7c38-49ca-8bcf-015e73eda896/settings)\n  - Type: Flow\n  - Designed to prompt LPL users to **Begin Your Plan** for 2025 business planning on a specific planning page.\n- [WIP LPL Business Planning](https://studio.appcues.com/flows/fbd030ef-57ec-4c00-b2a5-b186ad9ec3a0/settings)\n  - Type: Flow\n  - Designed to promote **2025 Business Planning** on the LPL business planning page; the name suggests it may have been a working version.\n- [Business Health Dashboard Tour](https://studio.appcues.com/flows/c5e0b7b2-b0d6-420f-a28f-08c3d4b613c5/settings)\n  - Type: Flow\n  - Designed to onboard users to the **Business Health Dashboard** in demo, including goals, tasks, meetings, and performance tiles.\n- [Business Health Dashboard](https://studio.appcues.com/checklists/c0b46f6c-52e2-43e2-97fb-0ef3727d4995/edit)\n  - Type: Checklist\n  - Designed to guide users through two tasks: **Complete Your Business Health Assessment** and **Check out the other features on your Business Health Dashboard**.\n- [Business Health Assessment Callout](https://studio.appcues.com/flows/bebbefe8-d863-4242-a404-e4ce7ce28b30/settings)\n  - Type: Flow\n  - Designed to call attention to the assessment entry point on the demo Business Health experience.\n- [Valuation Insights Prompt To Take](https://studio.appcues.com/flows/d3d337b8-82ff-4323-b6e1-613b5b2d8d0b/settings)\n  - Type: Flow\n  - Designed to prompt users to take a valuation estimate on Valuation Insights pages. It had **0 seen users** but still logged **26 errors** in the last 30 days.\n- [Take Business Health Assessment](https://studio.appcues.com/flows/1ad49161-f757-497b-9a4e-d14dd3b5e346/settings)\n  - Type: Flow\n  - Designed to point demo users to the Business Assessment area on the dashboard.\n\nNone of these experiences has goals attached in the published metadata reviewed.",
      "outcomes" => ["engagement", "adoption"],
      "priority" => "medium",
      "title" => "9 published experiences have had no activity for more than 30 days.",
      "type" => "issue"
    }
  ],
  notes: "Created 1 hygiene insight after reviewing 14 published experiences. Found 9 experiences published more than 3 weeks ago with zero seen activity in the last 30 days, including one flow that still logged errors."
}

Errors

No Errors