25353987 CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue insight_agents
Attempt 1 of 2
Priority 0
Tags ...
Node customer_api@10.10.1.214
Queue Time 11:01.165
Run Time 00:54.370
Inserted 6h ago
Scheduled 6h ago
Completed 6h ago (00:55)
Cancelled —
Discarded —

Args 

%{
  "account_id" => "212042",
  "account_insight_agent_id" => "fcac907f-16f3-4de1-b9ad-2f4c361d6516"
}

Meta 

%{
  "deps" => [],
  "name" => "execute",
  "on_hold" => false,
  "partition" => true,
  "partition_key" => "ION2iohPEjm3FOJ2Qai9wearQtmSg1w/oC05lp8ml40",
  "recorded" => true,
  "return" => "g1AAAAhXeJyVldtuHEUQhm2MIRghXqEUoRAsz5681sYgLnwDshQlyDEXCMGqZ7pmt7M93U13z06WJ+FpeLZU9czE6/WBcLPq01RX/f1/tXFvb++T5itlglosY5hLEYXmtUg/X1b8I4qorJk7LQzP//nV0SGEuETQao1QWLeB0tsKjo+fXqtihR5e1VWO/unxMUT7YTluLStDAUSkbaujchBsCthYL5VZQCViscSQ1jyGCLZM45jiZB41pSApSoi+TvmFASf3eZtseMuTJ0UU84jvYnNglOaVL9BEFTdzJXn2TXlW4vm5LLMCJ7NsKs+mWT6diEyOZqfns+loOi5mSYLus7hxyPNPS20bHnyN7xwWlMlcVY6u5rXVFVZ2TbkX1pR14Gr6qqho0WoWauesj8CBQBiqpHK+/UoLT3dBaT3UAX0AI9ZqISIHoPlaFb0MXcmlMhydxvs/Xpqbd0mxf5+MJlMYT8YzyOAX9JUwVAyNX9M5D1f4V03yBngGF0k5uIxYhT+eL2N04fvhMMRaKjsQzhV0cFDYashxw/BjtBsKI/SGkg3fnaS83NKLgPf6hG5AQdWqtoLeF2yuwdHRz1RQuxFq722dKiY5TERTsEVK9DwKuxLxvSqQICvUGwhLW2sJOd7nyaTmE1tHKhJDgoBXjtAsxAIruisdENI6Vqq1mPPK8nvx5LMKpaorHh6SX3TyyuDlh7dYipDeP6VCXrKp2DaLRa2koAKSvXqfHaoQanyQxH+vcK2waUFyynwbwNW5VmFJaCQqyVknoEpQsS89gdVh1TLUCUZMJSsABV/UVDCgDtiQSbB/E3KoJNhOoFjSmaThG8RdJ11T8jfg3zmQ9kMv9//jNS9OZf5iNMoEDbLpi4nM8vJsnE3H5LfRKB+fzqb38XpA4jyE62+XPXnOsnSJRo9UKC2VXrVUpPYmmlUjvLyNsyNEVYgMVQ8qnRdK3oHzz204KaOH2byQUnEYoeFNZ+de3kfJpKBh+DEiPQLmIy+6g2iH5nXiy9pVS9mOw6mL9XIhgesHcAGVJU8ZEWtPBabmRxh7yog+oqbZy7lmZUnLZovZ/7DTLXr3d+i9C+xB18ZvaH32sn+cSmwI2DXX4zRnqv5un5bLuofSt82hsREDv/R+CybBRTXB+RaVbECv2k7VySiKgvpZ7IQIrUHTzqy1yvY33f8GHcg3IDEKpVOrJH0H8BP3RZjc0l9o9DHddbs1/LA1pwdapaZOOyw11cFylzU/yE1K/I+UukqjYttCCurFJCydEmvKROS6bdxh8B6WHMCg",
  "structured" => true,
  "uniq" => true,
  "uniq_bmp" => [1, 0, 2, 3],
  "uniq_conflict" => true,
  "uniq_key" => "IaDV0KIiOE4wFJf3UJLAdMM2Az0M+pASW9+XJ5CQNlY",
  "workflow" => true,
  "workflow_id" => "019ddea7-57a4-78a4-aab8-a807aa675e71"
}

Recorded Output 

%{
  notes: "Reviewed all 9 published experiences in the account and inspected the 7 live experiences supported by detail tooling. Found 2 likely typo alerts in published copy; published workflows could not be fully inspected for copy with the currently available tools.",
  insights_data: [
    %{
      "action_plan" => "Update the live copy from **\"Ticker Number\"** to **\"Ticket Number\"** in that tooltip so the wording matches the rest of the ticket-related instructions.",
      "actions" => [],
      "cta_text" => nil,
      "entity_id" => "f5fe99df-ce27-4d54-b42a-d073974041c7",
      "entity_type" => "flow",
      "expected_impact" => "Removes confusing wording in a live support flow and improves clarity for users navigating service tickets.",
      "finding" => "In the live flow [2024 1217 - Permanent - Other Requests & Action Items](https://studio.appcues.com/flows/f5fe99df-ce27-4d54-b42a-d073974041c7/analytics), the phrase **\"Ticker Number\"** appears in the tooltip copy.\n\nGiven the surrounding sentence references service tickets, this likely should be **\"Ticket Number\"**.",
      "outcomes" => ["engagement", "adoption"],
      "priority" => "medium",
      "title" => "Live flow has a likely typo in ticket guidance",
      "type" => "issue"
    },
    %{
      "action_plan" => "Review that pin's published copy and, if it should match the related service-request language elsewhere in the product, change **\"See Other Requests Type\"** to **\"See Other Request Types\"**.",
      "actions" => [],
      "cta_text" => nil,
      "entity_id" => "bc3db800-ac3d-482d-bf51-4140400b1374",
      "entity_type" => "pin",
      "expected_impact" => "Improves polish and reduces friction from awkward wording in a persistent navigation aid.",
      "finding" => "In the live pin [2024 1217 - Permanent - Additional Service Requests](https://studio.appcues.com/pins/bc3db800-ac3d-482d-bf51-4140400b1374/analytics), the phrase **\"See Other Requests Type\"** appears in the copy.\n\nThis looks like a likely typo or wording error. A more natural and internally consistent version would be **\"See Other Request Types\"**.",
      "outcomes" => ["engagement"],
      "priority" => "low",
      "title" => "Live pin may have a pluralization typo",
      "type" => "issue"
    }
  ]
}

Errors 

No Errors