25354475
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.319
Run Time
00:00.007
Inserted
1h ago
Scheduled
1h ago
Completed
—
Cancelled
—
Discarded
1h ago
Args
%{
"account_id" => "224221",
"data" => %{
"account_insight_agent_id" => "60b619d5-88e4-491f-b79d-31a011de6c41",
"insights" => [
%{
"action_plan" => "Update the flow copy to replace **\"Attach a phone numbers\"** with **\"Attach a phone number\"**. This appears to be a straightforward grammar issue rather than a locale difference.",
"actions" => [],
"cta_text" => "Review typo",
"entity_id" => "411d8576-18ff-4aff-a5b2-7c43c9415d74",
"entity_type" => "flow",
"expected_impact" => "Removes distracting copy friction in a live onboarding flow and improves trust during agent setup.",
"finding" => "I reviewed all **15 live experiences** and found a likely typo in **[Create a New Agent - Integration & Deploy](https://studio.appcues.com/flows/411d8576-18ff-4aff-a5b2-7c43c9415d74/settings)**.\n\nFlagged phrase: **\"Attach a phone numbers for calls and SMS\"**\n\nSuggested correction: **\"Attach a phone number for calls and SMS\"**",
"outcomes" => ["engagement", "activation"],
"priority" => "medium",
"title" => "Live flow copy has a grammar typo in agent setup guidance",
"type" => "issue"
},
%{
"action_plan" => "Confirm the intended product branding, then update the sentence if the product name should match the rest of your live experiences, which use **Narwh.ai**.",
"actions" => [],
"cta_text" => "Review branding typo",
"entity_id" => "1514263e-1991-4c8a-9120-29fb2d524333",
"entity_type" => "flow",
"expected_impact" => "Improves brand consistency across live onboarding experiences and reduces confusion for new users.",
"finding" => "I found a likely brand-name typo in **[Add Knowledge - Upload Files](https://studio.appcues.com/flows/1514263e-1991-4c8a-9120-29fb2d524333/settings)**.\n\nFlagged phrase: **\"Narwhal AI will extract and organise the information automatically.\"**\n\nSuggested correction: **\"Narwh.ai will extract and organise the information automatically.\"**\n\nI did **not** flag UK-English spellings like **\"organise\"**, **\"behaviour\"**, or **\"personalise\"**, because the account's live copy consistently uses that locale.",
"outcomes" => ["engagement", "activation"],
"priority" => "medium",
"title" => "Live knowledge upload flow may use the wrong brand spelling",
"type" => "issue"
}
]
},
"notification_id" => "c7e87423-f499-4117-8e3f-50ba61d0f0f5",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777557151932309, "structured" => true}
Errors
Attempt 5—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4