25354483 CustomerApi.Jobs.PublishNotificationJob
Queue notifications
Attempt 5 of 5
Priority 0
Tags ...
Node customer_api@10.10.1.109
Queue Time 00:00.310
Run Time 00:00.008
Inserted 1h ago
Scheduled 1h ago
Completed
Cancelled
Discarded 1h ago

Args

%{
  "account_id" => "203352",
  "data" => %{
    "account_insight_agent_id" => "ca5c4dc0-df72-4f2b-87c8-e8a204b14539",
    "insights" => [
      %{
        "action_plan" => "Update the example sentence in the published flow so the question reads **\"Do you have any pets?\"**. After updating, scan nearby tutorial examples in the same flow for similar copy issues.",
        "actions" => [],
        "cta_text" => "Review flow",
        "entity_id" => "e5aa428b-e110-4539-9118-7be74e9492ff",
        "entity_type" => "flow",
        "expected_impact" => "Removes distracting copy friction in a live educational flow and makes the tutorial feel more polished and trustworthy.",
        "finding" => "The live experience **Setting up a study** includes the phrase **\"Do you have ant pets?\"** in its visibility-logic example.\n\nThat reads like a typo rather than intentional phrasing. The most likely correction is **\"Do you have any pets?\"**\n\nReview it here: [Setting up a study](https://studio.appcues.com/flows/e5aa428b-e110-4539-9118-7be74e9492ff/analytics)",
        "outcomes" => ["engagement", "activation"],
        "priority" => "high",
        "title" => "Live study setup flow contains a likely typo in example copy",
        "type" => "issue"
      },
      %{
        "action_plan" => "Correct both phrases in the flow copy, then do a quick pass across the rest of the modal for formatting-related text breaks introduced by styling or rich text edits.",
        "actions" => [],
        "cta_text" => "Review flow",
        "entity_id" => "9aac6397-8d1b-4adc-9dfb-77ddb28803a4",
        "entity_type" => "flow",
        "expected_impact" => "Improves perceived quality of a live product education flow and reduces user distraction during setup.",
        "finding" => "The live experience **Data Upload** contains multiple likely typos in published copy:\n\n- **\"Acount Requirements\"** → likely **\"Account Requirements\"**\n- **\"Multi-Selec t questions\"** → likely **\"Multi-Select questions\"**\n\nReview it here: [Data Upload](https://studio.appcues.com/flows/9aac6397-8d1b-4adc-9dfb-77ddb28803a4/analytics)",
        "outcomes" => ["engagement", "activation"],
        "priority" => "high",
        "title" => "Data Upload flow has multiple visible spelling issues",
        "type" => "issue"
      },
      %{
        "action_plan" => "Verify the intended contact address with your current brand/support standard, then replace the published email if needed. If the correct destination is now different, align this flow with the same address used elsewhere in live experiences.",
        "actions" => [],
        "cta_text" => "Review flow",
        "entity_id" => "ef110b47-9d47-44ba-9be9-55e7ce719ef4",
        "entity_type" => "flow",
        "expected_impact" => "Prevents users from being sent to the wrong contact channel and keeps support paths consistent across live experiences.",
        "finding" => "The live experience **Launching a study** includes the email **sales@glimpseahead.ai.com** in published copy.\n\nGiven other live experiences in this account reference **sales@glimpsehere.com**, this looks like a likely typo or outdated address.\n\nReview it here: [Launching a study](https://studio.appcues.com/flows/ef110b47-9d47-44ba-9be9-55e7ce719ef4/analytics)",
        "outcomes" => ["engagement", "retention"],
        "priority" => "medium",
        "title" => "Launching tutorial may contain a mistyped contact email",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "07121ff3-6cee-4d3b-a3e2-f8abf80ef87b",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777557173306857, "structured" => true}

Errors

Attempt 5—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4