25354483
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.310
Run Time
00:00.008
Inserted
1h ago
Scheduled
1h ago
Completed
—
Cancelled
—
Discarded
1h ago
Args
%{
"account_id" => "203352",
"data" => %{
"account_insight_agent_id" => "ca5c4dc0-df72-4f2b-87c8-e8a204b14539",
"insights" => [
%{
"action_plan" => "Update the example sentence in the published flow so the question reads **\"Do you have any pets?\"**. After updating, scan nearby tutorial examples in the same flow for similar copy issues.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "e5aa428b-e110-4539-9118-7be74e9492ff",
"entity_type" => "flow",
"expected_impact" => "Removes distracting copy friction in a live educational flow and makes the tutorial feel more polished and trustworthy.",
"finding" => "The live experience **Setting up a study** includes the phrase **\"Do you have ant pets?\"** in its visibility-logic example.\n\nThat reads like a typo rather than intentional phrasing. The most likely correction is **\"Do you have any pets?\"**\n\nReview it here: [Setting up a study](https://studio.appcues.com/flows/e5aa428b-e110-4539-9118-7be74e9492ff/analytics)",
"outcomes" => ["engagement", "activation"],
"priority" => "high",
"title" => "Live study setup flow contains a likely typo in example copy",
"type" => "issue"
},
%{
"action_plan" => "Correct both phrases in the flow copy, then do a quick pass across the rest of the modal for formatting-related text breaks introduced by styling or rich text edits.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "9aac6397-8d1b-4adc-9dfb-77ddb28803a4",
"entity_type" => "flow",
"expected_impact" => "Improves perceived quality of a live product education flow and reduces user distraction during setup.",
"finding" => "The live experience **Data Upload** contains multiple likely typos in published copy:\n\n- **\"Acount Requirements\"** → likely **\"Account Requirements\"**\n- **\"Multi-Selec t questions\"** → likely **\"Multi-Select questions\"**\n\nReview it here: [Data Upload](https://studio.appcues.com/flows/9aac6397-8d1b-4adc-9dfb-77ddb28803a4/analytics)",
"outcomes" => ["engagement", "activation"],
"priority" => "high",
"title" => "Data Upload flow has multiple visible spelling issues",
"type" => "issue"
},
%{
"action_plan" => "Verify the intended contact address with your current brand/support standard, then replace the published email if needed. If the correct destination is now different, align this flow with the same address used elsewhere in live experiences.",
"actions" => [],
"cta_text" => "Review flow",
"entity_id" => "ef110b47-9d47-44ba-9be9-55e7ce719ef4",
"entity_type" => "flow",
"expected_impact" => "Prevents users from being sent to the wrong contact channel and keeps support paths consistent across live experiences.",
"finding" => "The live experience **Launching a study** includes the email **sales@glimpseahead.ai.com** in published copy.\n\nGiven other live experiences in this account reference **sales@glimpsehere.com**, this looks like a likely typo or outdated address.\n\nReview it here: [Launching a study](https://studio.appcues.com/flows/ef110b47-9d47-44ba-9be9-55e7ce719ef4/analytics)",
"outcomes" => ["engagement", "retention"],
"priority" => "medium",
"title" => "Launching tutorial may contain a mistyped contact email",
"type" => "issue"
}
]
},
"notification_id" => "07121ff3-6cee-4d3b-a3e2-f8abf80ef87b",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777557173306857, "structured" => true}
Errors
Attempt 5—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4