25354515 CustomerApi.Jobs.PublishNotificationJob
Queue notifications
Attempt 5 of 5
Priority 0
Tags ...
Node customer_api@10.10.1.214
Queue Time 00:00.315
Run Time 00:00.007
Inserted 10h ago
Scheduled 10h ago
Completed
Cancelled
Discarded 10h ago

Args

%{
  "account_id" => "114979",
  "data" => %{
    "account_insight_agent_id" => "629fae72-8d78-40a5-9a5c-af838d3d4e99",
    "insights" => [
      %{
        "action_plan" => "Update the step copy to replace **\"characther\"** with **\"character\"** so the tour reads cleanly for new users.",
        "actions" => [],
        "cta_text" => "Review flow copy",
        "entity_id" => "2522b67b-d7ab-4d0f-a80c-96bea2eda1f4",
        "entity_type" => "flow",
        "expected_impact" => "Fixing the typo should improve perceived polish and reduce distraction in a newly launched onboarding flow.",
        "finding" => "In **Market Insights Flow**, one live step says **\"Learn about setup, characther limits and alternative channels.\"**\n\nSuggested correction: **\"Learn about setup, character limits and alternative channels.\"**\n\nReview it here: [Market Insights Flow](https://studio.appcues.com/flows/2522b67b-d7ab-4d0f-a80c-96bea2eda1f4/analytics)",
        "outcomes" => ["engagement"],
        "priority" => "medium",
        "title" => "Market Insights Flow contains a live misspelling",
        "type" => "issue"
      },
      %{
        "action_plan" => "Correct **\"hostory\"** to **\"history\"** in the tooltip tied to the analytics/statistics step.",
        "actions" => [],
        "cta_text" => "Review flow copy",
        "entity_id" => "0327a2ad-8b9b-4ad5-920a-9d2584f425a4",
        "entity_type" => "flow",
        "expected_impact" => "This should make the guided tour feel more polished and trustworthy for prospects using the sandbox experience.",
        "finding" => "In **Sandbox tour**, one tooltip says **\"Find statistics and hostory for your messages here.\"**\n\nSuggested correction: **\"Find statistics and history for your messages here.\"**\n\nReview it here: [Sandbox tour](https://studio.appcues.com/flows/0327a2ad-8b9b-4ad5-920a-9d2584f425a4/analytics)",
        "outcomes" => ["engagement"],
        "priority" => "medium",
        "title" => "Sandbox tour has a typo in analytics guidance",
        "type" => "issue"
      },
      %{
        "action_plan" => "Change the headline from **\"Manager your senders\"** to **\"Manage your senders\"** to avoid an obvious copy error in the navigation tour.",
        "actions" => [],
        "cta_text" => "Review flow copy",
        "entity_id" => "fedb5abe-797d-4490-b85f-fc7352f2b551",
        "entity_type" => "flow",
        "expected_impact" => "Fixing the headline should improve clarity and reduce friction in the product tour.",
        "finding" => "In **Nav rejig**, one step headline says **\"Manager your senders\"**.\n\nSuggested correction: **\"Manage your senders\"**\n\nReview it here: [Nav rejig](https://studio.appcues.com/flows/fedb5abe-797d-4490-b85f-fc7352f2b551/analytics)",
        "outcomes" => ["engagement"],
        "priority" => "medium",
        "title" => "Nav update tour uses the wrong word in a step title",
        "type" => "issue"
      },
      %{
        "action_plan" => "Update the sentence so **\"so setup\"** becomes **\"to set up\"** and add punctuation for readability.",
        "actions" => [],
        "cta_text" => "Review pin copy",
        "entity_id" => "9b6d4bdf-15f2-4b90-880e-08181337eaef",
        "entity_type" => "pin",
        "expected_impact" => "This should make the support guidance clearer and more professional for sandbox users.",
        "finding" => "In **Sandbox API keys**, the live pin says **\"NB These API keys are non-functional in the Sandbox, talk to our team so setup a testing account\"**.\n\nThis looks like a copy error rather than a locale variant.\n\nSuggested correction: **\"NB These API keys are non-functional in the Sandbox; talk to our team to set up a testing account.\"**\n\nReview it here: [Sandbox API keys](https://studio.appcues.com/pins/9b6d4bdf-15f2-4b90-880e-08181337eaef/analytics)",
        "outcomes" => ["engagement"],
        "priority" => "low",
        "title" => "Sandbox API keys pin has a likely wording typo",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "874871e9-a1ab-4c70-b64a-6bc1818cb6a4",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777557268146783, "structured" => true}

Errors

Attempt 5—10h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—10h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—10h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—10h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—10h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4