25354515
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.315
Run Time
00:00.007
Inserted
10h ago
Scheduled
10h ago
Completed
—
Cancelled
—
Discarded
10h ago
Args
%{
"account_id" => "114979",
"data" => %{
"account_insight_agent_id" => "629fae72-8d78-40a5-9a5c-af838d3d4e99",
"insights" => [
%{
"action_plan" => "Update the step copy to replace **\"characther\"** with **\"character\"** so the tour reads cleanly for new users.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "2522b67b-d7ab-4d0f-a80c-96bea2eda1f4",
"entity_type" => "flow",
"expected_impact" => "Fixing the typo should improve perceived polish and reduce distraction in a newly launched onboarding flow.",
"finding" => "In **Market Insights Flow**, one live step says **\"Learn about setup, characther limits and alternative channels.\"**\n\nSuggested correction: **\"Learn about setup, character limits and alternative channels.\"**\n\nReview it here: [Market Insights Flow](https://studio.appcues.com/flows/2522b67b-d7ab-4d0f-a80c-96bea2eda1f4/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Market Insights Flow contains a live misspelling",
"type" => "issue"
},
%{
"action_plan" => "Correct **\"hostory\"** to **\"history\"** in the tooltip tied to the analytics/statistics step.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "0327a2ad-8b9b-4ad5-920a-9d2584f425a4",
"entity_type" => "flow",
"expected_impact" => "This should make the guided tour feel more polished and trustworthy for prospects using the sandbox experience.",
"finding" => "In **Sandbox tour**, one tooltip says **\"Find statistics and hostory for your messages here.\"**\n\nSuggested correction: **\"Find statistics and history for your messages here.\"**\n\nReview it here: [Sandbox tour](https://studio.appcues.com/flows/0327a2ad-8b9b-4ad5-920a-9d2584f425a4/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Sandbox tour has a typo in analytics guidance",
"type" => "issue"
},
%{
"action_plan" => "Change the headline from **\"Manager your senders\"** to **\"Manage your senders\"** to avoid an obvious copy error in the navigation tour.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "fedb5abe-797d-4490-b85f-fc7352f2b551",
"entity_type" => "flow",
"expected_impact" => "Fixing the headline should improve clarity and reduce friction in the product tour.",
"finding" => "In **Nav rejig**, one step headline says **\"Manager your senders\"**.\n\nSuggested correction: **\"Manage your senders\"**\n\nReview it here: [Nav rejig](https://studio.appcues.com/flows/fedb5abe-797d-4490-b85f-fc7352f2b551/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Nav update tour uses the wrong word in a step title",
"type" => "issue"
},
%{
"action_plan" => "Update the sentence so **\"so setup\"** becomes **\"to set up\"** and add punctuation for readability.",
"actions" => [],
"cta_text" => "Review pin copy",
"entity_id" => "9b6d4bdf-15f2-4b90-880e-08181337eaef",
"entity_type" => "pin",
"expected_impact" => "This should make the support guidance clearer and more professional for sandbox users.",
"finding" => "In **Sandbox API keys**, the live pin says **\"NB These API keys are non-functional in the Sandbox, talk to our team so setup a testing account\"**.\n\nThis looks like a copy error rather than a locale variant.\n\nSuggested correction: **\"NB These API keys are non-functional in the Sandbox; talk to our team to set up a testing account.\"**\n\nReview it here: [Sandbox API keys](https://studio.appcues.com/pins/9b6d4bdf-15f2-4b90-880e-08181337eaef/analytics)",
"outcomes" => ["engagement"],
"priority" => "low",
"title" => "Sandbox API keys pin has a likely wording typo",
"type" => "issue"
}
]
},
"notification_id" => "874871e9-a1ab-4c70-b64a-6bc1818cb6a4",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777557268146783, "structured" => true}
Errors
Attempt 5—10h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—10h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—10h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—10h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—10h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4