CustomerApi.Jobs.PublishNotificationJob (25354522) • Oban

25354522 CustomerApi.Jobs.PublishNotificationJob

Queue notifications

Attempt 5 of 5

Priority 0

Tags ...

Node customer_api@10.10.1.109

Queue Time 00:00.291

Run Time 00:00.012

Inserted 4h ago

Scheduled 4h ago

Completed —

Cancelled —

Discarded 4h ago

Args

%{
  "account_id" => "220262",
  "data" => %{
    "account_insight_agent_id" => "ac38d2a8-e4ca-4e9f-994c-ea8871c16c37",
    "insights" => [
      %{
        "action_plan" => "Correct the misspelled response option in the live flow so survey choices read consistently and professionally. Since this is a Flow 2.0 experience, it is suitable for an immediate fix.",
        "actions" => [
          %{
            "cta" => "Run",
            "prompt" => "Use the web experience content update tool to update the Flow 2.0 web experience with ID 903c9d2c-d99a-4a94-82ee-9126d4100463. In the published copy, locate the SelectionField with zone ID c54c0611-abc7-4b6a-ac9c-3d67d49ba8a0 on step 8880bb64-a3c7-45d1-aef6-2b4f00cc5e38 and change the option text/value from \"Somewhat Dissatified\" to \"Somewhat Dissatisfied\". Do not modify any other option labels or content.",
            "title" => "Fix typo in live CSAT flow",
            "undo_prompt" => "Use the web experience content update tool to update the Flow 2.0 web experience with ID 903c9d2c-d99a-4a94-82ee-9126d4100463. In the SelectionField with zone ID c54c0611-abc7-4b6a-ac9c-3d67d49ba8a0 on step 8880bb64-a3c7-45d1-aef6-2b4f00cc5e38, change the option text/value from \"Somewhat Dissatisfied\" back to \"Somewhat Dissatified\". Do not modify any other option labels or content."
          }
        ],
        "cta_text" => "Review typo",
        "entity_id" => "903c9d2c-d99a-4a94-82ee-9126d4100463",
        "entity_type" => "flow",
        "expected_impact" => "Removes visible copy friction in a live survey and improves end-user trust and response quality.",
        "finding" => "I reviewed all **1 live experience** in the account and found **1 likely typo** in English copy.\n\n**Experience:** Test Kathryn CSAT\n**Phrase:** \"Somewhat Dissatified\"\n**Suggested correction:** \"Somewhat Dissatisfied\"\n\nThis appears in the live survey option list for the published flow. Review it here: [Test Kathryn CSAT](https://studio.appcues.com/flows/903c9d2c-d99a-4a94-82ee-9126d4100463/analytics).",
        "outcomes" => ["engagement", "retention"],
        "priority" => "medium",
        "title" => "Live CSAT flow has a likely spelling error in a response option",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "cc0f3916-1fd4-44be-bde2-1ae3ccf1bde1",
  "workflow_key" => "insight-issue-added"
}

Errors

Attempt 5—4h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—4h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—4h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—4h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—4h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

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