25355876
CustomerApi.Jobs.Insights.ExecuteAccountInsightAgentJob
Queue
insight_agents
Attempt
1 of 2
Priority
0
Tags
...
Node
customer_api@10.10.0.159
Queue Time
15:36.993
Run Time
01:51.335
Inserted
7h ago
Scheduled
7h ago
Completed
7h ago (01:52)
Cancelled
—
Discarded
—
Args
%{
"account_id" => "120376",
"account_insight_agent_id" => "fe0407cd-a8ef-4e64-8bb0-a006cc111a23"
}
Meta
%{
"deps" => [],
"name" => "execute",
"on_hold" => false,
"partition" => true,
"partition_key" => "9DTt/aRNmWseDQyFi6li+xxqD42fuv1mgX+c39NTuMc",
"recorded" => true,
"return" => "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",
"structured" => true,
"uniq" => true,
"uniq_bmp" => [1, 0, 2, 3],
"uniq_conflict" => true,
"uniq_key" => "5i2pVmw1jG8d24+kBVAlppfFHuQiyEmef3fbqfXke+w",
"workflow" => true,
"workflow_id" => "019ddeab-ea31-747e-b1f3-4ca7cb70dfc5"
}
Recorded Output
%{
notes: "Created 1 hygiene insight covering 13 published experiences older than 3 weeks with zero seen activity in the last 30 days. Included direct settings links and unpublish actions for each experience.",
insights_data: [
%{
"action_plan" => "Review this list as routine cleanup.\n\n1. **Unpublish the clearly outdated or environment-specific items first**, especially the staging-only and dev-only experiences.\n2. For the flows with **error activity but no seen users**, open their settings before unpublishing to confirm whether they should be retired or whether broken targeting/selectors need to be fixed instead.\n3. Keep any experience that still serves a planned use case, but otherwise unpublish it to reduce clutter and make published content easier to manage.",
"actions" => [
%{
"cta" => "Unpublish",
"prompt" => "Use the product support agent to unpublish the published flow with ID c6fae03d-e528-4fa6-bb00-4e3499d58964 named \"Invite Highlight\". It has had 0 seen users in the last 30 days and should be removed from production as part of an inactive-experience cleanup.",
"title" => "Unpublish Invite Highlight flow",
"undo_prompt" => "Use the product support agent to publish the flow with ID c6fae03d-e528-4fa6-bb00-4e3499d58964 named \"Invite Highlight\" again, restoring it to its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product support agent to unpublish the published flow with ID 0570749c-1326-41c2-96ec-2f27bab326ae named \"Getting Started Guide\". It has had 0 seen users in the last 30 days and should be removed from production as part of an inactive-experience cleanup.",
"title" => "Unpublish Getting Started Guide flow",
"undo_prompt" => "Use the product support agent to publish the flow with ID 0570749c-1326-41c2-96ec-2f27bab326ae named \"Getting Started Guide\" again, restoring it to its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product support agent to unpublish the published flow with ID a06ba859-9d05-439d-a4bb-aecec72029cd named \"Courtesy Claim Unverified Notification\". It has had 0 seen users in the last 30 days and should be removed from production as part of an inactive-experience cleanup.",
"title" => "Unpublish Claim Notification flow",
"undo_prompt" => "Use the product support agent to publish the flow with ID a06ba859-9d05-439d-a4bb-aecec72029cd named \"Courtesy Claim Unverified Notification\" again, restoring it to its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product support agent to unpublish the published flow with ID 23100940-0846-4fa5-9fa0-59e8f2c2c220 named \"Modal popup for Patient Toolkit\". It has had 0 seen users in the last 30 days and should be removed from production as part of an inactive-experience cleanup.",
"title" => "Unpublish Patient Toolkit modal",
"undo_prompt" => "Use the product support agent to publish the flow with ID 23100940-0846-4fa5-9fa0-59e8f2c2c220 named \"Modal popup for Patient Toolkit\" again, restoring it to its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product support agent to unpublish the published flow with ID 9eb5592b-a4d5-47c4-9e78-e6c27024af0b named \"Alert - No TaxID\". It has had 0 seen users in the last 30 days and should be removed from production as part of an inactive-experience cleanup.",
"title" => "Unpublish Alert No TaxID flow",
"undo_prompt" => "Use the product support agent to publish the flow with ID 9eb5592b-a4d5-47c4-9e78-e6c27024af0b named \"Alert - No TaxID\" again, restoring it to its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product support agent to unpublish the published flow with ID 6be0db9f-ab29-459a-9ab8-8f68644f6363 named \"Add New Patient (flow)\". It has had 0 seen users in the last 30 days and should be removed from production as part of an inactive-experience cleanup.",
"title" => "Unpublish Add New Patient flow",
"undo_prompt" => "Use the product support agent to publish the flow with ID 6be0db9f-ab29-459a-9ab8-8f68644f6363 named \"Add New Patient (flow)\" again, restoring it to its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product support agent to unpublish the published flow with ID 16107f3c-709b-4da3-84aa-fb6e232311b0 named \"Check Coverage Explanation\". It has had 0 seen users in the last 30 days and should be removed from production as part of an inactive-experience cleanup.",
"title" => "Unpublish Coverage Explanation flow",
"undo_prompt" => "Use the product support agent to publish the flow with ID 16107f3c-709b-4da3-84aa-fb6e232311b0 named \"Check Coverage Explanation\" again, restoring it to its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product support agent to unpublish the published flow with ID 1cdca462-2116-46bb-8b52-069994e88345 named \"VOB Walkthrough\". It has had 0 seen users in the last 30 days and should be removed from production as part of an inactive-experience cleanup.",
"title" => "Unpublish VOB Walkthrough flow",
"undo_prompt" => "Use the product support agent to publish the flow with ID 1cdca462-2116-46bb-8b52-069994e88345 named \"VOB Walkthrough\" again, restoring it to its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product support agent to unpublish the published flow with ID ae0c4a66-d41f-408d-8dd7-3ed28e4d1067 named \"Reimbursement for this Visit Explanation\". It has had 0 seen users in the last 30 days and should be removed from production as part of an inactive-experience cleanup.",
"title" => "Unpublish Reimbursement Explanation flow",
"undo_prompt" => "Use the product support agent to publish the flow with ID ae0c4a66-d41f-408d-8dd7-3ed28e4d1067 named \"Reimbursement for this Visit Explanation\" again, restoring it to its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product support agent to unpublish the published flow with ID f582fb8a-c5aa-4ca7-beb2-8bb2a787a9fd named \"Take a Tour Flow\". It has had 0 seen users in the last 30 days and should be removed from production as part of an inactive-experience cleanup.",
"title" => "Unpublish Take a Tour flow",
"undo_prompt" => "Use the product support agent to publish the flow with ID f582fb8a-c5aa-4ca7-beb2-8bb2a787a9fd named \"Take a Tour Flow\" again, restoring it to its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product support agent to unpublish the published flow with ID 3fc0c25d-39c6-42ff-b2fb-805bf4c89f56 named \"Claims Page Walkthrough\". It has had 0 seen users in the last 30 days and should be removed from production as part of an inactive-experience cleanup.",
"title" => "Unpublish Claims Walkthrough flow",
"undo_prompt" => "Use the product support agent to publish the flow with ID 3fc0c25d-39c6-42ff-b2fb-805bf4c89f56 named \"Claims Page Walkthrough\" again, restoring it to its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product support agent to unpublish the published pin with ID cf290e8e-c491-45f2-b427-ef49e9d8a654 named \"Take a Tour Pin\". It has had 0 seen users in the last 30 days and should be removed from production as part of an inactive-experience cleanup.",
"title" => "Unpublish Take a Tour pin",
"undo_prompt" => "Use the product support agent to publish the pin with ID cf290e8e-c491-45f2-b427-ef49e9d8a654 named \"Take a Tour Pin\" again, restoring it to its previously published state."
},
%{
"cta" => "Unpublish",
"prompt" => "Use the product support agent to unpublish the published pin with ID 2a91eab0-1def-45e2-8935-2b02aa791b04 named \"Dev-Pin\". It has had 0 seen users in the last 30 days and should be removed from production as part of an inactive-experience cleanup.",
"title" => "Unpublish Dev pin",
"undo_prompt" => "Use the product support agent to publish the pin with ID 2a91eab0-1def-45e2-8935-2b02aa791b04 named \"Dev-Pin\" again, restoring it to its previously published state."
}
],
"cta_text" => "Review inactive experiences",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaning up unused published experiences should reduce production clutter, lower the chance of unintended deliveries or error noise, and make it easier to maintain the experiences that still drive activation and engagement.",
"finding" => "As routine experience hygiene, I found **13 published experiences** that were published more than 3 weeks ago and had **0 seen activity in the last 30 days**.\n\nInactive experiences:\n- [Invite Highlight](https://studio.appcues.com/flows/c6fae03d-e528-4fa6-bb00-4e3499d58964/settings)\n - Type: Flow\n - Designed to highlight the **Invite your clients to Reimbursify** action on `/patients` (excluding `/invite`) for practitioner and staging domains\n- [Getting Started Guide](https://studio.appcues.com/flows/0570749c-1326-41c2-96ec-2f27bab326ae/settings)\n - Type: Flow\n - Designed as a multi-step onboarding tour of the Practice Portal, but it is targeted only to the **staging** domain\n- [Courtesy Claim Unverified Notification](https://studio.appcues.com/flows/a06ba859-9d05-439d-a4bb-aecec72029cd/settings)\n - Type: Flow\n - Designed to explain how to continue filing a courtesy claim when a patient account is unverified on `/claims/file`\n- [Modal popup for Patient Toolkit](https://studio.appcues.com/flows/23100940-0846-4fa5-9fa0-59e8f2c2c220/settings)\n - Type: Flow\n - Designed to promote the **Patient Toolkit** across practitioner and staging domains\n- [Alert - No TaxID](https://studio.appcues.com/flows/9eb5592b-a4d5-47c4-9e78-e6c27024af0b/settings)\n - Type: Flow\n - Designed to warn users on `/my-practice#practiceinfo` that a Tax ID is required before filing claims\n- [Add New Patient (flow)](https://studio.appcues.com/flows/6be0db9f-ab29-459a-9ab8-8f68644f6363/settings)\n - Type: Flow\n - Designed to explain that patients are added through filing claims, shown broadly across practitioner and staging domains\n- [Check Coverage Explanation](https://studio.appcues.com/flows/16107f3c-709b-4da3-84aa-fb6e232311b0/settings)\n - Type: Flow\n - Designed to explain the **Verify Benefits / Check Coverage** concept\n- [VOB Walkthrough](https://studio.appcues.com/flows/1cdca462-2116-46bb-8b52-069994e88345/settings)\n - Type: Flow\n - Designed as a walkthrough of eligibility / benefits details on `/eligibility`; it also tracks a goal\n- [Reimbursement for this Visit Explanation](https://studio.appcues.com/flows/ae0c4a66-d41f-408d-8dd7-3ed28e4d1067/settings)\n - Type: Flow\n - Designed to explain estimated vs actual reimbursement amounts\n- [Take a Tour Flow](https://studio.appcues.com/flows/f582fb8a-c5aa-4ca7-beb2-8bb2a787a9fd/settings)\n - Type: Flow\n - Designed as a general Practice Portal tour for signed-up users\n- [Claims Page Walkthrough](https://studio.appcues.com/flows/3fc0c25d-39c6-42ff-b2fb-805bf4c89f56/settings)\n - Type: Flow\n - Designed as a detailed guide to the Claims page, but it appears narrowly targeted to a single email address\n- [Take a Tour Pin](https://studio.appcues.com/pins/cf290e8e-c491-45f2-b427-ef49e9d8a654/settings)\n - Type: Pin\n - Designed to launch the **Take a Tour** flow from key practitioner pages\n- [Dev-Pin](https://studio.appcues.com/pins/2a91eab0-1def-45e2-8935-2b02aa791b04/settings)\n - Type: Pin\n - Designed as a development-only search helper on the **dev** practitioner domain\n\nAdditional note: **3 of these 13** had error events but still had **0 seen users** in the last 30 days, which suggests they may be inactive but still attempting to render.",
"outcomes" => ["engagement", "activation"],
"priority" => "medium",
"title" => "13 published experiences have had no activity for more than 30 days.",
"type" => "issue"
}
]
}
Errors
No Errors