25356939
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.275
Run Time
00:00.007
Inserted
1h ago
Scheduled
1h ago
Completed
—
Cancelled
—
Discarded
1h ago
Args
%{
"account_id" => "102254",
"data" => %{
"account_insight_agent_id" => "cdf5f010-7fab-4f56-82f5-7673e1bf9c06",
"insights" => [
%{
"action_plan" => "Update the phrase **\"work flow\"** to **\"workflow\"** in the published copy. Since this is a live experience, review the surrounding sentence once before publishing any edit to ensure the wording still reads naturally.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "9f03e920-36e5-4fc5-a16b-9e910b3ed732",
"entity_type" => "flow",
"expected_impact" => "Removes a visible spelling error in a live onboarding experience and improves trust in the guidance users see during receiving setup.",
"finding" => "In **Self Guided Receiving**, a live tooltip says: **\"depending on your work flow\"**. In this context, **workflow** should be one word.\n\nReview it here: [Self Guided Receiving](https://studio.appcues.com/flows/9f03e920-36e5-4fc5-a16b-9e910b3ed732/analytics)",
"outcomes" => ["engagement", "adoption"],
"priority" => "medium",
"title" => "Live receiving flow has a copy typo",
"type" => "issue"
},
%{
"action_plan" => "Replace each instance of **\"Fedex\"** with **\"FedEx\"** in the live flow copy. This is a small but noticeable brand-style error, so it is worth correcting anywhere the shipping integrations are mentioned.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "ec2d869f-29e4-4612-8f2b-06aaa181cc1f",
"entity_type" => "flow",
"expected_impact" => "Improves polish and credibility in an admin-facing setup flow, especially where users are configuring carrier integrations.",
"finding" => "In **Self Guided Admin - System - Shipping**, the brand name appears as **\"Fedex\"** in live copy. I found it in at least these phrases:\n- **\"connect a UPS, Fedex, or USPS account\"**\n- **\"Connect your UPS or Fedex account\"**\n\nSuggested correction: **FedEx**.\n\nReview it here: [Self Guided Admin - System - Shipping](https://studio.appcues.com/flows/ec2d869f-29e4-4612-8f2b-06aaa181cc1f/analytics)",
"outcomes" => ["engagement", "adoption"],
"priority" => "medium",
"title" => "Shipping guidance uses incorrect FedEx capitalization",
"type" => "issue"
},
%{
"action_plan" => "Review this sentence with your preferred product style guide in mind. If your product copy uses US English, **\"expiration threshold\"** is the safest update. If you use UK English, **\"expiry threshold\"** may be more appropriate.",
"actions" => [],
"cta_text" => "Review wording",
"entity_id" => "404b3682-438b-414e-8c5a-8e9274a65b50",
"entity_type" => "flow",
"expected_impact" => "Makes the guidance read more naturally and reduces the chance that users interpret the sentence as an error.",
"finding" => "In **Self Guided Inventory - Expiring Stock**, the live copy says: **\"The expire threshold can be set...\"**. This may not be a strict misspelling, but in English UI copy it reads awkwardly and may look like a typo.\n\nSuggested correction: **\"The expiration threshold can be set...\"** or **\"The expiry threshold can be set...\"**, depending on your preferred locale.\n\nReview it here: [Self Guided Inventory - Expiring Stock](https://studio.appcues.com/flows/404b3682-438b-414e-8c5a-8e9274a65b50/analytics)",
"outcomes" => ["engagement"],
"priority" => "low",
"title" => "Expiring Stock flow has awkward wording that may read like a typo",
"type" => "issue"
}
]
},
"notification_id" => "16164706-a07e-4331-b1a3-afd48902f035",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777557307045258, "structured" => true}
Errors
Attempt 5—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4