25356939 CustomerApi.Jobs.PublishNotificationJob
Queue notifications
Attempt 5 of 5
Priority 0
Tags ...
Node customer_api@10.10.1.109
Queue Time 00:00.275
Run Time 00:00.007
Inserted 1h ago
Scheduled 1h ago
Completed
Cancelled
Discarded 1h ago

Args

%{
  "account_id" => "102254",
  "data" => %{
    "account_insight_agent_id" => "cdf5f010-7fab-4f56-82f5-7673e1bf9c06",
    "insights" => [
      %{
        "action_plan" => "Update the phrase **\"work flow\"** to **\"workflow\"** in the published copy. Since this is a live experience, review the surrounding sentence once before publishing any edit to ensure the wording still reads naturally.",
        "actions" => [],
        "cta_text" => "Review flow copy",
        "entity_id" => "9f03e920-36e5-4fc5-a16b-9e910b3ed732",
        "entity_type" => "flow",
        "expected_impact" => "Removes a visible spelling error in a live onboarding experience and improves trust in the guidance users see during receiving setup.",
        "finding" => "In **Self Guided Receiving**, a live tooltip says: **\"depending on your work flow\"**. In this context, **workflow** should be one word.\n\nReview it here: [Self Guided Receiving](https://studio.appcues.com/flows/9f03e920-36e5-4fc5-a16b-9e910b3ed732/analytics)",
        "outcomes" => ["engagement", "adoption"],
        "priority" => "medium",
        "title" => "Live receiving flow has a copy typo",
        "type" => "issue"
      },
      %{
        "action_plan" => "Replace each instance of **\"Fedex\"** with **\"FedEx\"** in the live flow copy. This is a small but noticeable brand-style error, so it is worth correcting anywhere the shipping integrations are mentioned.",
        "actions" => [],
        "cta_text" => "Review flow copy",
        "entity_id" => "ec2d869f-29e4-4612-8f2b-06aaa181cc1f",
        "entity_type" => "flow",
        "expected_impact" => "Improves polish and credibility in an admin-facing setup flow, especially where users are configuring carrier integrations.",
        "finding" => "In **Self Guided Admin - System - Shipping**, the brand name appears as **\"Fedex\"** in live copy. I found it in at least these phrases:\n- **\"connect a UPS, Fedex, or USPS account\"**\n- **\"Connect your UPS or Fedex account\"**\n\nSuggested correction: **FedEx**.\n\nReview it here: [Self Guided Admin - System - Shipping](https://studio.appcues.com/flows/ec2d869f-29e4-4612-8f2b-06aaa181cc1f/analytics)",
        "outcomes" => ["engagement", "adoption"],
        "priority" => "medium",
        "title" => "Shipping guidance uses incorrect FedEx capitalization",
        "type" => "issue"
      },
      %{
        "action_plan" => "Review this sentence with your preferred product style guide in mind. If your product copy uses US English, **\"expiration threshold\"** is the safest update. If you use UK English, **\"expiry threshold\"** may be more appropriate.",
        "actions" => [],
        "cta_text" => "Review wording",
        "entity_id" => "404b3682-438b-414e-8c5a-8e9274a65b50",
        "entity_type" => "flow",
        "expected_impact" => "Makes the guidance read more naturally and reduces the chance that users interpret the sentence as an error.",
        "finding" => "In **Self Guided Inventory - Expiring Stock**, the live copy says: **\"The expire threshold can be set...\"**. This may not be a strict misspelling, but in English UI copy it reads awkwardly and may look like a typo.\n\nSuggested correction: **\"The expiration threshold can be set...\"** or **\"The expiry threshold can be set...\"**, depending on your preferred locale.\n\nReview it here: [Self Guided Inventory - Expiring Stock](https://studio.appcues.com/flows/404b3682-438b-414e-8c5a-8e9274a65b50/analytics)",
        "outcomes" => ["engagement"],
        "priority" => "low",
        "title" => "Expiring Stock flow has awkward wording that may read like a typo",
        "type" => "issue"
      }
    ]
  },
  "notification_id" => "16164706-a07e-4331-b1a3-afd48902f035",
  "workflow_key" => "insight-issue-added"
}

Meta

%{"orig_scheduled_at" => 1777557307045258, "structured" => true}

Errors

Attempt 5—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 4—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 3—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 2—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4

Attempt 1—1h ago

** (Knock.ApiKeyMissingError)   The api_key setting is required to make requests to Knock.
  Please configure :api_key in config.exs, set the KNOCK_API_KEY
  environment variable, or pass into a new client instance.

    (knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
    (customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
    (customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
    (oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
    (oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
    (oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
    (elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
    (elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4