25356952
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.267
Run Time
00:00.006
Inserted
1h ago
Scheduled
1h ago
Completed
—
Cancelled
—
Discarded
1h ago
Args
%{
"account_id" => "93012",
"data" => %{
"account_insight_agent_id" => "67017a4f-3f72-451b-94a7-024211004ebd",
"insights" => [
%{
"action_plan" => "Correct the spacing in that first sentence and republish if needed after confirming the live copy matches the intended message. I did **not** find an obvious typo in **LG Requests V2**, so no alert is needed there.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Use the web experience builder to update the published/draft content for flow ID 1b680e72-686a-4e11-bea2-99c588f70d5c (New Business widget), step container ID 737815ba-8b6c-4430-9b63-7b57b22200ff, inner step ID d87debd5-62a0-4121-b5fd-96a7b9b4d913. In the RichText block content, replace the phrase at the start of the first paragraph from \"W e have removed your New Business widget to address an issue tied to login speed.\" to \"We have removed your New Business widget to address an issue tied to login speed.\" Preserve all other content, styling, links, layout, and button settings unchanged.",
"title" => "Fix typo in live flow copy",
"undo_prompt" => "Use the web experience builder to update flow ID 1b680e72-686a-4e11-bea2-99c588f70d5c (New Business widget), step container ID 737815ba-8b6c-4430-9b63-7b57b22200ff, inner step ID d87debd5-62a0-4121-b5fd-96a7b9b4d913. In the RichText block content, change the phrase \"We have removed your New Business widget to address an issue tied to login speed.\" back to \"W e have removed your New Business widget to address an issue tied to login speed.\" Preserve all other content, styling, links, layout, and button settings unchanged."
}
],
"cta_text" => "Review live flow",
"entity_id" => "1b680e72-686a-4e11-bea2-99c588f70d5c",
"entity_type" => "flow",
"expected_impact" => "Removes a visible copy-quality issue in live onboarding content and improves trust and polish for users seeing the message.",
"finding" => "I reviewed all **2 live experiences** and found **1 likely typo** in the published flow **New Business widget**.\n\nIn the opening paragraph, the copy currently reads: **\"W e have removed your New Business widget to address an issue tied to login speed.\"**\n\nThis appears to be an English spacing/rendering typo rather than an intentional locale variant. Suggested correction: **\"We have removed your New Business widget to address an issue tied to login speed.\"**\n\nReview it here: [New Business widget](https://studio.appcues.com/flows/1b680e72-686a-4e11-bea2-99c588f70d5c/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Live flow has a visible copy typo in its opening message",
"type" => "issue"
}
]
},
"notification_id" => "845c0597-7e51-418e-82ff-53affe8b57c3",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777557397872766, "structured" => true}
Errors
Attempt 5—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4