25358312
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.316
Run Time
00:00.011
Inserted
1h ago
Scheduled
1h ago
Completed
—
Cancelled
—
Discarded
1h ago
Args
%{
"account_id" => "200664",
"data" => %{
"account_insight_agent_id" => "453675ee-1d2c-4263-bab7-2222dcdc32aa",
"insights" => [
%{
"action_plan" => "Update the intro sentence in [Help: Static CRE Concentrations settings](https://studio.appcues.com/flows/a8573760-32c4-4ba0-b10b-4e9e62a70240/settings) so the opening reads \"A preview of your CRE portfolio...\".",
"actions" => [],
"cta_text" => "Review typo",
"entity_id" => "a8573760-32c4-4ba0-b10b-4e9e62a70240",
"entity_type" => "flow",
"expected_impact" => "Removes a visible spelling/grammar issue in a live help flow and improves product polish for users viewing this dashboard guidance.",
"finding" => "I reviewed the live copy in **Help: Static CRE Concentrations** and found a likely typo in the first step:\n\n- **Current phrase:** \"**An preview** of your CRE portfolio...\"\n- **Suggested correction:** \"**A preview** of your CRE portfolio...\"\n\nThis appears to be standard English copy rather than a locale-specific variation.",
"outcomes" => ["engagement"],
"priority" => "high",
"title" => "Static CRE Concentrations has a likely typo in the intro copy",
"type" => "issue"
},
%{
"action_plan" => "Correct the setup instructions in [Help: Comprehensive Loan Analysis settings](https://studio.appcues.com/flows/599ff629-b8bc-4c46-8764-80aabc387f70/settings) to replace \"exisiting\" with \"existing\" and optionally smooth the full sentence to \"Choose an existing loan or add a new loan.\"",
"actions" => [],
"cta_text" => "Review typo",
"entity_id" => "599ff629-b8bc-4c46-8764-80aabc387f70",
"entity_type" => "flow",
"expected_impact" => "Reduces friction in a task-oriented help flow and makes the setup instructions look more trustworthy.",
"finding" => "I found a clear misspelling in **Help: Comprehensive Loan Analysis**:\n\n- **Current phrase:** \"Choose and **exisiting** loan or add a new loan\"\n- **Suggested correction:** \"Choose an **existing** loan or add a new loan\"\n\nThis is in the live onboarding/help copy for the analysis workflow.",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "Comprehensive Loan Analysis includes a misspelling in setup steps",
"type" => "issue"
},
%{
"action_plan" => "Review the opening sentence in [Saved Dashboards settings](https://studio.appcues.com/flows/feb7a6cb-4cf3-4625-a13f-c3e7c096f008/settings) and change \"enables\" to \"enable\". If you prefer singular wording, you could also revise the subject to \"the Saved Dashboards feature.\"",
"actions" => [],
"cta_text" => "Review copy",
"entity_id" => "feb7a6cb-4cf3-4625-a13f-c3e7c096f008",
"entity_type" => "flow",
"expected_impact" => "Improves clarity and professionalism in a broadly targeted live experience.",
"finding" => "The live **Saved Dashboards** flow appears to have a grammar/copy error in its opening sentence:\n\n- **Current phrase:** \"saved dashboards **enables** you...\"\n- **Suggested correction:** \"saved dashboards **enable** you...\"\n\nBecause the subject is plural, \"enable\" reads correctly in English.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Saved Dashboards intro has a subject-verb agreement error",
"type" => "issue"
},
%{
"action_plan" => "Open [November 2024 Product Updates settings](https://studio.appcues.com/flows/41c8527d-fdb6-40d9-937d-442a5950f4c7/settings) and clean up the affected instruction line so the sentence renders as a single continuous phrase.",
"actions" => [],
"cta_text" => "Review formatting issue",
"entity_id" => "41c8527d-fdb6-40d9-937d-442a5950f4c7",
"entity_type" => "flow",
"expected_impact" => "Prevents confusion in a live announcement flow and avoids undermining confidence in the product update guidance.",
"finding" => "I found malformed copy in **November 2024 Product Updates** where words appear split incorrectly in the live instructions:\n\n- **Current phrase:** \"From the CRE Stress product **c**lick the New Test button and **n**ame your new test.\"\n- **Suggested correction:** \"From the CRE Stress product, **click** the New Test button and **name** your new test.\"\n\nThis looks like an editing/formatting issue rather than intentional styling.",
"outcomes" => ["engagement"],
"priority" => "high",
"title" => "November 2024 Product Updates contains broken words in the instructions",
"type" => "issue"
},
%{
"action_plan" => "Review the release message in [Capital Impairment Analysis settings](https://studio.appcues.com/flows/40834e79-8cf7-470e-856c-92b2e1e81469/settings) and remove the extra \"a\" so the sentence reads naturally.",
"actions" => [],
"cta_text" => "Review copy",
"entity_id" => "40834e79-8cf7-470e-856c-92b2e1e81469",
"entity_type" => "flow",
"expected_impact" => "Makes launch messaging read more cleanly and professionally for users seeing this live announcement/help experience.",
"finding" => "In **Capital Impairment Analysis**, the release copy includes a phrase that reads like an error in standard English:\n\n- **Current phrase:** \"the impact on **a capital** that a specific stress scenario may have\"\n- **Suggested correction:** \"the impact on **capital** that a specific stress scenario may have\"\n\nThis looks like an unintended extra article rather than a locale-specific usage.",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Capital Impairment Analysis has a likely copy error in release messaging",
"type" => "issue"
}
]
},
"notification_id" => "fc6787f7-6d38-4f39-a518-8b194bf8d9b6",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777557476905705, "structured" => true}
Errors
Attempt 5—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4