25358327
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.304
Run Time
00:00.015
Inserted
2h ago
Scheduled
2h ago
Completed
—
Cancelled
—
Discarded
2h ago
Args
%{
"account_id" => "102283",
"data" => %{
"account_insight_agent_id" => "4aaa519d-95ce-4cd8-a5fa-b183b610b38f",
"insights" => [
%{
"action_plan" => "The first 10 properties have quick-action buttons to hide them individually. The remaining 2 properties (_experience_dismissed_caf95377-68e9-41d8-860c-39609ca047c6, _experience_dismissed_d3fd10ea-89d9-49d3-95d5-c8d91dc3395f) can be hidden through Captain AI — ask it to hide them by name — or updated manually in the segment builder UI. Hiding is non-destructive — property data is retained and any property can be made visible again at any time.",
"actions" => [
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_anything-we-could-do-to-improve' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_anything-we-could-do-to-improve",
"undo_prompt" => "Update user property '_appcuesForm_anything-we-could-do-to-improve' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_how-much-are-you-enjoying-the-new-platform' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_how-much-are-you-enjoying-the-new-platform",
"undo_prompt" => "Update user property '_appcuesForm_how-much-are-you-enjoying-the-new-platform' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_take-part-in-a-customer-interview-in-exchange-for-10-huggg-credit' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_take-part-in-a-customer-interview-in-exchange-for-10-huggg-credit",
"undo_prompt" => "Update user property '_appcuesForm_take-part-in-a-customer-interview-in-exchange-for-10-huggg-credit' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_what-could-we-do-to-improve' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_what-could-we-do-to-improve",
"undo_prompt" => "Update user property '_appcuesForm_what-could-we-do-to-improve' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_what-did-we-help-you-achieve' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_what-did-we-help-you-achieve",
"undo_prompt" => "Update user property '_appcuesForm_what-did-we-help-you-achieve' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_what-were-you-here-for-today' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_what-were-you-here-for-today",
"undo_prompt" => "Update user property '_appcuesForm_what-were-you-here-for-today' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_appcuesForm_why-did-you-choose-that-score' and set show_in_ui to false.",
"title" => "Hide _appcuesForm_why-did-you-choose-that-score",
"undo_prompt" => "Update user property '_appcuesForm_why-did-you-choose-that-score' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_325712fc-952e-4a8e-9ac7-40dbb876e68d' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_325712fc-952e-4a8e-9ac7-40dbb876e68d",
"undo_prompt" => "Update user property '_experience_dismissed_325712fc-952e-4a8e-9ac7-40dbb876e68d' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_8478e9f4-6f1e-458e-8a5d-985b6025910f' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_8478e9f4-6f1e-458e-8a5d-985b6025910f",
"undo_prompt" => "Update user property '_experience_dismissed_8478e9f4-6f1e-458e-8a5d-985b6025910f' and set show_in_ui to true."
},
%{
"cta" => "Run",
"prompt" => "Update user property '_experience_dismissed_c1d21494-d218-4176-b7b6-a23e62bee1af' and set show_in_ui to false.",
"title" => "Hide _experience_dismissed_c1d21494-d218-4176-b7b6-a23e62bee1af",
"undo_prompt" => "Update user property '_experience_dismissed_c1d21494-d218-4176-b7b6-a23e62bee1af' and set show_in_ui to true."
}
],
"cta_text" => nil,
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Cleaner segment builder with only active properties",
"finding" => "Found 12 stale user properties that are visible, not auto-tracked, and not used by any experience.\n\nLast seen > 90 days ago:\n\n_appcuesForm_anything-we-could-do-to-improve - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_anything-we-could-do-to-improve)\n\n_appcuesForm_how-much-are-you-enjoying-the-new-platform - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_how-much-are-you-enjoying-the-new-platform)\n\n_appcuesForm_take-part-in-a-customer-interview-in-exchange-for-10-huggg-credit - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_take-part-in-a-customer-interview-in-exchange-for-10-huggg-credit)\n\n_appcuesForm_what-could-we-do-to-improve - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_what-could-we-do-to-improve)\n\n_appcuesForm_what-did-we-help-you-achieve - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_what-did-we-help-you-achieve)\n\n_appcuesForm_what-were-you-here-for-today - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_what-were-you-here-for-today)\n\n_appcuesForm_why-did-you-choose-that-score - [View](https://studio.appcues.com/settings/properties/user?search=_appcuesForm_why-did-you-choose-that-score)\n\n_experience_dismissed_325712fc-952e-4a8e-9ac7-40dbb876e68d - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_325712fc-952e-4a8e-9ac7-40dbb876e68d)\n\n_experience_dismissed_8478e9f4-6f1e-458e-8a5d-985b6025910f - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_8478e9f4-6f1e-458e-8a5d-985b6025910f)\n\n_experience_dismissed_c1d21494-d218-4176-b7b6-a23e62bee1af - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_c1d21494-d218-4176-b7b6-a23e62bee1af)\n\n_experience_dismissed_d3fd10ea-89d9-49d3-95d5-c8d91dc3395f - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_d3fd10ea-89d9-49d3-95d5-c8d91dc3395f)\n\nLast seen 60–90 days ago:\n\n_experience_dismissed_caf95377-68e9-41d8-860c-39609ca047c6 - [View](https://studio.appcues.com/settings/properties/user?search=_experience_dismissed_caf95377-68e9-41d8-860c-39609ca047c6)",
"outcomes" => [],
"priority" => "high",
"title" => "Found 12 stale user properties to hide",
"type" => "opportunity"
}
]
},
"notification_id" => "0e427636-59e3-4ae8-b493-7384a320f38d",
"workflow_key" => "insight-opportunity-added"
}
Meta
%{"orig_scheduled_at" => 1777557499257861, "structured" => true}
Errors
Attempt 5—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—2h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4