25358334
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.109
Queue Time
00:00.334
Run Time
00:00.011
Inserted
1d ago
Scheduled
1d ago
Completed
—
Cancelled
—
Discarded
1d ago
Args
%{
"account_id" => "41271",
"data" => %{
"account_insight_agent_id" => "67e4ac89-c6fa-4b45-a265-eb0beacade02",
"insights" => [
%{
"action_plan" => "Update the first tooltip in Create Attachments to replace **\"you file\"** with **\"your file\"**. I did not flag regional spelling differences elsewhere, so this appears to be a straightforward typo rather than a locale variant.",
"actions" => [],
"cta_text" => "Review flow copy",
"entity_id" => "-LzemaRriexhgBmqJyEe",
"entity_type" => "flow",
"expected_impact" => "Fixing this typo should improve clarity and polish in a first-run onboarding moment, helping preserve trust and reduce friction for new users.",
"finding" => "I reviewed your live experiences and found a likely typo in **Create Attachments**.\n\n**Phrase:** \"Click **Create** to start uploading **you file** as the attachment.\"\n**Suggested correction:** \"Click **Create** to start uploading **your file** as the attachment.\"\n\nReview it here: [Create Attachments](https://studio.appcues.com/flows/-LzemaRriexhgBmqJyEe/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "Attachment onboarding flow has a clear copy typo",
"type" => "issue"
},
%{
"action_plan" => "Correct **\"Personlise\"** to **\"Personalise\"** in the relevant tooltip step. Keep the UK/AU spelling style if that matches the rest of your product voice.",
"actions" => [],
"cta_text" => "Review typo",
"entity_id" => "-L_AsZKaB41emKVOADdG",
"entity_type" => "flow",
"expected_impact" => "This should improve perceived quality in a high-visibility guidance flow without changing meaning or intent.",
"finding" => "I found a likely spelling error in **Configuration**.\n\n**Phrase:** \"**Personlise** your business with the cards in this group.\"\n**Suggested correction:** \"**Personalise** your business with the cards in this group.\"\n\nI treated UK/AU spelling as valid during review, so this flag is for the missing **a**, not for locale choice.\n\nReview it here: [Configuration](https://studio.appcues.com/flows/-L_AsZKaB41emKVOADdG/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "medium",
"title" => "Configuration flow contains a misspelling in core onboarding copy",
"type" => "issue"
},
%{
"action_plan" => "Update the thank-you step in both survey flows so the closing confirmation reads **\"Thank you for your feedback!\"**. Since the same copy appears twice, it may be worth checking for other cloned survey variants using the same message.",
"actions" => [],
"cta_text" => "Review both surveys",
"entity_id" => nil,
"entity_type" => nil,
"expected_impact" => "Correcting this repeated typo should improve polish at the end of feedback experiences and reduce the risk of users noticing low-quality copy in survey moments.",
"finding" => "I found the same typo in **two published flows**:\n\n- **Worklist v2 Survey (Rating)** — [open experience](https://studio.appcues.com/flows/a64a77ff-6ee1-40e1-8dac-3d755b33b016/analytics)\n- **Copy of Exception Management Survey** — [open experience](https://studio.appcues.com/flows/235dd832-755a-41fa-b2e3-6e33c611dd88/analytics)\n\n**Phrase in both:** \"Thank you for **you** feedback!\"\n**Suggested correction:** \"Thank you for **your** feedback!\"",
"outcomes" => ["engagement", "retention"],
"priority" => "high",
"title" => "Two live survey flows repeat the same thank-you message typo",
"type" => "issue"
}
]
},
"notification_id" => "b101fd77-e684-4104-a0bc-673262124754",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777557512118001, "structured" => true}
Errors
Attempt 5—1d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—1d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—1d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—1d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—1d ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4