25358365
CustomerApi.Jobs.PublishNotificationJob
Queue
notifications
Attempt
5 of 5
Priority
0
Tags
...
Node
customer_api@10.10.1.214
Queue Time
00:00.317
Run Time
00:00.009
Inserted
1h ago
Scheduled
1h ago
Completed
—
Cancelled
—
Discarded
1h ago
Args
%{
"account_id" => "60208",
"data" => %{
"account_insight_agent_id" => "f5d50e40-4634-4b3d-ba32-79f3d760a3f2",
"insights" => [
%{
"action_plan" => "Rename the experience so the title reads **CEC Settings tab Disclaimer**. This will make the experience easier for your team to find and reduce confusion when reviewing or reusing content.",
"actions" => [],
"cta_text" => "Review typo",
"entity_id" => "c33bf0b0-6bee-453e-8682-25e9d808a149",
"entity_type" => "flow",
"expected_impact" => "Cleaner internal content management and fewer editing mistakes when this flow is referenced later.",
"finding" => "The live flow **CEC Settings tab Cisclaimer** appears to contain a typo in the experience name.\n\nPossible typo: **Cisclaimer**\nSuggested correction: **Disclaimer**\n\nReview the live flow here: [CEC Settings tab Cisclaimer](https://studio.appcues.com/flows/c33bf0b0-6bee-453e-8682-25e9d808a149/analytics)",
"outcomes" => ["engagement"],
"priority" => "medium",
"title" => "Live flow name likely misspells “Disclaimer”",
"type" => "issue"
},
%{
"action_plan" => "Update the published instructional copy in this flow so the wording is grammatically correct and easier to follow. Since this is guidance tied to scheduling setup, keep the wording plain and operational.",
"actions" => [],
"cta_text" => "Review typo",
"entity_id" => "bed09e5c-8ac9-443b-a42e-6848601e6bd8",
"entity_type" => "flow",
"expected_impact" => "Clearer setup guidance should reduce hesitation and misreads for admins configuring appointment availability.",
"finding" => "The live flow **CEC Settings Tab Blocks and** contains likely copy typos in published step text.\n\nPossible typos found:\n- **“The Name your choose for the block...”** → likely **“The name you choose for the block...”**\n- **“the customer will see Start an End time”** → likely **“the customer will see Start and End time”**\n\nReview the live flow here: [CEC Settings Tab Blocks and](https://studio.appcues.com/flows/bed09e5c-8ac9-443b-a42e-6848601e6bd8/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "Live “Blocks and Availability” flow has copy typos",
"type" => "issue"
},
%{
"action_plan" => "Fix the sentence so it reads naturally for admins setting up follow-up communications. This is a good candidate for a quick copy cleanup during the next content edit.",
"actions" => [],
"cta_text" => "Review typo",
"entity_id" => "00e20e0e-4896-4bef-9605-046f0c491d3c",
"entity_type" => "flow",
"expected_impact" => "Improves clarity in a live setup flow and makes the guidance feel more polished and trustworthy.",
"finding" => "The live flow **Xinator CEC Settings Follow Up** has a likely typo or missing word in published copy.\n\nPossible typo found:\n- **“Remember you can different messages for each Appointment Type.”**\n- likely correction: **“Remember you can create different messages for each Appointment Type.”**\n\nReview the live flow here: [Xinator CEC Settings Follow Up](https://studio.appcues.com/flows/00e20e0e-4896-4bef-9605-046f0c491d3c/analytics)",
"outcomes" => ["activation", "engagement"],
"priority" => "high",
"title" => "Live follow-up flow is missing a word in its instruction",
"type" => "issue"
}
]
},
"notification_id" => "f5406ae1-2b6c-4040-9bf7-741c8ca8209c",
"workflow_key" => "insight-issue-added"
}
Meta
%{"orig_scheduled_at" => 1777557594064144, "structured" => true}
Errors
Attempt 5—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 4—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 3—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 2—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4
Attempt 1—1h ago
** (Knock.ApiKeyMissingError) The api_key setting is required to make requests to Knock.
Please configure :api_key in config.exs, set the KNOCK_API_KEY
environment variable, or pass into a new client instance.
(knock 0.5.0) lib/knock/client.ex:65: Knock.Client.new/1
(customer_api 1.21.0+dd24b211) lib/customer_api/services/knock.ex:65: CustomerApi.Services.Knock.trigger/3
(customer_api 1.21.0+dd24b211) lib/customer_api/jobs/publish_notification_job.ex:93: CustomerApi.Jobs.PublishNotificationJob.do_publish/4
(oban_pro 1.6.12) lib/oban/pro/worker.ex:1156: Oban.Pro.Worker.process/3
(oban 2.20.3) lib/oban/queue/executor.ex:145: Oban.Queue.Executor.perform/1
(oban 2.20.3) lib/oban/queue/executor.ex:77: Oban.Queue.Executor.call/1
(elixir 1.19.5) lib/task/supervised.ex:105: Task.Supervised.invoke_mfa/2
(elixir 1.19.5) lib/task/supervised.ex:40: Task.Supervised.reply/4